Tyler Kline
Tyler Kline at Klaben Ford Lincoln
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Tyler Kline | Page 29

Sales & Leasing Consultant

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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5.0
524 Reviews

I have enjoyed cars as far back as I can remember - from hot wheels to my truck and car. I am a Stow-Munroe Falls alumnus and an Eagle Scout. I've worked as an auto technician since September of 2010 while attending Kent State University for Flight Technology and Air Traffic Control. When I'm not working, I enjoy car events, playing with my dogs, golfing, traveling and shooting sports. I joined the Klaben Auto Stores in February of 2016. Please consider me your personal automotive concierge and I'll make this the best car buying experience ever! I can be reached at 330.673.3139 ext 336

Dealership Experience

8 yrs, 4 mos

Industry Experience

8 yrs, 4 mos

5.0

524 Reviews

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524 Reviews of Tyler Kline

January 19, 2020

Dealership Rating
Employee Rating

I worked with Tyler on Friday night in buying my first truck in 10yrs. Excellent experience, highly recommended. Absolutely the best experience when having an issue with my new truck. Never thought I’ More

by Scott53_us
Recommend Dealer
Yes

Other Employees Tagged: Sean Bradford , Brandon in service awesome

December 28, 2019

Dealership Rating
Employee Rating

New fusion I really have nothing bad to say all went smoothly and overall the experience was fast and informative. Redtag sale events should happen more than a More

by Edward.chech0216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

December 26, 2019

Dealership Rating
Employee Rating

Exceptional customer service When we went to turn in our lease we were in fear that there were no cars in our price range. The dealership asked us to give them a chance to find s More

by tpaul1125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Cooney, Christine Klaben

December 22, 2019

Dealership Rating
Employee Rating

Price of new vehicle right, really lowballed my trade in. They were told to remove breakaway switch from trade in, employee cut the plug off instead of pulling harness thru floor. This will cost me an addi More

by Whokares2
Recommend Dealer
Yes
Dec 23, 2019

Klaben Ford Lincoln responded

Thank you for taking the time to share your recent experience at Klaben. Your feedback is important. When we offered to remove the breakaway parts from your trade-in vehicle, our intentions were to save you time and money. I apologize that our failure to remove the plug from the harness caused you frustration and inconvenience. No excuses. I hope that when you brought this to Tyler's attention, his immediate offer to reimburse you for any added cost on your part was satisfactory. All of our Team Members are empowered to do the "right thing" for our customers. When we make a mistake, we need to make it right. Regarding your trade-in value, I apologize if our actions and words left you feeling like we "lowballed" your trade-in. I assure you that was not the case. In today's transparent and hyper-competitive environment, we must be very competitive in order to make a sale. That being said, it's more important that we remain sensitive to our customers' needs, empathize with their position, and find a way to meet or exceed their expectations. We continually critique our processes and learn from experience. Thus, your comments are a resource for us to utilize in our ongoing efforts toward continuous improvement. Thank you! Please reach out to me personally if you would like to continue the conversation. Merry Christmas. Rich Klaben. 330.673.3139 ext 308.

December 19, 2019

Dealership Rating
Employee Rating

Honest & Hassle Free I purchased a 2019 Ford F-150 Raptor from Klaben Ford, and my experience was great from beginning to end. Tyler Kline was my salesmen and he made the More

by LV11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Denise Miller

December 09, 2019

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Employee Rating

2017 Used Explorer Tyler and Steve took excellent care of my wife and I. We texted them about a used SUV we were interested in and when we could meet. The SUV was ready More

by Neil2424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steve Opalko

December 04, 2019

Dealership Rating
Employee Rating

Raptor purchase Great experience. Comfortable , easy going, just a great group of people. My Raptor was fueled, clean and ready to go. Tyler did a fantastic job thru More

by Ronstarz5311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Bradford , Denise Miller

November 03, 2019

Dealership Rating
Employee Rating

Buying trucks for years I have been buying trucks from this dealership for years. Tyler took care of me again. I'm sure I will be going back next year More

by landscape4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christine Klaben , Don Batten

November 03, 2019

Dealership Rating
Employee Rating

Completely Satisfied I recently purchased a certified preowned vehicle for my son. I have been a customer of Klaben Ford Lincoln for many years and am confident that my pu More

by franmn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Klaben, Jennifer Bowen

November 01, 2019

Dealership Rating
Employee Rating

Great customer service! I went in there thinking that I wasnt going to be able to get the truck I wanted with what I wanted for under a certain payment per month. But after a More

by Dakota Fincham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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