Val Valadez | Page 6

I am satisfied with there service, they do inspections during the oil change, tell to the customer during the oil change, tell to the customer More

by SNHAQPARAST Verified Customer Verified Customer

Report | Print

The customer service is excellent. I’ve been bringing my vehicle here for a long time and if there is a problem with service or quality they fix it immediately I’ve been bringing my vehicle here for a long time and if there is a problem with service or quality they fix it immediately More

by MELLIOTTMAR Verified Customer Verified Customer

Report | Print

We have been going to Maita since 2008; have had a grand total of (4) four Service Advisors during that time. Over time, two have retired and one has been promoted. That is huge news since it shows that M total of (4) four Service Advisors during that time. Over time, two have retired and one has been promoted. That is huge news since it shows that Maita as a company that hires great people who make careers there. Happy employees take care of their customers toooooo. Norbert Santos is our Advisor now. He is perfect and the reason we are waiting for the new Highlander Platinum Hybrids to arrive. We know how much love he will show to that vehicle also. More

by NascarBilly Verified Customer Verified Customer

Report | Print

They were thorough and went through the exterior of the suv in detail . When I. Picked up my car it was washed and detailed inside . The staff was very friendly and helpful . suv in detail . When I. Picked up my car it was washed and detailed inside . The staff was very friendly and helpful . More

by DONCRUZON Verified Customer Verified Customer

Report | Print

Very nice service care about all concerned siting place was clean and coffe was perfect and complete on time what they was clean and coffe was perfect and complete on time what they More

by seema4gahunia Verified Customer Verified Customer

Report | Print

Excellent service. Had front/rear brakes and other maintenance service. Always great communication and care!! Val Valadez was professional and knowledgeable. Will d Had front/rear brakes and other maintenance service. Always great communication and care!! Val Valadez was professional and knowledgeable. Will definitely bring my cars back service. More

Report | Print

Poor customer service! Was no water available to clean my windshield. Did not call when car was ready. Was no water available to clean my windshield. Did not call when car was ready. More

by RANDYINSAC Verified Customer Verified Customer

Report | Print

Maita Toyota has always been one of the best car dealerships in Sac . Never had a problem with the repair and maintenance dept. Great customer service dealerships in Sac . Never had a problem with the repair and maintenance dept. Great customer service More

by grumptanaka Verified Customer Verified Customer

Report | Print

Maintenance person was not very attentive nor was he helpful. I had an appointment for 815 confirmed by text and email. I arrived 30 mins before for appointment and drove in to lane #2 for maintenance helpful. I had an appointment for 815 confirmed by text and email. I arrived 30 mins before for appointment and drove in to lane #2 for maintenance appointment line. I advised service person I had an appointment. Maintenance person took me inside did what he had to do in the computer and told me it should take approximately 2 to 2.5 hours. I checked in 2.7 hours later and maintenance worker tellse it's almost done. I sat patiently and got up to inquire about my vehicle and the guy tells me nothing other than asking me if I had an appointment. I showed him email and text confirmation regarding my appointment. Gentle men then says I didn't have an appointment and tells me that my vehicle is just now being worked on after almost 3.8 hours. It then asked the manager about my vehicle. He the manager too tells me that I didn't have an appointment. I also showed the managery confirmed text and email but he didn't seem to care other than apologizing for what happened and did not bother to remedy the situation. All and all I felt very unappreciated and extremely unsatisfied with such terrible customer service More

by vchanthanam Verified Customer Verified Customer

Report | Print

We went in for an oil change, and they included a fuel tank additive that increased the cost of the service by $50. We didn't ask for it, but it was apparently buried in the paperwork so we had to pay for tank additive that increased the cost of the service by $50. We didn't ask for it, but it was apparently buried in the paperwork so we had to pay for it. Be careful at this place. More

by MWRAY1981 Verified Customer Verified Customer

Report | Print