1,868 Reviews
Write a ReviewIndustry Experience
28 yrs, 10 mos
Specialties & Trainings
B.A. Business Leadership
1868 Reviews of Yvonne Russell
October 16, 2019
Great Customer Service Sergei and Kelly helped me a lot during the process. My car was delivered to me clean and with full tank of gas. Thank you all! Sergei and Kelly helped me a lot during the process. My car was delivered to me clean and with full tank of gas. Thank you all! More
Other Employees Tagged: Sergei Potapoff , Kelly Oneill
October 15, 2019
Excellent experience!! Excellent service and experience. Yvonne did an outstanding job as my service advisor. I would highly recommend Jackson Acura to friends and associa Excellent service and experience. Yvonne did an outstanding job as my service advisor. I would highly recommend Jackson Acura to friends and associates based upon my very positive experience with the service center. More
October 15, 2019
Great experience getting my car serviced! Got my first service done here, Yvonne was very helpful in getting all the right service items performed and informed me about the future ones. Got my first service done here, Yvonne was very helpful in getting all the right service items performed and informed me about the future ones. More
October 15, 2019
15,000 mile service First time there and greeted me right away and appreciated that I came to them for service. Service was done FAST. Told me the work that would be done First time there and greeted me right away and appreciated that I came to them for service. Service was done FAST. Told me the work that would be done and when car was done reviewed over the inspection report. More
October 14, 2019
Yvonne is the best Yvonne is always so helpful and transparent but ALSO extremely personable. She made getting my car in last minute a breeze and also ensured I received Yvonne is always so helpful and transparent but ALSO extremely personable. She made getting my car in last minute a breeze and also ensured I received the best price. More
October 14, 2019
Great! Jackson Acura is always my go to dealership! Yvonne is the best and always so friendly! Appreciate the great customer service and detailed/thorough in Jackson Acura is always my go to dealership! Yvonne is the best and always so friendly! Appreciate the great customer service and detailed/thorough inspections! More
October 12, 2019
Always great experience I had great service experience at Jackson few times so far. Staff is very helpful and very pleasant to work with, service is fast and reliable. I had great service experience at Jackson few times so far. Staff is very helpful and very pleasant to work with, service is fast and reliable. More
October 11, 2019
Acura service This is a great service center at Jackson Acura, they seem to be a very helpful dealership and I would most certainly rate my visit as above average. This is a great service center at Jackson Acura, they seem to be a very helpful dealership and I would most certainly rate my visit as above average. More
October 10, 2019
"Customer First" Yvonne places "customer first". She kept me informed via text messages of my service progress. When there was a delay in the service time for the read Yvonne places "customer first". She kept me informed via text messages of my service progress. When there was a delay in the service time for the readiness of my vehicle, she was genuinely concerned and forthright. Yvonne offered me an additional service to make up for the delay. More
October 10, 2019
Great customer service Unlike prior experiences with other dealerships in area, Jackson Acura performed the services I requested in a timely manner and didn’t try to sell ad Unlike prior experiences with other dealerships in area, Jackson Acura performed the services I requested in a timely manner and didn’t try to sell additional service More

