bobby Martinez

I would not recommend this service center and sales dept to anybody. I have a 2020 Ram 5.7. I traded the truck in for a 2025 RAM 1500 twin turbo. A light on my dash came on - it said Auto Emergency Braking to anybody. I have a 2020 Ram 5.7. I traded the truck in for a 2025 RAM 1500 twin turbo. A light on my dash came on - it said Auto Emergency Braking (AEB) unavailable - Service Required. Then the check engine light came on. The truck doesn’t have even 3,000 miles on it. I bring the truck to bayside dodge. They held the truck for 1 week. I went to pick up my truck and the light on the dashboard was still on. I had a scratch on my rim and my right side passenger glass window had a hairline crack across. I bring the truck back. They replaced the glass and they took the rim off another truck to put on my truck. All of that and I still had the light on my dash. I wouldn’t recommend this dealer to a dead person. Their service sucks, so does the receptionist. She can keep you on hold for a year. With sales they had the truck upstairs. I did the transactions, put a deposit, traded in my truck. When I went back to pick up my new truck they told me they made a mistake. That wasn’t my truck. After having me there from 12pm noon to 8:30pm at night finally they gave up and gave me the truck. Who works like that? That’s very unprofessional. They lost me as a good customer and I would never go back there again. I hope whoever is reading this would never purchase a vehicle from these people. More

by moesha1968 Verified Customer Verified Customer

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Excellent experience from start to finish! The staff was professional, honest, and made the process smooth. I felt valued and never pressured. Highly recommend this dealership for your next ve The staff was professional, honest, and made the process smooth. I felt valued and never pressured. Highly recommend this dealership for your next vehicle! More

by anthonydavid23 Verified Customer Verified Customer

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This dealership is always attentive, fast, and caring about my car’s needs. I haven been going there for almost 7 years. about my car’s needs. I haven been going there for almost 7 years. More

by katiemay502 Verified Customer Verified Customer

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Everyone was attentive and professional and knowledgeable. I was very happy with the outcome we got. knowledgeable. I was very happy with the outcome we got. More

by EVANBFELDMAN Verified Customer Verified Customer

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Sal got me the jeep I was looking for and a great deal too! Will be back for the next one! too! Will be back for the next one! More

by mxbarr1 Verified Customer Verified Customer

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I’m looking to find the right word to explain my experience sales person turgo was so kind & professional best experience ever not the typical car sales person that you know Help me with ev experience sales person turgo was so kind & professional best experience ever not the typical car sales person that you know Help me with everything I was out the door in 90 minutes after got money on my old Durango plus papers and Finance with Bobby, that was also very nice And fast also thanks for Jovany In general everybody in bayside so nice with a good vibe Very recommended More

by meirbenzaken78 Verified Customer Verified Customer

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My salesman Sal was very patient and understanding with regard to my requests. He was very accommodating and pleasant. regard to my requests. He was very accommodating and pleasant. More

by augu22lio Verified Customer Verified Customer

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This dealerships claims to be reputable and reliable yet that’s the complete opposite. The service department is especially unprofessional and I strongly believe that they don’t actually perform maintenance that’s the complete opposite. The service department is especially unprofessional and I strongly believe that they don’t actually perform maintenance that is claimed as nothing ever seems to be different other than them slapping on a new sticker (somehow always crooked) and resetting oil gauge. I will no longer be returning to this awful location and will look for local repair shops or a different dealership to give them my hard earned money rather than this laughable staff. Please strongly consider re-tooling your standard requirements of staff and professionalism. You’ve been warned. Please don’t waste your time with this junkyard. There is zero profanity to this review so I’m unsure to why so was requested to re-submit. I took out the fast food restaurant comment. How’s that? Best, John More

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When I went for the service I was extremely happy because the service advisor was very knowledgeable and courteous and I got my car back in a timely manner after the service. the service advisor was very knowledgeable and courteous and I got my car back in a timely manner after the service. More

by sosamma052008 Verified Customer Verified Customer

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Wonderful place everyone was extremely pleasant and very helpful. Would recommend this dealership to everybody. Thank you Lance for your help. helpful. Would recommend this dealership to everybody. Thank you Lance for your help. More

by PAT4250 Verified Customer Verified Customer

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