Vic Castagna
Vic Castagna at Sarant Cadillac
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Vic Castagna | Page 22

Finance Manger

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

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4.9
459 Reviews

Vibrant and respectful of all his customers. Vic has been doing this for many years and loves meeting new people. Vic enjoys spending time with family and friends and enjoys making new connections every day!

Dealership Experience

4 yrs, 11 mos

Industry Experience

38 yrs, 9 mos

Languages Spoken

English English

4.9

459 Reviews

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459 Reviews of Vic Castagna

June 05, 2021

Dealership Rating
Employee Rating

Had a great experience at this dealership. Eli and Vic were fantastic! Very friendly and knowledgeable.Got a great deal! If I get another Cadillac I’ll definitely go back there. I would also send anyone l More

by DCLASIONE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Elias Torres

Jun 08, 2021

Sarant Cadillac responded

Thank you for the kind words! We’re pleased to hear that our team took care of you and that everything went smoothly. Please let us know how we can continue to help with your car and service needs!

June 05, 2021

Dealership Rating
Employee Rating

Best service friendly, knowledgeable staff 🌞 highly recommend, will go back for future service needs . Any of your service needs can and will be taken care of ASAP More

by AMYLYN63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2021

Sarant Cadillac responded

Thank you for letting me know how we are doing! Thank you for your business and we hope to take care of any of your future car needs!

June 04, 2021

Dealership Rating
Employee Rating

Great experience at this dealership - no hovering or following us around on our initial visit. Dealt with Robert who was wonderful. No hard sell, answered all our questions. Was available to us whene More

by Karen
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Rifkin

Jun 08, 2021

Sarant Cadillac responded

Wow, thank you for leaving us this great review, Karen! We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that! We hope you are enjoying your new car, and we look forward to working with you again!

June 03, 2021

Dealership Rating
Employee Rating

Experience with sale person was good but would NEVER buy from this dealer again I would take mass transit if sarrant was only dealership with a car.I felt I was lied to and got the run around.My experien More

by ALLSERVE
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Dina Campanaro

Jun 04, 2021

Sarant Cadillac responded

We appreciate the candid review. We sincerely value all feedback that helps us make improvements to our customer experience. We’re disappointed to hear that you are dissatisfied with your experience at our dealership. We’d like to speak with you further to get more details if you'd care to share them. When you can, please call our Customer Relations Manager, Steve Vela, at 516-473-0925. Thank you for your time.

June 02, 2021

Dealership Rating
Employee Rating

We were very happy with the service . Dina was very nice We were very happy with the service . Dina was very nice & helped my dad get what he wanted.nice experience with the place . Thank you More

by Maria.taravella
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Dina Campanaro

Jun 02, 2021

Sarant Cadillac responded

You're very welcome! We enjoyed working with you and your dad and we appreciate you taking the time to leave these kind words about your experience with our team. Don't hesitate to reach out if there is anything else we can do to be of service. Thank you & have a great day!

June 01, 2021

Dealership Rating
Employee Rating

They were extremely attentive and helpful. It was my first time going there even though I have lived in the area over 50 years! Well worth the wait! More

by AWEEKS1215
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Sabbatino , Receptionist was wonderful - a young woman

Jun 01, 2021

Sarant Cadillac responded

We're delighted you chose to come see us after all these years and that our team was able to exceed your expectations! We enjoyed working with you and hope you've been loving your new vehicle! Please let us know if we can help with any of your future automotive needs!

May 27, 2021

Dealership Rating
Employee Rating

Dealing with John was great.The showroom needs to be overhauled. I would be embarrassed to send a referral in unless I told them about the showroom. More

by MM4PAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 28, 2021

Sarant Cadillac responded

Thank you so much for visiting John and the team and for taking the time to share your thoughts with us! Please let us know if you have any additional feedback or concerns we can help with. We hope to work with you again in the future!

May 25, 2021

Dealership Rating
Employee Rating

Was a pleasure from purchase to pick up. Service took Was a pleasure from purchase to pick up. Service took care of the concern I had with a vibration. A loaner vehicle was provided until my car was r More

by RICK8591S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 27, 2021

Sarant Cadillac responded

Thank you for taking the time to tell us how we are doing,! We are happy to hear that you had such a positive experience. Thank you for your business and we hope to take care of any of your future car needs!

May 23, 2021

Dealership Rating
Employee Rating

The showroom needs to be updated. The showroom is outdated and is in need of renovations. It has a feel of being “stuck in the 80s” More

by MFRANZONE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Elias Torres

May 24, 2021

Sarant Cadillac responded

Thank you for visiting our dealership and for taking the time to share your feedback with us. We appreciate hearing from our customers as we are always looking for ways to improve. Please let us know if there is anything else our team can do to be of service!

May 21, 2021

Dealership Rating
Employee Rating

Sal was excellent. A young or new salesperson can learn a lot from Sal. He takes a personal interest in the customer and exercises ZERO sales pressure. Sarant should be proud to have such a valuable asset More

by REH94
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sal Carruba

May 24, 2021

Sarant Cadillac responded

Thank you for leaving us a glowing review about your car buying experience at Sarant Cadillac! We do pride ourselves on knowledgeable and honest staff members so we can ensure that you get exactly what you want and are comfortable with the entire buying process, and we're so pleased you enjoyed your time with Sal. Thank you for your business and we hope to take care of any of your future car needs!

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