Troy Brickner
Used Car Service writer
Southern Team Hyundai Nissan Subaru Volkswagen
6520 Peters Creek Rd
Roanoke, VA 24019
348 Reviews
Write a Review348 Reviews of Troy Brickner
March 17, 2026
It was excellent service; everyone was very friendly, and the care and service were very good. the care and service were very good. More
March 10, 2026
Troy is always friendly and professional. He makes the process easy and keeps me updated throughout the service. The team works efficiently and is very accommodating. Great experience every t He makes the process easy and keeps me updated throughout the service. The team works efficiently and is very accommodating. Great experience every time. More
Other Employees Tagged: Troy Brickner
March 06, 2026
The service department is the worst I've ever encountered. I literally had to argue that I had a recall multiple times just to get scheduled way over a month out. For an airbag issue, this is encountered. I literally had to argue that I had a recall multiple times just to get scheduled way over a month out. For an airbag issue, this is absolutely unacceptable! I hate this dealership and hate their whole process. I'm considering another VW purchase but I'll never give this s hole dealership a penny. More
Other Employees Tagged: Mark Baker, Mike White, Maria Durham, Danielle Starkey, Melissa Sigmon- SUBARU, Sam Williams, Alyse Allen, Megan Gartmann, Jennifer Tucker , I can't recall the large number of staff I was in contact with. It was several!
February 25, 2026
Everyone was courteous, professional, efficient on time and accommodating. The facility is very accommodating and comfortable. and accommodating. The facility is very accommodating and comfortable. More
February 24, 2026
Brought our Nissan Altima for an oil leak. They were quick in diagnosing the issue and kept me informed throughout the process. Great service center. They were quick in diagnosing the issue and kept me informed throughout the process. Great service center. More
Other Employees Tagged: Mike White

