Val Valadez | Page 4

Nice and very helpful employee’s will return for more maintenance work on my 2017 toyota highlander. 👍🏽🤙🏽 maintenance work on my 2017 toyota highlander. 👍🏽🤙🏽 More

by jussbee2011 Verified Customer Verified Customer

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They provide great customer support. The agents are polite, professional and detail oriented. They demonstrate great communication skills when it comes to informing the customer at dif The agents are polite, professional and detail oriented. They demonstrate great communication skills when it comes to informing the customer at different points of the service/repair process. More

by wasiqg Verified Customer Verified Customer

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Great customer service. Val Valadez is exceptional!! He is knowledgeable and professional. I was able to get the repairs that I needed and most were covered by my extende Val Valadez is exceptional!! He is knowledgeable and professional. I was able to get the repairs that I needed and most were covered by my extended warranty. I will definitely be returning for all my vehicle needs and future purchases. More

by TENakata Verified Customer Verified Customer

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Very good service from all service staff and they listen to my needs of service to my car and what I want done. Thanks for the great service and to all the wonderful service personnel for a job well done. I to my needs of service to my car and what I want done. Thanks for the great service and to all the wonderful service personnel for a job well done. I recommend service to all my friends and family and to have their cars services work done at Maita Toyota. As team all employees are outstanding at Maita service and sales departments and have a outstanding management staff has well More

by mfricke3825 Verified Customer Verified Customer

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Thank you to everyone, when there are so many choices of Toyota dealerships- I feel great that I chose the right one with the right people. Toyota dealerships- I feel great that I chose the right one with the right people. More

by DEBBIEMIGUEL Verified Customer Verified Customer

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Wait time is long. I waited about 4 1/2 hours and had to get up to ask what was going on. Keeping people waiting that long without a word should not happen. At them mos I waited about 4 1/2 hours and had to get up to ask what was going on. Keeping people waiting that long without a word should not happen. At them most your vehicle is still not worked on or its being worked on or it's almost complete. Spoke to a manager who referred me to front counter and never heard back from him. My vehicle was absolutely taken care and glad that it was taken care off. I will return but know if they have to fix a problem it takes hours. More

by NAVA_ISA2 Verified Customer Verified Customer

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Maita has been performing all the maintenance on my vehicle for over 25 years. In all that time I have found the staff to be courteous, skillful and professional in all their dealings with me. If I tho vehicle for over 25 years. In all that time I have found the staff to be courteous, skillful and professional in all their dealings with me. If I thought otherwise, I’d seek service somewhere else. More

by MCJARDIN Verified Customer Verified Customer

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Service and staff were excellent. Been a customer for years . Maita Toyota is the best Been a customer for years . Maita Toyota is the best More

by rratoni Verified Customer Verified Customer

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Service is excellent as always. The service advisor was very helpful in providing future maintenance to keep my car running smoothly. The service advisor was very helpful in providing future maintenance to keep my car running smoothly. More

by ROMPERL Verified Customer Verified Customer

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As a woman I've never felt comfortable going into auto shops or car related stores. I had heard that Maita Toyota had two women associates that I was thrilled to shop from. In the past I have dealt with m shops or car related stores. I had heard that Maita Toyota had two women associates that I was thrilled to shop from. In the past I have dealt with male associates and I have been disrespected and talked down to. I expected to be treated differently by women. However that was not the case. Not only were their skills lacking in parts service, they were rude and treated me like I was incompetent. I don't know how they even got hired at this establishment. I would rather get talked down to a little bit by male than have to deal with these very incompetent women. I believe their names were Susanna and Dee. I do not recommend this establishment because of these two women. One of them acted like a know-it-all like she knew better than me and the other one kept mumbling to herself and I couldn't even understand what she was saying. Needless to say, hopefully Toyota can hire more competent staff, especially women, because it makes women look bad. Also they need to regulate phones. I've seen several employees talking on the phone, using airpods, or just outright texting. It is mainly the cashiers. Please do better. More

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