Victor Heckman
Victor Heckman at Maple Hill Auto Group
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Victor Heckman | Page 4

Used Car Manager

Maple Hill Auto Group

5622 W Main St.
Kalamazoo, MI 49009

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4.8
290 Reviews

Dealership Experience

16 yrs, 9 mos

4.8

290 Reviews

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290 Reviews of Victor Heckman

May 29, 2022

Dealership Rating

Dan Taylor was great! It’s been an easy and quick sale. We could test drive the car right away and we fell in love! Thank you Dan for making it so easy and fun. More

by ROUDABUSHM
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: CB Watkins , DAN TAYLOR

Jun 01, 2022

Maple Hill Auto Group responded

Thank you! Please let us know if there is ever anything else we can do for you. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

May 24, 2022

Dealership Rating
Employee Rating

We just recently purchased a car at Maple hill Volkswagen, and the experience was outstanding! Jon Gates was our salesman. He listened to everything that we needed for a new vehicle , and he was More

by Chloesmom1989
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 26, 2022

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you have had good experiences in our sales department with Jon. Please don't hesitate to reach out if there is anything else we can do to further assist you. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

May 05, 2022

Dealership Rating

I loved that they weren't pushy & very friendly. I will go back for another vehicle if the need arises. Thanks so much! More

by FIRE_APP
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: DAN TAYLOR

May 10, 2022

Maple Hill Auto Group responded

Thank you, so much! We look forward to working with you in the future. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 26, 2022

Dealership Rating

Everybody I came in contact with was professional. Would buy from again. Tony and Tom were great. More

by TJHIKE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Galvan

Apr 27, 2022

Maple Hill Auto Group responded

Thank you, so much! We hope you are loving your new vehicle. Please, let us know if there is ever anything else we can do for you. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 20, 2022

Dealership Rating

We are always welcomed as friends would be when we stop to shop the new models. Jon Gates is our go to guy. He is a knowledgeable, low pressure salesman. We will continue to buy at Maple Hill Auto beca More

by ADAMSPATTI50
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jon Gates

Apr 21, 2022

Maple Hill Auto Group responded

Thank you! We're happy to know that Jon is so great and is able to help you find great new vehicles.a Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 05, 2022

Dealership Rating
Employee Rating

I was thrilled with the process of picking out and buying a new Subaru. The sales department (Nick H. and Victor) worked together to help me choose between a new and used vehicle and couldn't have been more More

by TGARLAND2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2022

Maple Hill Auto Group responded

We are so happy to hear that Nick and Victor were able to work with you to get you into a great new car! We hope you are loving it. If there is anything we can ever do for you in the future, please let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 04, 2022

Dealership Rating
Employee Rating

In and out! My oil change and tire replacement was completed by knowledgeable professionals. They were fast and friendly. The online experience was simple a More

by GLENSAINTJOHNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 04, 2022

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to her you had a good experience here in our service and sales departments. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

Apr 04, 2022

GLENSAINTJOHNS responded

You're welcome Morgan. I'll be seeing your team again for my next scheduled maintenance service. Have a great week! Glen

March 25, 2022

Dealership Rating

Dan Taylor was awesome to work with! !!! Very friendly and very down to earth. Would recommend anyone to him. More

by TRIPP32410
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: DAN TAYLOR

Mar 28, 2022

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Dan. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

March 04, 2022

Dealership Rating

Nice people, but there were several issues along the way. Some documents were not filled correctly. Some miscommunication within company and to outside parties. More

by DAURAND
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: CB Watkins , DAN TAYLOR, Dan Taylor (sales)

Mar 04, 2022

Maple Hill Auto Group responded

Thank you for taking the time to leave us your feedback. I apologize to hear that there were some issues. If you would like to talk more in depth about these issues, please give our customer service team a call at 269-342-6600. Thank you and have a nice weekend! Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

February 19, 2022

Dealership Rating

Thank you for a smooth process of finding the perfect vehicle, financing, and a fair deal on my trade in. More

by CANDACEGRAHAM94
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Fitts

Feb 21, 2022

Maple Hill Auto Group responded

Thank you for being such a wonderful customer. We look forward to working with you in the future. Please, let us know if there is anything else we can do for you. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

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