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Valentin Sanchez
Valentin Sanchez at Mercedes-Benz of Coral Gables
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Valentin Sanchez | Page 2

Service Consultant

Mercedes-Benz of Coral Gables

300 Almeria Avenue
Coral Gables, FL 33134

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4.9
124 Reviews

Dealership Experience

19 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.9

124 Reviews

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124 Reviews of Valentin Sanchez

February 18, 2023

Dealership Rating
Employee Rating

As always great customer service as well as the service my car received. Keep up the great work! More

by Aperez12
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 19, 2023

Mercedes-Benz of Coral Gables responded

Thanks for sharing about your experience with Mercedes-Benz of Coral Gables. Valentin and our team appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

January 20, 2023

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Employee Rating

Val is an amazing service provider. Very attentive, straight to the point. Great price. always extremely friendly and willing to go the extra mile. More

by SGHAZAL12
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Recommend Dealer
Yes
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Jan 20, 2023

Mercedes-Benz of Coral Gables responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Valentin met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

January 16, 2023

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I was helped quickly. Val kept me informed throughout the process. I was provided a loaner. More

by gviejo
Service Price Transparency
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Service Time
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Yes
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Jan 17, 2023

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

January 09, 2023

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Employee Rating

They are terrific, especially Valentin Sanchez. But they are always backed up, and rarely have loaners available. My Lexus dealer does a better job on both fronts. More

by a827
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Recommend Dealer
Yes
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Jan 10, 2023

Mercedes-Benz of Coral Gables responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Coral Gables! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

December 19, 2022

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Employee Rating

Always efficient, professional and attentive to detail. For over 15 years I have received excellent service from Valentin. More

by fvillacianmd
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Dec 19, 2022

Mercedes-Benz of Coral Gables responded

Thanks for sharing your thoughts about your experience with Valentin here at Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

December 07, 2022

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Employee Rating

Exceptional Service, everyone in the staff is ready to help. Service Advisor Valentin Sanchez kept me informed on the progress of the Service. Kudos to All More

by tommyjuan1022
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Dec 07, 2022

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Valentin met your expectations. Thank you for choosing Mercedes-Benz of Coral Gables, we look forward to having you as a valued customer for many years to come! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

November 20, 2022

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Employee Rating

They are not always nice When my 5 year old BlueTec started timing out…..over and aver again they denied knowing what was wrong Than they announced BlueTec was a failed technology They finally “fix More

by meganmcandless
Service Price Transparency
Workmanship
Recommend Dealer
No

Other Employees Tagged: Frankie Cao

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Nov 23, 2022

Mercedes-Benz of Coral Gables responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

November 03, 2022

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Employee Rating

Always a Great experience everyone is extremely attentive and friendly Valentin Sanchez is the best. More

by MariaP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Nov 04, 2022

Mercedes-Benz of Coral Gables responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 29, 2022

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Employee Rating

I have been coming to this dealership for more than twenty years. Everyone is friendly, helpful and attentive. Val Sanchez has been my service writer and he has always been attentive, professional, f More

by dmpjb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Oct 31, 2022

Mercedes-Benz of Coral Gables responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for continuing to choose Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 16, 2022

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Employee Rating

Great customer Service. Well informed Advisor. The work was timely done and delivery of vehicle was very easy! More

by garridojr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
Report | Print
Oct 17, 2022

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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