Alan Woodyard, my Service Advisor, is the best! - Rev. Dr. Dorothy E. Hooks
Alan Woodyard, my Service Advisor, is the best!!! When I took my vehicle to Kia this time for service, Alan made sure everything was taken care of, as usual, on my vehicle!!! And Alan not only takes great care of my vehicle, but he takes great care of me too!!!
Alan keeps me informed about the status of my vehicle; what is going on with it. Alan doesn’t leave me waiting for hours, without informing me where my vehicle is in the service process - no matter how busy he is and he gets pretty busy. But Alan always takes the time to communicate with me on what is going on with my vehicle!!!
I also had a second Service Advisor this time, Tyler Emberson, and one of the Managers, Ryan, helping me while Alan was out when I first took my vehicle into service. And although this was my first time meeting them, Tyler and Ryan stepped in and took great care of me!!! They both also took the time to keep me informed on what was going on with my vehicle!!! Thank you all, Tyler, and Ryan, for taking great care of me!!! I appreciate you all very much!!!
Also, Corey Brooks, my favorite Mechanic, as always, made sure everything on my vehicle was checked out and serviced correctly!!! Corey did an excellent job, as always, when he serviced my vehicle!!! And all the other Mechanics have done a great job on serving my vehicle when I have taken it to Kia for service.
And I want to mention four more people at Kia of Leesburg, who always make me feel welcome, comfortable, and make sure I am well taken care of are Yohan, the General Manager, Lynn, the Receptionist, Serhan, my Salesman, and Max, my Finance Manager - these are their titles but they all are my friends first!!!! And so are Alan, and Corey!!!! I have built a great relationship with them over the years I have been going to Kia to have my vehicle serviced, purchase a vehicle, and through referring my friends there. Now I have two new friends, Tyler, and Ryan.
I love taking my vehicle to Kia of Leesburg; I receive great service from Alan and Corey, and encounter great people!! The staff whom I have encountered when I visited there, are great!! I highly recommend Kia of Leesburg to have your vehicle serviced and to purchase a vehicle!!
Thank you to all the people at Kia of Leesburg, who have made my experience at Kia of Leesburg a great one!!!
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