Troy Brickner
Troy Brickner at Southern Team Hyundai Nissan Subaru Volkswagen

Troy Brickner | Page 35

Used Car Service writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8
360 Reviews
4.8

360 Reviews

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360 Reviews of Troy Brickner

May 11, 2023

Dealership Rating
Employee Rating

Very impressed with the services offered by southern team. Troy is the greatest and goes above and beyond to help you. I would absolutely recommend southern team if you're looking to buy a car or if you More

by jess.foster.1477
Recommend Dealer
Yes

Other Employees Tagged: Brandon

May 11, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 08, 2023

Dealership Rating
Employee Rating

I needed my oil changed and inspection done. I set up an appointment with Troy and asked him to have me ready by noon. He called me before 10. Very friendly and knowledgeable. Thank you More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2023

David responded

I set up an appointment with Troy and asked him to have me ready by noon. He called me before 10. Very friendly and knowledgeable. Thank you

May 05, 2023

Dealership Rating
Employee Rating

Quick, helpful, and professional. Troy in the service department worked me in for service and got everything done in a professional expert manner and back on the road quickly More

by Steven.harris103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 04, 2023

Dealership Rating
Employee Rating

Was very helpful took time to answer my questions and gave me confidence that this is the best place to bring my car for repair More

by Kennedy Hairston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker , Mike Adams (Hyundai), Mike Adams (Subaru)

May 04, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 26, 2023

Dealership Rating
Employee Rating

Great customer service got me in quick in-and-out. . Very friendly staff. Will returns. More

by berkleyk2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 22, 2023

Dealership Rating
Employee Rating

The service center did great. They fixed my truck up so I could trade it in on another. So now I have a new truck they can continue to service in the coming years, More

by DSHERR60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Horatio Deregos

Apr 24, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 21, 2023

Dealership Rating
Employee Rating

The employees are fantastic. Very informative and patient. I will continue to buy my cars from southern team and bring my vehicles for service. More

by Tiffany R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike White , Bill Roy and John Barton

Apr 21, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 20, 2023

Dealership Rating
Employee Rating

Good customer service, they kept us updated during the process when there were delays due to other customers ahead of us. More

by Tractordk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 20, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 19, 2023

Dealership Rating
Employee Rating

Marvelous individuals worked to improve and correct the problems as soon as possible. They appeared to care about me and my Subaru. I have never received such wonderful service anywhere before. I can assur More

by JOYCENOELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marsha Wirt, Mark Baker, Bill Ferguson, Keith Kelso, Mike Munsey, Maria Durham , Mike Adams (Hyundai), Mike Adams (Subaru), Delisa Alvis

Apr 20, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 16, 2023

Dealership Rating
Employee Rating

Staff very friendly and informative. They kept me up to date on what was going on with my vehicle. More

by LINDAOV1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

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