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Troy Brickner
Troy Brickner at Southern Team Hyundai Nissan Subaru Volkswagen

Troy Brickner | Page 39

Used Car Service writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8
392 Reviews
4.8

392 Reviews

Write a Review

392 Reviews of Troy Brickner

April 19, 2023

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Employee Rating

Marvelous individuals worked to improve and correct the problems as soon as possible. They appeared to care about me and my Subaru. I have never received such wonderful service anywhere before. I can assur More

by JOYCENOELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marsha Wirt, Mark Baker, Bill Ferguson, Keith Kelso, Mike Munsey, Maria Durham , Mike Adams (Hyundai), Mike Adams (Subaru), Delisa Alvis

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Apr 20, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 16, 2023

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Employee Rating

Staff very friendly and informative. They kept me up to date on what was going on with my vehicle. More

by LINDAOV1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Mike White, Maria Durham, Danielle Starkey, Melissa Sigmon- SUBARU, Sam Williams, Alyse Allen , Mike Adams (Hyundai), Mike Adams (Subaru)

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Apr 17, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 14, 2023

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Employee Rating

Troy is great. Extra words to meet the minimum. I've never understood that requirement. More

by Anonymous
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Recommend Dealer
Yes
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Apr 14, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great job!

April 13, 2023

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Employee Rating

Best dealership in the Roanoke area as far as I'm concerned. Best service and best sales! More

by DSHERR60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Horatio Deregos

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Apr 13, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 12, 2023

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Employee Rating

I had a great experience. The work done was done in a very timely fashion. All the employees I talked to were very friendly and helpful. I would recommend you guys anytime More

by gilbertms74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 12, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 11, 2023

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Employee Rating

We were treated well, service complete and timely thanks for the extr effort Good job More

by BEASONCPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Maria Durham , Mike Adams (Hyundai)

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Apr 11, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 03, 2023

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Employee Rating

Used car service center: Maria and technicians were great. Troy sucked and needs to be retrained or replaced. More

by FRED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Maria Durham

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Apr 04, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 03, 2023

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Employee Rating

Every time I service my car the staff are very accommodating and friendly and make sure I'm the most comfortable and are always efficient and honest when they service my car and make sure to updat More

by vsimonliu
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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March 30, 2023

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Employee Rating

The service manager Troy Brickner was professional and courteous. My car was serviced quickly and they had me ready to go. Thank you More

by trips2love
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 30, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to see you back with us again!

March 29, 2023

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Employee Rating

Awesome service and get things fixed the right way and customer service is really good More

by edselconner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 29, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to see you back again with us so soon!

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