Tyler Stephens
Tyler Stephens at Northside Lexus

Tyler Stephens | Page 2

Sr. Pre-Owned Vehicle Sales Manager

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

4.9
64 Reviews
4.9

64 Reviews

Write a Review

64 Reviews of Tyler Stephens

January 26, 2023

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Employee Rating

Great sales team ( Randy) & finance team - Great service & support - I am very pleased with them More

by syedtabbas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 26, 2023

Northside Lexus responded

Randy and the Northside Lexus team are always here to make sure you go home in a car that is right for you. Thanks so much for taking the time to let others know what being a guest with us is like. It means a lot to us that you're happy!

Jan 28, 2023

syedtabbas responded

Thanks for your great service & support Randy !! Be safe & blessed always - Syed Abbas

September 23, 2022

Dealership Rating
Employee Rating

Great staff, great service, great management. The people at Northside really know how to to take of customers. More

by JOHNNYLAW500
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donnie Holcomb , Analy Garcia

Sep 23, 2022

Northside Lexus responded

Thank you for this awesome review of Northside Lexus! We work hard to provide great service, so it's wonderful to see we achieved that goal.

August 14, 2022

Dealership Rating
Employee Rating

It was the best experience I’ve ever had at a dealership. The entire organization is first class. Donnie was professional and so easy to deal with. We were greeted by everyone that we came in contact with. V More

by B&B
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donnie Holcomb , James Vu

Aug 15, 2022

Northside Lexus responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Donnie, Vu, and the Northside Lexus team. Drive safely, and we hope to see you back again down the road!

August 10, 2022

Dealership Rating
Employee Rating

I purchased a used vehicle from Northside, great experience. Vehicle was completely detailed and the entire process was very efficient. Great facility and staff. More

by KMCDONALD7
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donnie Holcomb , Hamilton Dawes

Aug 10, 2022

Northside Lexus responded

Your review is music to our ears! We're overjoyed our staff delivered excellent assistance throughout the process. From everyone at Northside Lexus, enjoy your new-to-you ride!

June 24, 2022

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Employee Rating

Mark Ty Ava and David Trice did over and above on my experience with my new vehicle. I can’t say enough about them. Great team at Northside Lexus. More

by cmeyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 24, 2022

Northside Lexus responded

We are thrilled to hear that our team exceeded your expectations during your purchasing experience at Northside Lexus. Come back anytime!

June 17, 2022

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Employee Rating

Don’t judge me but I purchased a car from the Dynamic Trio staff of Herb Mills, Tyler Stephens and James Vu on Monday and I returned today and purchased another car and YET AGAIN I left extremely happy! More

by Rknocky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Herb Mills, Michael Featherstone , James Vu

Jun 20, 2022

Northside Lexus responded

Thank you for taking the time to review us! Hearing that you had such outstanding purchase experiences working with Herb, Tyler, James, and the Northside Lexus team made our day. We will be sure to pass on the kind words to them. Drive safely in your new vehicles, and enjoy them! We hope to see you back again down the road!

Jun 20, 2022

Rknocky responded

I did not initially know Michael Featherstone’s name but he went above and beyond to assist me and didn’t really have to do so! He was extremely kind and had a wealth of information and knowledge!!

June 10, 2022

Dealership Rating
Employee Rating

The only thing I love more than my new GX 460 are the people that took care of me. More

by Dwayne Johnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Karmout, Donnie Holcomb , Hamilton Dawes

Jun 10, 2022

Northside Lexus responded

This review made our day, Dwayne! We're delighted that our team accommodated your needs and got you the Lexus GX 460 you love. From your friends at Northside Lexus, we hope to see you again soon!

June 01, 2022

Dealership Rating
Employee Rating

Managers signed buyers order is not good enough for them to hold a vehicle for you while you get approved. Causing you to take a hit on your credit for nothing. Just not ethical buisness More

by tomorobinson
Recommend Dealer
No

Other Employees Tagged: Mason Wroten , James Vu

Jun 03, 2022

Northside Lexus responded

I'm sincerely sorry that we couldn't send you home in the vehicle you wanted and can understand your frustration. We strive to promote a fair and seamless buying process and will use this feedback to ensure we're succeeding. If you'd like to discuss this, please be in touch - I would be glad to have a conversation and assist with your vehicle search however I can. Best, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

June 01, 2022

Dealership Rating
Employee Rating

There is nothing like the Northside Lexus experience. I am very pleased with my new GX. Tyler made the process very easy. More

by Dwayne Johnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donnie Holcomb, Augusto "Guto" Filipe , Hamilton Dawes

Jun 02, 2022

Northside Lexus responded

It is our pleasure to assist you, Dwayne! Thank you for the phenomenal review and for trusting Tyler and Northside Lexus with the purchase of your new Lexus GX - we'll be here if you need us down the road! Safe travels, and enjoy!

May 18, 2022

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Employee Rating

Tyler and Mason are a dream team. They handled each and every single concern I had with extreme care and compassion. I would highly recommend these two to anybody in the market for a More

by Chris Woody
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mason Wroten, Rylan Pruitt

May 18, 2022

Northside Lexus responded

Chris, thank you for recommending Tyler and Mason! We will be sure to let them know that their wonderful customer service left a five-star impression. Your business is appreciated by the entire Northside Lexus team!

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