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Troy Brickner
Troy Brickner at Southern Team Hyundai Nissan Subaru Volkswagen

Troy Brickner | Page 38

Used Car Service writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8
387 Reviews
4.8

387 Reviews

Write a Review

387 Reviews of Troy Brickner

May 04, 2023

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Employee Rating

Was very helpful took time to answer my questions and gave me confidence that this is the best place to bring my car for repair More

by Kennedy Hairston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker , Mike Adams (Hyundai), Mike Adams (Subaru)

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May 04, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 26, 2023

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Employee Rating

Great customer service got me in quick in-and-out. . Very friendly staff. Will returns. More

by berkleyk2020
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 26, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 22, 2023

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Employee Rating

The service center did great. They fixed my truck up so I could trade it in on another. So now I have a new truck they can continue to service in the coming years, More

by DSHERR60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Horatio Deregos

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Apr 24, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 21, 2023

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Employee Rating

The employees are fantastic. Very informative and patient. I will continue to buy my cars from southern team and bring my vehicles for service. More

by Tiffany R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike White , Bill Roy and John Barton

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Apr 21, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 20, 2023

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Good customer service, they kept us updated during the process when there were delays due to other customers ahead of us. More

by Tractordk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 20, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 19, 2023

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Employee Rating

Marvelous individuals worked to improve and correct the problems as soon as possible. They appeared to care about me and my Subaru. I have never received such wonderful service anywhere before. I can assur More

by JOYCENOELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marsha Wirt, Mark Baker, Bill Ferguson, Keith Kelso, Mike Munsey, Maria Durham , Mike Adams (Hyundai), Mike Adams (Subaru), Delisa Alvis

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Apr 20, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 16, 2023

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Employee Rating

Staff very friendly and informative. They kept me up to date on what was going on with my vehicle. More

by LINDAOV1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Mike White, Maria Durham, Danielle Starkey, Melissa Sigmon- SUBARU, Sam Williams, Alyse Allen , Mike Adams (Hyundai), Mike Adams (Subaru)

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Apr 17, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 14, 2023

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Employee Rating

Troy is great. Extra words to meet the minimum. I've never understood that requirement. More

by Anonymous
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Recommend Dealer
Yes
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Apr 14, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great job!

April 13, 2023

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Best dealership in the Roanoke area as far as I'm concerned. Best service and best sales! More

by DSHERR60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Horatio Deregos

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Apr 13, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 12, 2023

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Employee Rating

I had a great experience. The work done was done in a very timely fashion. All the employees I talked to were very friendly and helpful. I would recommend you guys anytime More

by gilbertms74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 12, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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