Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Yaneli Vargas
Refer Me
33 Reviews
33 Reviews
Write a Review
33 Reviews of Yaneli Vargas
Verified Customer
Helpful 
December 31, 2021
Extremely busy. Every time we come for service it takes a long time to complete. Oil change and tire rotation took an hour and forty five minutes. The young lady that took care of us was very pleasant and ke long time to complete. Oil change and tire rotation took an hour and forty five minutes. The young lady that took care of us was very pleasant and kept us informed. She was apologetic about the length of time it was taking. Having been there numerous times we were not surprised at all. More
by William
Other Employees Tagged: Christopher Lopez , Raquel Galeano
December 28, 2021
Hollywood Kia is, unfortunately, the epitome of a stereotypical car dealership and the reason why many consumers have an aversion to them. I originally met with Achille, who quickly revealed to not h stereotypical car dealership and the reason why many consumers have an aversion to them. I originally met with Achille, who quickly revealed to not have the expertise we were looking for (maybe he was new?) so we asked to speak to the manager. Garfield arrived with a print out of lease quotes for the Kia Seltos- set to arrive on the lot the 28th of December- about a week from the day we were there. After some back and forth he wrote down a deal w/ terms on that paper for $36 less a month than originally quoted. After some more back and forth we decided to take that deal. Achille proceeded to outline the terms on the back of said paper, and asked for my signature, which I provided. About 15 minutes later Achille came back with a new print out of the original paper. When I asked to see the one I had signed he turned a bit rude saying, you won’t get a penny less than this. When I asked to speak with Garfield on the matter, he again rudely quipped you’ll be waiting all day. Finally, I got Garfield’s attention, explained the matter and asked to see the original paper that he himself wrote the offer on. Garfield informed me that Achille had thrown it away in a locked trash can, whose key was with the Owner who was not present that day- convenient. A while later Garfield retrieved the paper from the trash, now crumpled up, and came over with his General Manager, whom when I explained the situation to, accused me of coming up with conspiracies. I assured him I was just explaining the facts while it was clear that the GSM was blaming his employees and the employees were blaming each other. Needless to say, we left. The next day I received a call from Kia asking about my experience. I filled Yaneli in and she spoke with her manager. After hours of phone calls and picture evidence that I shared with her, she told me they could do the lease for their bottom line of $250 a month. I agreed to the offer and she sent me a CC authorization form to fill out immediately. Right after I sent it in, I had an email from Garfield saying the price had now gone up to $273. Yaneli no longer responded to my texts or calls. When I sent a screenshot of their website offer advertising a lease for $234 (which Garfield had shown me the day I was there) he said he would only honor that if the car was on the lot, but I couldn’t reserve it. I found this odd because we had originally been negotiating on a car that wasn’t on the lot to begin with, and it didn’t seem to be an issue then. I asked Garfield to alert me when the car arrived on the lot. I kept following up with Kia and four days after my initial meeting, I spoke with another employee, Yani, who sent me a picture of the car I wanted currently on their lot. So of course, I let her know the situation and that I still wanted the car. Garfield eventually took over again and now the price had gone up from $273 to $277- they just had to squeeze another $4 out of me! Also, When I asked Garfield to honor his word on the $234 internet deal he declined, which I have written in an email. Finally I bit the bullet and swallowed my pride. While the experience was exhausting and the employees rude and dishonest, it was still the best deal all the way up to Savannah! I was well aware of the current demand for cars, but I was very saddened by the manipulation and dishonesty. I will say, Garfield was never rude, but I was frustrated by the constant game and the constant going back on his word. As for Achille and the GSM, Tony I believe was his name, they were outright unkind and dismissive and insulting. The only reason I would recommend Hollywood Kia is for their lack of dealership fees, their insurance employee, and their maintenance employee- both gentlemen were kind and straightforward. More
by JOEYHARO
Other Employees Tagged: Achille Gerve, Garfield Simpson, Alain Ruiz
December 12, 2021
Everything went great, all departments work well and helpful. Sales person did more than she had too! helpful. Sales person did more than she had too! More
by CARRERASBEN
Other Employees Tagged: Yair Bitton
October 25, 2021
Relaxing place, good knowledgeable personal and all the Chai lattes you can have, the best. Chai lattes you can have, the best. More
by Mugen
Other Employees Tagged: Christopher Lopez , Raquel Galeano
October 05, 2021
Everyone is so helpful and patient. Best experience I’ve ever had buying a car! ever had buying a car! More
by JAGROO.RAVEENA216
Other Employees Tagged: Yair Bitton , Samir
July 13, 2021
I was very satisfied with Daniel. However, he should be added on your list. I am not sure of the spelling of his last name. By the way, the person in finance, Luis, should be given a new printer. His added on your list. I am not sure of the spelling of his last name. By the way, the person in finance, Luis, should be given a new printer. His documents are full of black streaks. More
by ron88aboudi
Other Employees Tagged: Douglas Cordoba , Daniel muhel
July 11, 2021
Terrible service. First they will contact you relentlessly even if you ask them to stop. Then if you decide to give them a chance they will lie to you to get you to go to the dealer. Of course as relentlessly even if you ask them to stop. Then if you decide to give them a chance they will lie to you to get you to go to the dealer. Of course ask a few questions and their lies fall apart and it becomes clear you will be the victim of a bait and switch. Us the hidden dealer fees are astronomical. Just a scam all around. Don’t fall for it. More
by Dt
Other Employees Tagged: Sabine Cedor, Sherece Wilson
January 21, 2021
I was very impressed when we walked into the dealership, it was very clean. And larger than I expected. I had spoken on the phone with Yaneli and she introduced us to Carlos who listened to everything I had it was very clean. And larger than I expected. I had spoken on the phone with Yaneli and she introduced us to Carlos who listened to everything I had to say about the Kia Soul. He was extremely helpful and of course I leased my car from Hollywood Kia. Also the gentleman in the finance department was very helpful with all the paperwork, sorry but I don’t remember his name. More
by TERRYZ45
Other Employees Tagged: Yair Bitton, Carlos Salazar
December 04, 2020
Kia Hollywood met all my requirements to complete the sale of my new Seltos. I was treated fairly by both the sales and service department! I would recommend this dealership to anyone interested in buyin sale of my new Seltos. I was treated fairly by both the sales and service department! I would recommend this dealership to anyone interested in buying a KIA. More
by Abfeld
Other Employees Tagged: Yair Bitton
Dealership Inventory (672 Vehicles)
