1,956 Illinois SRT Service Centers

Friendly, courtesy,clean. - gloriar421

Friendly, courtesy,clean. When I drove up the attendant quickly took my information and took my jeep to get repaired for the recall

He was very helpful & knowledgeable while I sat at the - tieramason90

He was very helpful & knowledgeable while I sat at the dealership & waited on my vehicle to get done

Worked with Sebastian in service and sales with Steve and - alexpl92

Worked with Sebastian in service and sales with Steve and Stan. Top experience highly recommend them for service or sales. Thanks again guys!

Thank you, Max, Scott, Tad, Cody. - towncar298

Thank you, Max, Scott, Tad, Cody. You guys are awesome, always great service you take good care of your customers. I think you guys are what makes the dealership great

Excellent from dealership manager to Amanda in service - may1972

Excellent from dealership manager to Amanda in service and the gentleman who diagnosed my issue and repair to Ann at reception. Of several Jaguar dealership I’ve had between my 2 Jaguars all of the dealerships very good BUT THIS ONE is certainly top notch for their personnel.

Good service, especially Michael Comer, who explained - DeKalbSue

Good service, especially Michael Comer, who explained options on my car I didn't know existed... and we have had it for 2 years!

After initial missteps between New Sales & Parts dept, - Buyer

After initial missteps between New Sales & Parts dept, the accessories ordered were installed. Would have preferred not to require multiple service visits to get things done but Justin, Scot and Rich were helpful in resolving the matter.

Friendly and feel they have my best interest at heart! - evanstim

Friendly and feel they have my best interest at heart! Only trouble I had was parts dept getting back to me on pricing tires!

Out standing service. - Melody

Out standing service. I brought a car two weeks ago. I thought bad service was just normal, but after going to Mike Murphy Ford in Morton, Il, I know good service still exists. My sales man was Kevin Towle, Alsome Guy. Didn't try to cheat me, from me what I wanted at a great price. Also kept his word on the repairs that I saw needed fix and got it done for me within the first two weeks.

Easy to Make an appointment-great service-my appointment - jokleshe

Easy to Make an appointment-great service-my appointment went quickly and I was on my way within 40 mi

It was quick and very very very very very very very very - loboled315

It was quick and very very very very very very very very very very good

Thank you for you honest service, although a little - lousuffi

Thank you for you honest service, although a little steep, but nonetheless always a good experience to have Rizza service our cars.

Fast and quick job with what was needed to be done. - RICARDOFELIXSR

Fast and quick job with what was needed to be done. Also was very nice with explaining when I needed for future appointments for the truck. Thank you.

Patti has been great at the Genesis service center. - Arthur Dent

Patti has been great at the Genesis service center. Helps scheduling and making sure everything gets done and you are comfortable. Very pleasant experience.

Had an issue with the inner air dam on my pickup - emcleanjr

Had an issue with the inner air dam on my pickup overextending but it appeared to have corrected itself. Lonnie got me right in for one of the techs to inspect. Concern for me was safety. Had me come back into work area where truck was on a lift and visually review, looks like no breakage and functioning. Lonnie was great and communicated to me what to watch for. This is the kind of service one expects, and I did so.

Friendly staff, neat clean facility, great customer - teresaplymale

Friendly staff, neat clean facility, great customer service and willing to go the extra mile!!

From booking to completion, the service experience is - sofloros

From booking to completion, the service experience is seamless. The service staff is very efficient, knowledgeable and courteous.

Friendly service and minimal waiting time. - nestea11

Friendly service and minimal waiting time. Comfortable waiting area with amenities. Excellent service on repairs..

I had a fantastic experience working with JC at Zeigler - Juan Carlos

I had a fantastic experience working with JC at Zeigler GMC! From the moment I walked in, he was professional, knowledgeable, and genuinely focused on helping me find the right vehicle. He made the entire process smooth and stress-free, answering all my questions and ensuring I felt confident in my decision. I truly appreciated his honesty and no-pressure approach. If you’re looking for a top-notch salesperson who cares about his customers, JC is your guy. Highly recommend!

GREAT team to deal with. - NITANORRIS

GREAT team to deal with. Had some service issues w a used vehicle purchase but got everything ALL GOOD after a bit of time & good communication

Jason was great. - matt200484

Jason was great. He kept me in the loop with what was going on with my car and it was done faster than anticipated

Excellent customer service. - richard.samson

Excellent customer service. I appreciated being kept up on the progress of the service being performed.

Service at Bill Kay Nissan is exceptional. - Werfjm

Service at Bill Kay Nissan is exceptional. Frank, my service coordinator was kind, caring, and supportive. Routine services and newly identified issues were fully explained. I feel safe and am very thankful for all services provided.

Jordan was very knowledgeable and helpful. - Rich H.

Jordan was very knowledgeable and helpful. We needed assistance working the Charge Point EV charger and he resolved our problem.

Never had any problems with the dealership, Oil change - Darlene Hart

Never had any problems with the dealership, Oil change date for next oil change was wrong today , 5/5/25 My reminder sticker said next oil change 10 /3/25 That was the only thing I needed corrected today and it was corrected.

It my second car I bought from Laura v Torres at city - Jglopez19

It my second car I bought from Laura v Torres at city Volkswagen. . They all went out and beyond to help me get the vehicle I wanted. Thank you Laura Torres for helping me

Always knowledgeable and professional service. - mekk1954

Always knowledgeable and professional service. Full explanation of the bill and suggestions on possible problems needing attention. No hidden fees.

Kevin did a good job of handling our problem in a very - fredschomer

Kevin did a good job of handling our problem in a very thoughtful way and was responsive to our calls for updates

Service was flexible when I needed to reschedule. - ttalarico

Service was flexible when I needed to reschedule. The work was done in a timely manner and they notified me when it was completed.

Matt was the sales rep who helped me purchase a Traverse. - DKEMPA

Matt was the sales rep who helped me purchase a Traverse. Raelyn was the service rep on my first visit. Both did a great job! I highly recommend both of them.