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Troy Brickner

Overview Reviews (377) Inventory (715)

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Troy Brickner

Troy Brickner | Page 7

Used Car Service writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8

377 Reviews

Overview Reviews (377) Inventory (715)

4.8

377 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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377 Reviews of Troy Brickner

January 13, 2026

Dealership Rating

Employee Rating

They are very customer oriented. Not just before the sale but after also. I would recommend them to anyone. Not just before the sale but after also. I would recommend them to anyone. More

by rainmann72

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alyse Allen, Jennifer Tucker

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January 11, 2026

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Employee Rating

Easy to get an appointment, very polite professional friendly people and would definitely buy my next vehicle there friendly people and would definitely buy my next vehicle there More

by toddnroanoke

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Troy Brickner

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January 08, 2026

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Employee Rating

Professional, understanding, helpful,Mark and everyone else couldn’t have done anything more to help else couldn’t have done anything more to help More

by Gale

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Baker, Maria Durham, Danielle Starkey, Melissa Sigmon- SUBARU, Sam Williams, Alyse Allen, Megan Gartmann, Jennifer Tucker

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January 06, 2026

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Very helpful team. Came without appointment with immediate issue and was taken care of. Very grateful for my experience Came without appointment with immediate issue and was taken care of. Very grateful for my experience More

by Olena

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Baker, Mike White, Maria Durham, Danielle Starkey, Melissa Sigmon- SUBARU, Sam Williams, Alyse Allen, Megan Gartmann, Jennifer Tucker

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January 05, 2026

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Easy to work with in scheduling appointment as well as dropping off and picking up dropping off and picking up More

by CATHY.ADKINS10

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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January 04, 2026

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Employee Rating

Awesome Troy and the tech was awesome and explained everything perfectly. Will always come back. everything perfectly. Will always come back. More

by ANGELA.FISHER

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Troy Brickner

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Jan 04, 2026 -

ANGELA.FISHER responded

Troy was great to work with. I trust him and will be back.

January 01, 2026

Dealership Rating

Employee Rating

Good 2hrs for a oil change an a state insp I thought it took to long took to long More

by Johnmccormick1953

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Troy Brickner

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December 31, 2025

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Employee Rating

He took my car in, diagnosed the issue, and fixed it. He was very pleasant to work with. He was very pleasant to work with. More

by YDH1094

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Troy Brickner

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December 31, 2025

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Troy was amazing. Answered all my questions and explained everything perfectly. Trust him with my Jeep 100%. Answered all my questions and explained everything perfectly. Trust him with my Jeep 100%. More

by ANGELA.FISHER

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Troy Brickner

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December 26, 2025

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Employee Rating

They ha a great service team here! Outstanding customer service and timely work on my car Outstanding customer service and timely work on my car More

by AURELIEN.GABRIELE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Baker, Mike White, Maria Durham, Danielle Starkey, Melissa Sigmon- SUBARU, Sam Williams, Alyse Allen, Megan Gartmann, Jennifer Tucker , Melissa

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