1,303 Illinois Used Car Dealers

Great service great rides and great service I’d recommend - GREGCGARBUTT

Great service great rides and great service I’d recommend this dealer time and time again

Genesis Downtown Chicago is a terrific place to service - Falcon3500

Genesis Downtown Chicago is a terrific place to service you r car ! On time Friendly Efficient They explained everything thoroughly ! I’ll be back ! Larry

Very nice team of people to deal with when buying a car - Greg L

Very nice team of people to deal with when buying a car or truck. Allen is a great salesman, honest, trustworthy, reliable.

Decent sales experience, still no title after 6 months. - rcksngr72

Decent sales experience, still no title after 6 months. Have called multiple times with no answer. Have turned into BBB. Hiring an attorney next week. I have a new truck that I’m making payments on and I can’t even drive it. Pissed isn’t the word. This is absolutely unacceptable.

Lied directly to my face. - Unimpressed

Lied directly to my face. Made me regret buying a car from them and should have walked away the first time they lied.

I scheduled an early morning maintenance appointment last - Kris

I scheduled an early morning maintenance appointment last Friday to avoid a possible busy holiday weekend. Oscar was my service advisor during this visit. He pointed out services that are generally required for vehicles at 60k miles but I opted to just get the oil/filter change. He was very nice and professional. I planned on leaving the car at the dealership to head straight to work by 8am. Unsure If I should take public transportation or Uber to work, I quickly decided to ask about their complimentary drop off/pick up service. Oscar accommodated my request right away. Demetrius was my driver for that morning. He was also very professional. Demetrius got me to work safely and on-time, which I really appreciate. Overall, I was happy to check this off my list of things to do before the weekend. The service made for an even better morning. As always, thanks to the staff at Toyota of Lincoln Park!

Good people, friendly, polite, no pressure to make a - super490

Good people, friendly, polite, no pressure to make a decision on our purchase, gave us time to test drive the vehicle. We drove 4 hours to look at the vehicle, it was worth the trip.

Seldom, if ever, do I write a review, but my experience - lindaleahy2004

Seldom, if ever, do I write a review, but my experience with Dennis merits one. I was not looking forward to selling my car. Dennis made the experience worry-free and almost fun. He was professional, paying close attention to my concerns and needs. I wish all my business interactions were this stress-free. Buying or selling, I will go to Dennis. Thank you!

Scheduled a test drive on Saturday 3/29 Met with Jose , - dfdh00

Scheduled a test drive on Saturday 3/29 Met with Jose , everything was ready Vehicle inside, 2024 Nissan Rogue test drive Went very well, Jose had trade priced out Bo Abdul answered all questions pertaining to the financing All went excellent Thanks for everything David Hancock Darcee Fanning

Gucci Marwah has been extraordinarily helpful both in - Grant

Gucci Marwah has been extraordinarily helpful both in purchasing the car and patiently walking me through the features. Tiffany Lair has also been ready to help with an after market add on. Have done business with Cavanaugh then Kunes for decades. Highly recommend them.

Very nice helpful and make sure you in the Car you desire - DConley@cps.edu

Very nice helpful and make sure you in the Car you desire very patient with you let you make your own

I bought my car from Mr Escareno months ago and I love - nwc

I bought my car from Mr Escareno months ago and I love it. Came in for service and I was taken care of by Lynn checked me in without and appointed and even accepted a coupon I had. Basic service is always good when you get in and out quickly and so I was happy to be finished in time to get some McDonald's as I left. I didn't realize that I was taken care of by the service manager Lynn, she is so customer friendly, not like some places you go and you have to be friends of the owner to get service. I'm sticking with Lynn and her mechanics. Thanks again Great place. Buy your next car here and see Lynn in service.

The staff made the purchase enjoyable and easy by - leon

The staff made the purchase enjoyable and easy by providing information, knowledge, and friendly service. Sam was excellent throughout the whole process. Each stage was explained fully and carefully. Highly recommended.

Christian sold me a car helped me out and answered all my - Rodaworking5

Christian sold me a car helped me out and answered all my questions!! Ask for him excellent customer service!

John Napientek is my service advisor because he’s - James Broday

John Napientek is my service advisor because he’s courteous, knowledgeable and will do anything to help.5 stars in book! I used to be wary of going to dealerships for vehicle service but that’s out the door now! Very pleased with Arlington Nissan because of John. Make that 10 stars!

Bought a used Tacoma in January, felt like we got a fair - deanpaul2009@yahoo.com

Bought a used Tacoma in January, felt like we got a fair deal, met Edgar Martinez; Younger gentleman, Not your typical car salesman, not full of xx. Edgar worked closely with me, built the exact trim level and accessories I wanted; he did not push anything extra on me. Dealership was transparent with the pricing from day one. Yes I paid MSRP, but nothing extra, they did not push anything, no dealer installed options, and no market adjustment. ( I did wait 2 & 1/2 months, but I got exactly what I wanted)

Recently had a great experience helping my daughter buy a - patfitz3

Recently had a great experience helping my daughter buy a new Mazda. Our salesperson Rosa and sales manager Mark couldn't have been easier to work with. Showed her a few cars and colors. No high pressure to stay when she wanted to go look at a few other brands. Once she had settled on the Mazda, working the numbers and finalizing a deal was very nice. One of the best car buying experiences I've ever had. Thanks Napleton Mazda!

We were greeted by Azeem who explained everything to us. - kamden13

We were greeted by Azeem who explained everything to us. Staff made our purchase and related documentation easy and pleasurable. Nothing was pushed towards us.

In 2023, Leased a 2024 kia k5 and on november 2024 took - Dissapointed

In 2023, Leased a 2024 kia k5 and on november 2024 took car in for an oil change and left the kia service and paid 93.00 approximatly for the oil change. About 30 mins later car went into a halt, alternator light and oil light came on and had a burning smell. Had to drive the car back very slow in traffic while car hesitating and stopping on the way because they did not have a tow truck ready. Once there and the car was checked they found out that whoever was working on my car did not put the oil cap back on securely and ALL the oil spilled everywhere under the hood so the engine did not have ANY OIL. Tried to get some kind of compensation or someone from Schaumburg Kia to rectify the damage that they caused to the car and putting my life at risk driving in busy traffic and they did NOT do anything but cleaned up the oil spill and offered 3 free oil changes on a lease that was less than 12 months before it ended. They still to this day did NOTHING to compensate or satisfy their customer for the damaged they themselves caused. That car's engine and all the components could be damaged and this was a brand new 2024 leased car that money was put down and paid for every month on time and at the time of the oil spill there was only about 5,600+ miles on the car so the car was still considered brand new. I would not trust schaumburg kia when it comes to taking care of their customers especially if they caused any damages to the car. I even had to pay for the oil changes which they should have been paying for and not after the oil spill that was caused by them. Bad business ethics and do NOT take care of their customers.

Excellent customer service LaDell Scott was wonderful - Monique C

Excellent customer service LaDell Scott was wonderful very patient super helpful. I will be recommending this dealership to family and friends.

The salesperson, Michael, went above and beyond to ensure - nsingman1

The salesperson, Michael, went above and beyond to ensure that I got the perfect car for the money. Great, humble guy and the staff was also very friendly. I would recommend this dealership to anyone looking for a seamless auto purchase in the chicago area.

Good salesman, pleasant and easy to talk to. - LizzH

Good salesman, pleasant and easy to talk to. Did not feel pressure of any kind and we are very happy with our Outback!

Matthew was amazing! - Megan Shupe

Matthew was amazing! No pressure, no hassle, best car buying experience ever! We really just stopped in on our way to Walmart...and I left with my dream car!

Matt was very friendly and helpful in making my auto - aalluisi33

Matt was very friendly and helpful in making my auto purchase easy. He made sure I was going to be able to make the appointment I had requested.

We got My daughter first car it was a quick process And a - Wilson

We got My daughter first car it was a quick process And a good deal.

Previously owned Mercedes. - Dmw

Previously owned Mercedes. Purchased new Subaru in Oct from same dealership. My first routine “maintenance” of Subaru a few weeks ago. As always…Excellent service but at much less cost. I’m a convert to Subaru.

I was nervous about shopping here after dealing with high - Kayti

I was nervous about shopping here after dealing with high pressure sales tactics that had me just walk about of Napelton Honda, but my experience here yesterday was amazing! This place is run completely different. From front desk to sales to finance- all three of these guys were all around were just fantastic. The salesman Issac did not try to upsell me out of my budget at ALL made the day pretty fun! I am absolutely in love with the Mazda CX-5 I bought, and the price I paid.

Buyer beware, wouldn't buy anything from this dealership - Mikel60542

Buyer beware, wouldn't buy anything from this dealership unless you want stress and a warranty that is worth crap. Our vehicle with just over 80k miles is blowing through oil and they will not help us at all. VEHICLES ARE xxxx! Do NOT buy! We'd have to spend a $1000 of our own cash to do a oil quantity test and you are at the hands of the dealership to decide your fate. $9500 for a new engine at 80k. xx!!!! Wouldn't buy a Hyundai again if it was the last vehicle on earth. BEWARE ALL!!!!!!!!

Excellent work! - dmonsen9

Excellent work! I was told what was needed to be done and the problem is fixed! No “oh by the way” additional repairs.

Always a great experience whether you’re looking for a - JT

Always a great experience whether you’re looking for a new BMW or getting your BMW serviced or you just wanna visit one of the nicest showrooms and waiting areas I’ve been in have a coffee and look at some nice cars