Tyler Stephens
Tyler Stephens at Northside Lexus

Tyler Stephens | Page 4

Sr. Pre-Owned Vehicle Sales Manager

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

5.0
76 Reviews
5.0

76 Reviews

Write a Review

76 Reviews of Tyler Stephens

June 01, 2022

Dealership Rating
Employee Rating

Managers signed buyers order is not good enough for them to hold a vehicle for you while you get approved. Causing you to take a hit on your credit for nothing. Just not ethical buisness More

by tomorobinson
Recommend Dealer
No

Other Employees Tagged: Mason Wroten , James Vu

Jun 03, 2022

Northside Lexus responded

I'm sincerely sorry that we couldn't send you home in the vehicle you wanted and can understand your frustration. We strive to promote a fair and seamless buying process and will use this feedback to ensure we're succeeding. If you'd like to discuss this, please be in touch - I would be glad to have a conversation and assist with your vehicle search however I can. Best, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

May 18, 2022

Dealership Rating
Employee Rating

Tyler and Mason are a dream team. They handled each and every single concern I had with extreme care and compassion. I would highly recommend these two to anybody in the market for a More

by Chris Woody
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mason Wroten, Rylan Pruitt

May 18, 2022

Northside Lexus responded

Chris, thank you for recommending Tyler and Mason! We will be sure to let them know that their wonderful customer service left a five-star impression. Your business is appreciated by the entire Northside Lexus team!

April 15, 2022

Dealership Rating
Employee Rating

All of the salesman we worked with were extremely helpful and went above and beyond to help me get my car. We were treated like family and could not have asked for a better group of people to work with. Spec More

by Grace Berger
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donnie Holcomb, Doug Gilmer

Apr 16, 2022

Northside Lexus responded

It's fantastic to hear that so many members of our team played a role in the success of your purchase! We couldn't be happier to have you as part of the Northside Lexus family, and we all hope your new car brings you many miles of joy, Grace!

February 17, 2022

Dealership Rating
Employee Rating

The property is beautiful and the staff is very welcoming. Sales service was fantastic as well as the finance department. The entire process was easy and seamless! More

by Will B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cristian Craioveanu, Donnie Holcomb, Doug Gilmer , David Trice

Feb 17, 2022

Northside Lexus responded

Thank you for the great review, Will! We are so glad to hear that you had a successful experience working with the Northside Lexus team. Drive safely, and we hope to see you back again down the road!

December 20, 2021

Dealership Rating
Employee Rating

The epitome of Professionalism! Donnie is incredibly knowledgeable about the vehicles and the process. No pressure at any time. Easiest and quickest vehicle purchase I've ever made. More

by fiveapple_b
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donnie Holcomb , James Vu

Dec 20, 2021

Northside Lexus responded

Congratulations on your purchase! We are thrilled that Donnie and the team made your experience so easy and efficient, and we will be sure to pass along your feedback. Thank you for choosing Northside Lexus!

December 08, 2021

Dealership Rating
Employee Rating

Beautiful building, as well as a super friendly and easy to work with sales team. They found us exactly what we needed without pushing things we didn't need or want. Easy experience and we will be back here More

by mandyweber
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donnie Holcomb, Erica Pollino Burciu , David Trice

Dec 08, 2021

Northside Lexus responded

Hi Mandy - It makes our day to hear that you had such a successful, pressure-free experience with our team! Thank you for taking your business to Northside Lexus and for sharing your feedback. We hope you are loving your new car!

December 03, 2021

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Employee Rating

Excellent service and experience. What an amazing car. Excellent service and experience. What an amazing car. Super easy buying process and very professional. More

by MATIU81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2021

Northside Lexus responded

This is the kind of feedback our team loves to receive! Thank you for allowing us to lend a hand with your search at Northside Lexus, and we hope you continue to love every mile in your new car!

October 07, 2021

Dealership Rating
Employee Rating

Management and staff were great. The service was excellent. My salesperson went far beyond expectations. More

by tootie2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donnie Holcomb , Hamilton Dawes

Oct 07, 2021

Northside Lexus responded

We are proud to have earned your terrific review! Thank you for choosing Northside Lexus and for taking the time to share your experience. We wish you safe and happy miles in your new car!

October 06, 2021

Dealership Rating
Employee Rating

The used car sales team was phenomenal! Easy process and they went above and beyond to help! More

by RKJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donnie Holcomb, Doug Gilmer

Oct 06, 2021

Northside Lexus responded

Congratulations on your purchase! We are thrilled that our team made the experience a stellar one and we appreciate you leaving a review. Thank you from all of us at Northside Lexus!

September 30, 2021

Dealership Rating
Employee Rating

Quick and Easy. Tyler Stephens is a rockstar manager and Donnie Holcomb is well seasoned and informative. More

by Tclay0910
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donnie Holcomb

Sep 30, 2021

Northside Lexus responded

Thank you for the great review! We appreciate your business and are thrilled to hear that Tyler and Donnie delivered such a successful experience. We are wishing you safe travels, and hope to see you back again at Northside Lexus!

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