Will Pauls
Will Pauls at Cityside Subaru
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Will Pauls

Service Advisor

Cityside Subaru

790 Pleasant St
Belmont, MA 02478

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5.0
22 Reviews
5.0

22 Reviews

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22 Reviews of Will Pauls

April 15, 2024

Dealership Rating
Employee Rating

It was an amazing overall experience working with Mark. His product knowledge and patience in finding our 2024 Crosstrek lease. As a return customer i have had nothing but a wonderful experience and thoug More

by Lucas C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Lidano, Tom DAlessandro

Apr 18, 2024

Cityside Subaru responded

Hello Lucas, we're happy you found our staff to be so supportive during your experience here at Cityside Subaru. We hope you continue to choose us for all your automotive needs! Take care!

December 29, 2023

Dealership Rating
Employee Rating

Seemless purchasing process. I got exactly the car I was looking for. Eric was great to work with. Would definitely buy from him again. More

by VBOLLETTINO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Burd

Jan 01, 2024

Cityside Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

May 06, 2023

Dealership Rating
Employee Rating

Will Pauls has been great to work with. When my old Subaru Outback had maintenance issues, he was candid about what was happening with my car. He even conference-called me with the service More

by PSCANTRELL6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom DAlessandro, Joe Cliggott , Adam (service department mechanic foreman)

December 28, 2022

Dealership Rating
Employee Rating

Great service, I’ve been coming here for over 15 years and the service has always been outstanding. I’ve bought my last two Subaru Ascents at Cityside and their sales process is simple and they will offe More

by mmcl2022
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Lidano, Tom DAlessandro, Karen Vieira , Joe Cisek

Dec 30, 2022

Cityside Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

May 05, 2022

Dealership Rating
Employee Rating

Mark is excellent. He goes the extra mile!! Our fourth car from here. He is very knowledgeable. He is patient. Makes for a very pleasant car buying experience. More

by Maddy4648
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 06, 2022

Cityside Subaru responded

We greatly appreciate the repeat business and are glad that you met Mark. He is a professional and an excellent representative of CitySide Subaru.

April 01, 2022

Dealership Rating
Employee Rating

I have been a customer of CitiSide Subaru for over 15 years and 4 different Subarus. They provide excellent customer service in the service department and provide fair deals on both new and used cars More

by mmcl2022
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 04, 2022

Cityside Subaru responded

We greatly appreciate you being such a loyal customer and for the repeat business! Thank you for your continued support throughout the years!

February 17, 2022

Dealership Rating
Employee Rating

I've been working with Cityside for years. Im on my sixth new car purchased there. Top notch sales and service! Highly recommended. More

by POIRIER98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 23, 2022

Cityside Subaru responded

Thank you for your continuous support! We greatly appreciate your kind words about our team.

October 22, 2021

Dealership Rating
Employee Rating

Mark Lidano provided excellent service with the purchase of our 3rd subaru from this dealership. Always proactive & responsive and a kind professional person. The service department is equally pleasant and More

by margaretbarsam
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Lidano, Michael Nelson , Joe Cisek, Jordan in service

Oct 27, 2021

Cityside Subaru responded

Most of our sales people have been here for a long time but Mark is the longest standing with almost 20 years. Every day he strives to be the best he can while always taking care of the customer. We appreciate how he represents the company.

May 04, 2021

Dealership Rating
Employee Rating

Fantastic service! A great place to buy a car. Anyone and everyone should buy a car from city side subaru. I could not have asked for a better experience. More

by jmendez850
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 06, 2021

Cityside Subaru responded

Thank you for the vote of confidence and your kind words!

April 02, 2021

Dealership Rating
Employee Rating

LOVE Cityside Subaru! I've bought two vehicles here and the entire process has been perfected by the team here. They will go out of their way to get you what you need and make you happy in the process. More

by tenken909
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tom DAlessandro, Mike Martell, Karen Vieira, Eric Burd, Matt Lynch, Joe Cliggott , Crystal Campbell, Mike DiFrancisco, Mark Foresta

Apr 08, 2021

Cityside Subaru responded

That's great to hear! The team really enjoyed working with you. Thank you.

1

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