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Lombard Ford - Service Center

Barkhamsted, CT

4.6
435 Reviews

435 Reviews of Lombard Ford - Service Center

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March 14, 2024

Purchased my 3rd Premium CARE from Lombard on line with Emma She is great and very professional More

by Baitcamp2001
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2024

Emma Allen has provided me with exceptional service when I have purchased extended warranties for my family's Ford vehicles. Not only does she provide professional guidance about what plan to purchase that More

by stmtyler
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2024

I would recommend this dealership to anyone. Customer service is excellent and I am very impressed with the treatment I received. More

by jlclmrep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2024

This is the second time that Emma Allen has assisted me with an ESP Ford extended warranty purchase. What is most noteworthy is that I live in North Carolina and purchased my Lincoln’s locally to where I More

by bob.weiss
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

bob.weiss responded

Outstanding employee!

Mar 05, 2024 -

Lombard Ford responded

Thank you so much Mr. Weiss. Emma is a great employee and is certainly very knowledgeable with the Ford Extended Service Plans. She loves what she does and it shows with all her happy customers. Thank you much for your continued patronage to Lombard Ford. Have a wonderful evening! Rob Lombard President Lombard Ford Inc./ Lombard Ford Warranty’s

February 15, 2024

Very good experience as always. Car was ready and completed in time promised. Very good experience at Lombard Ford More

by williamgreenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Lombard Ford responded

Always happy to hear that our customers have a good experience when they visit. We truly appreciate your patronage sir. Your friends at Lombard Ford

February 09, 2024

Purchased a new car, Rob was wonderful and helped me through the whole process. For years we’ve bought our cars through Lombard Ford and have always had them serviced there. Everyone in all departments More

by jtibbets
Recommend Dealer
Yes
Employees Worked With
Darryl Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Dew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Lombard Ford responded

A big THANK YOU for all your years of buying and servicing here at Lombard Ford. Always grateful for your business. Enjoy that vehicle and stay safe out there on the road. Your friends at Lombard Ford

February 07, 2024

Easy to work with and don’t do anything unnecessary to inflate the bill. It’s always a please to work with the service department of the dealership. More

by Danjohnson211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Lombard Ford responded

We're pleased that you're pleased Dan! We truly appreciate your business and look forward to seeing you each visit. Stay safe. Your friends at Lombard Ford

February 05, 2024

Drew is a consummate professional. All work was done on time and I'll bring it in for the next service interval! More

by MMANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Lombard Ford responded

Thanks Mike. Always glad to be of assistance and truly appreciate your business. Your friends at Lombard Ford

February 05, 2024

George R was wonderful! Not a pushy typical annoying car salesman, a genuine real guy who was respectful of my budget and knowledgeable of certain aspects of the Escape I wa More

by bellbottomblues522
Recommend Dealer
Yes
Employees Worked With
George Rodriguez, Mike Mans
Feb 05, 2024 -

Lombard Ford responded

We are so happy that you enjoyed working with George. Glad he was able to guide you through your experience with Lombard Ford. We're proud of all our Salesmen for making so many people happy over the past 45+ years we've been in business. We hope to see you again on your first free oil change. Enjoy your Escape! Your friends at Lombard Ford

January 27, 2024

I truly enjoy taking my truck to Lombard as all the workers treat you like family and are always willing to do what's necessary to make sure their customers are completely satisfied with there work. I More

by Stu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Dew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Lombard Ford responded

You're certainly a pleasure to assist Stu. We appreciate any referrals you make on our behalf. Your friends at Lombard Ford

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