Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 23

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.8
1,868 Reviews
4.8

1,868 Reviews

Write a Review

Industry Experience

28 yrs, 10 mos

Specialties & Trainings

B.A. Business Leadership

1868 Reviews of Yvonne Russell

January 23, 2025

Dealership Rating
Employee Rating

Great Service. Thank you for the good work. Have a great day. God Bless you all! More

by mpcejc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 18, 2025

Dealership Rating
Employee Rating

EVERYTHING WAS DONE VERY QUICK AND TO OUR SATISFACTION THEY WAS AND CLEANED THE CAR ALSO FOR US.. More

by chaspero1070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Silverman

Feb 10, 2025

Jackson Acura responded

Thank you for your fantastic review! We’re thrilled to hear that everything was completed quickly and to your satisfaction. At Jackson Acura, we believe in delivering efficient service while ensuring every detail is taken care of, and we’re glad that we were able to meet your expectations. We’re also happy to know that you appreciated the extra touch of having your car cleaned! If you need anything else, please don’t hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

January 17, 2025

Dealership Rating
Employee Rating

Was my first visit at Jackson Acura. Great experience working with Yvonne. Was able to get me scheduled pretty quickly and gave very honest feedback on what needed to be fixed and what w More

by hsj23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Jackson Acura responded

Thank you for your fantastic review! We’re thrilled that your first visit to Jackson Acura was such a positive experience. It’s wonderful to hear that Yvonne provided you with efficient scheduling and honest, clear advice about your vehicle’s needs. We’re committed to offering transparent and dependable service, and we’re so happy that we earned your trust! If there’s anything else we can do, please don’t hesitate to reach out. We look forward to assisting you with any future service needs! Warm Regards, Jackson Acura Team

January 10, 2025

Dealership Rating
Employee Rating

They make good repairs, and they communicate on good time. They have all the parts needed for your Acura More

by famak6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino, Cody Johnson , Cameron Hilden

Jan 13, 2025

Jackson Acura responded

Thank you for your fantastic 5-star review! We're pleased to hear that our team's timely communication and quality repairs made your experience a positive one. Providing efficient service with genuine Acura parts is part of our commitment to excellence. If you need anything else please don't hesitate to reach out. We appreciate your trust and look forward to serving you again in the future! Warm Regards, Jackson Acura Team

January 10, 2025

Dealership Rating
Employee Rating

Great service department. Always helpful about staying ahead of any problems that our Acura might have. More

by brunsoncrewof7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2025

Jackson Acura responded

Thank you for your fantastic 5-star review! We're so pleased to hear that our service team continues to provide helpful care and proactive support to keep your Acura in top shape. Staying ahead of potential issues is part of our commitment to delivering reliable, high-quality service you can trust. If you ever need anything, please don't hesitate to reach out. We look forward to welcoming you back! Warm Regards, Jackson Acura Team

January 07, 2025

Dealership Rating
Employee Rating

Yvonne was great. . Amazing customer service..I definitely will be back to have the services that was recommended done. More

by Ponirobb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 02, 2025

Dealership Rating
Employee Rating

Terrific experience at Jackson Acura with the Service Dept. Team. Yvonne was great to work with and listened in servicing our 2021 RDX - Tech. More

by jamesspencer21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2025

Jackson Acura responded

Thank you for sharing your positive experience with our Service Department! We're delighted to hear that Yvonne provided attentive care while servicing your 2021 RDX. Our team is committed to delivering exceptional service, and your feedback reflects the values we strive for every day. If there's ever anything you need in the future, please don't hesitate to reach out. We look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team

December 31, 2024

Dealership Rating
Employee Rating

Great overall experience at Jackson Acura Service Dept. Yvonne listened and was great to work with to service my new 2024 MDX. More

by jamesspencer21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2025

Jackson Acura responded

Thank you for the fantastic 5-star review! We're so happy to hear that Yvonne provided great service and listened carefully to your needs for your new 2024 MDX. We strive to provide personalized, professional service, and it’s wonderful to know we met your expectations. If you need anything else, don’t hesitate to reach out. We look forward to assisting you again! Warm Regards, Jackson Acura Team

December 30, 2024

Dealership Rating
Employee Rating

Yvonne was excellent to work with. I have been happy with Jackson Acura since 2016. More

by Sandi Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2024

Jackson Acura responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Yvonne and your continued satisfaction with Jackson Acura since 2016. Your loyalty truly means the world to us, and we’re honored to have earned your trust over the years. At Jackson Acura, we’re committed to providing excellent service and building lasting relationships with our customers. If there’s ever anything you need, please don’t hesitate to reach out. We look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team

December 25, 2024

Dealership Rating
Employee Rating

Yvonne was personable, kind and very communicative as a service consultant. Jackson Acura dealership was beautiful and clean. All employees I spoke with were nice and willing to help. I even received a rid More

by KENNEDY9898
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones , Corday (I think) who valeted me

...
23
...

Dealership Inventory (268 Vehicles)

new 2026 Acura MDX car, priced at $61,450
2026 Acura MDX
new
Platinum White Pearl exterior
Automatic
All-wheel Drive
new 2026 Acura Integra car, priced at $55,295
2026 Acura Integra
new
Urban Gray Pearl exterior
Manual
Front-wheel Drive
new 2026 Acura RDX car, priced at $54,300
2026 Acura RDX
new
Canyon River Blue Metallic exterior
Automatic
All-wheel Drive
new 2026 Acura MDX car, priced at $68,950
2026 Acura MDX
new
Liquid Carbon Metallic exterior
Automatic
All-wheel Drive
new 2026 Acura RDX car, priced at $52,750
2026 Acura RDX
new
Majestic Black Pearl exterior
Automatic
All-wheel Drive
used 2025 Acura TLX car, priced at $41,998
2025 Acura TLX
used
Liquid Carbon Metallic exterior
Automatic
Front-wheel Drive