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Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 43

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.9
1,879 Reviews
4.9

1,879 Reviews

Write a Review

Industry Experience

28 yrs, 10 mos

Specialties & Trainings

B.A. Business Leadership

1879 Reviews of Yvonne Russell

October 26, 2023

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Employee Rating

Professional on time. Thank you for taking time to explain to me what needs to be done in my car More

by hkerkour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 01, 2023

Jackson Acura responded

Thank you for taking the time to share your feedback -- It's great to hear our service team delivered a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. We hope to have the opportunity to assist you with your future sales and service needs.

October 25, 2023

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Employee Rating

Scheduling the appointment was easy, the work was done in a timely manner and the waiting area was very comfortable. Definitely recommend this dealership. More

by skip fairchild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 01, 2023

Jackson Acura responded

Thank you for taking the time to share your feedback -- We're happy to hear our team was able to demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

October 25, 2023

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Employee Rating

Yvonne was exceptional! She set me up with a work space to take calls while I waited for my service - it was so easy and the service exceed expectations More

by sethpesek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 01, 2023

Jackson Acura responded

Thank you for taking the time to share your feedback with us -- We are delighted to learn about your positive experience with Yvonne and the rest of our team! Here at Jackson Acura, customer satisfaction is our #1 priority. If there is anything else we can do to assist you, please do not hesitate to let us know.

October 21, 2023

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Employee Rating

Performed service as requested. Techs did a good job very efficient. Happy with what was done and pricing was inline with customer expectations More

by Papa J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 26, 2023

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We are delighted to learn about your positive experience with our service department. We work hard to make sure our guests have an exceptional experience every time they visit. If there is anything else we can do to assist you, please let us know.

October 12, 2023

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Employee Rating

As always, the service was great! This is a very knowledgeable team! Thank you Yvonne and team! More

by hinessonya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 20, 2023

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. It's great to hear Yvonne and our service team delivered such a positive one! If there is anything we can assist you with in the future, please let us know.

October 11, 2023

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Employee Rating

Very clean. Friendly staff everywhere. Got in and out in a timely manner. I will be back. More

by NickA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino, Joey Andrews, Harvey Jackson

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Oct 18, 2023

Jackson Acura responded

Thank you for taking the time to share your feedback! We are delighted to learn about your positive experience. Our goal is to make sure everyone who walks through the door leaves happy. We look forward to assisting you with your future sales and service needs!

October 07, 2023

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Employee Rating

Working with Michael was a breeze! This being the first time in years I have purchased a car, he didn’t pressure me at all and was very easy to work with! More

by wiggersm
Recommend Dealer
Yes

Other Employees Tagged: Dmitry Gumanov, Michael Wiest, Rodney Jones

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Oct 12, 2023

Jackson Acura responded

Thank you for taking the time to share your feedback! Here at Jackson Acura, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience with Michael, and we hope you'll enjoy your new car! If there is anything we can assist you with in the future, please let us know.

October 04, 2023

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Employee Rating

I absolutely love Jackson Acura! Every time I go into the dealership, they make me feel special and feel like I am their favorite customer! My car is always taken care of, and they n More

by rpitkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Cunningham , Cameron Hilden

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Oct 09, 2023

Jackson Acura responded

Thank you for choosing Jackson Acura! Your kind words mean so much to us. Our goal is to make sure everyone who walks through the door leaves happy. We truly appreciate your feedback and are happy to hear our team continues to meet your needs. Looking forward to assisting you in the future!

October 02, 2023

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Employee Rating

The quality customer service that I received from Jackson Acura was second to none!! Yvonne Russell is very kind and knowledgeable!! More

by pjlfree
Recommend Dealer
Yes
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Oct 09, 2023

Jackson Acura responded

Thank you for your business and this review. We're happy to hear Yvonne and our team were able to demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

October 01, 2023

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Employee Rating

Yvonne was very nice and helpful. I appreciate the attention she provided for getting the proper care for my vehicle. Thanks More

by Matthew Ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 09, 2023

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Yvonne and our service team! If there is anything else we can do to assist you, please do not hesitate to let us know.

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