Troy Brickner | Page 18
Used Car Service writer
Southern Team Hyundai Nissan Subaru Volkswagen
6520 Peters Creek Rd
Roanoke, VA 24019
369 Reviews
Write a Review369 Reviews of Troy Brickner
April 15, 2025
Troy took interest in our issue, explained the problem and the resolution. He went above and beyond to make sure we were taken care of and our problem was resolved. and the resolution. He went above and beyond to make sure we were taken care of and our problem was resolved. More
April 10, 2025
Always fast service Nice and polite from pulling in until leaving best service every time. leaving best service every time. More
Other Employees Tagged: Mark Baker, Maria Durham, Alyse Allen, Megan Gartmann , Mike Adams (Hyundai)
April 10, 2025
Troy is fantastic to deal with in the service department. Your sales team lacks tenacity in making a deal on another vehicle, in used car showroom, ask them to tell me what my car was worth on a trade in an Your sales team lacks tenacity in making a deal on another vehicle, in used car showroom, ask them to tell me what my car was worth on a trade in and all I got was crickets. I know I owe more than it’s worth on trade in but the sales team didn’t bother to acknowledge I had spoken with them. They didn’t even ask if I had money to put down on another car. I will travel to NC I know they want to sell cars! More
April 10, 2025
Amazing people. I don’t know there name but the lady and man are beautiful and super mindful and kind. Thank you for being amazing you 2. They need a raise for how k I don’t know there name but the lady and man are beautiful and super mindful and kind. Thank you for being amazing you 2. They need a raise for how kind and awesome they are. Please give them one More
Other Employees Tagged: Mark Baker, Maria Durham, Danielle Starkey, Melissa Sigmon- SUBARU, Sam Williams, Alyse Allen, Megan Gartmann, Jennifer Tucker , Harold Woody, I now know his name is Sam. But him and the lady working in the service department desk are amazing people
March 23, 2025
I found it to be a very good and friendly place. I was helped very guickly. I liked it when the clerked remembered my name. I was helped very guickly. I liked it when the clerked remembered my name. More
Other Employees Tagged: Mark Baker, Maria Durham, Alyse Allen, Scott Smith , Mike Adams (Hyundai)
March 07, 2025
I can't say enough positive things about Troy at used car service. His customer service is spot on. First, I applaud his communication. He gives an upfront estimate. If time frame of repair could change, or service. His customer service is spot on. First, I applaud his communication. He gives an upfront estimate. If time frame of repair could change, or does change he notifies the customer. Honesty is also a big part of his service approach. I have several examples of this, but one recently is when a check engine light MIGHT have been triggered by a recent repair and loosening of a sensor. Troy did not feel right charging for that occasion and I greatly appreciated that honestly. It's always good to find that quality at a repair shop. I highly recommend Troy and his team at Southern Team used car service! More
March 03, 2025
I went to Troy about an issue with my car. I made the appointment and dropped off my car to them. I was really pleased with how quickly they got ku car repaired and the price was super reasona I made the appointment and dropped off my car to them. I was really pleased with how quickly they got ku car repaired and the price was super reasonable. They did a great job. Was very well pleased with their work and how quickly my car was repaired. Will use them again when my car needs anything. More

