88 Reviews
Write a Review88 Reviews of William Fanning
January 26, 2019
Great Service in timely manner. Work done correctly staff courteous and listens to what customer needs. Friendly and polite. Delivery with a smile Sati Service in timely manner. Work done correctly staff courteous and listens to what customer needs. Friendly and polite. Delivery with a smile Satisfied with all areas More
Other Employees Tagged: Will Schafer, Eddie Overby, Frank Ward, Wade Hooker, Bill Whitten, Phillip Towns, Bernard Hughes
December 20, 2018
Friendly staff, timely completion Staff Knew what I wanted and completed in a timely fashion. Always welcoming and understanding to my needs. Nice and very considerate every time I com Staff Knew what I wanted and completed in a timely fashion. Always welcoming and understanding to my needs. Nice and very considerate every time I come in for service. More
Other Employees Tagged: Sue Oertle, Charles Williams
December 07, 2018
Terrible service department Took vehicle in for air conditioner and backup camera warranty work. Held the vehicle 7 days after saying it would be a 2-3 day turnaround. Got the ca Took vehicle in for air conditioner and backup camera warranty work. Held the vehicle 7 days after saying it would be a 2-3 day turnaround. Got the car back and the air worked great, however a few days later we notice issue with the backup camera every so often. I was planning to take it back then receive a call from a lady asking if I still need my part? When I asked what part she stated something to do with the backup camera. Haven’t been back I will take the car somewhere else to get the rest of this warranty work done. It will cost me $100 to take it elsewhere but it’s totally worth it. Careful when using these folks! More
Other Employees Tagged: Charles Williams, Steve MacDonald, Brooke Jennings , Porsha Cox, Brad Gillespie, Alyson Johns, Not sure who we worked with, but it was terrible.
December 06, 2018
Quality on time service. We use this dealership for both of our vehicles. We haven’t used another center since 2012 when we bought our Acadia from there. We have always gotten We use this dealership for both of our vehicles. We haven’t used another center since 2012 when we bought our Acadia from there. We have always gotten great service and the prices are reasonable, sometimes better than places we’ve used in the past. Thanks again and we’ll see y’all soon!! More
Other Employees Tagged: Sue Oertle, Charles Williams, Steve MacDonald, Brooke Jennings , Porsha Cox, Brad Gillespie, Alyson Johns, David Truitt
December 04, 2018
Always top notch Charles Williams always gets me checked in fast. Very nice, always treated with respect. Car is always done on time and completed the right way each Charles Williams always gets me checked in fast. Very nice, always treated with respect. Car is always done on time and completed the right way each time. Nice people. More
Other Employees Tagged: Charles Williams , Teddy Roberts
November 29, 2018
Maintenance/ oil change, etc. Friendly, good service!! Parts if needed available. Location on Washington Road is very convenient for customers. Employees very helpful with upcoming Friendly, good service!! Parts if needed available. Location on Washington Road is very convenient for customers. Employees very helpful with upcoming problems. Gave me prices on tires that I will need to get soon. More
Other Employees Tagged: Charles Williams
November 12, 2018
Excellent Service Department I appreciate the time that the service department takes to thoroughly make the proper diagnoses, explain their recommendations and then follow-up thei I appreciate the time that the service department takes to thoroughly make the proper diagnoses, explain their recommendations and then follow-up their work to be sure that they have completed the job properly and efficiently. I have always taken my GMC to the dealership to be serviced, but since moving to the Augusta area I have had exceptional experiences with the local GMC service department. I don't know much about servicing cars and don't have family locally to give their input, but Mr. David treated my car not only like it was his, but more importantly like it was his daughter's car. I will continue bringing my car back here for any service or maintenance because I know I will be safe in my vehicle on the road and I know I will get an honest evaluation. Thank you for being my new "home" GMC dealership! More
Other Employees Tagged: Kathy Hensley, David Truitt
November 02, 2018
Excellent We love master Buick gmc. Friendly staff and wonderful customer service. We only buy from them. Very easy to work with. We will buy again from the We love master Buick gmc. Friendly staff and wonderful customer service. We only buy from them. Very easy to work with. We will buy again from them. More
Other Employees Tagged: Will Schafer , Gene Baxley, Keith Stone, David Truitt
October 27, 2018
Great experience Charles took great care of me. I Was having the work done on my lunch hour And he had me in and out very fast Charles took great care of me. I Was having the work done on my lunch hour And he had me in and out very fast More
Other Employees Tagged: Charles Williams
October 25, 2018
Service department was extremely professional and courteous. The department handled all my needs in a timely manner as well and a follow up with the service. department was extremely professional and courteous. The department handled all my needs in a timely manner as well and a follow up with the service. More

