Great experience - Chrisjeep1
Keith and everybody at Adams are great! It was a great experience! Best Jeep dealer in the area, hands down! I would recommend Adams Jeep to any one that asks!
Happy Customer - Dunne
Just purchased a Jeep Cherokee -- had an exceptional experience. All of the staff were very professional and went out of their way to make sure my wife and I were able to purchase the vehicle we wanted.
Charlie Wallace is the man - Police Man :))
I bought two vehicles within 5 months from Charlie. He will work with you on what you need and will not steer you wrong. He will tell you everything you need to know and if asked will give you his opinion and recommend the best option for you !!?
Go see Charlie Wallace today !!!
Great Job - r_roach07
When I arrived at the dealership I already had a understanding of how they worked. Dealerships want your money and didn't care about anything else. But this dealership and made me feel like they actually was looking out for my best interest. They were welcoming. Friendly, considerate of what I was looking for and needed. I was able to get me a great deal. I love my new jeep. Lauren smith was my sales rep and I would recommend her to anyone that was looking to get into a better car.
Shawn Jeffries - teade6
Shawn was great! He knows his stuff and was also very personable and gave great advice. I would definitely refer family and friends to Shawn.
Bought a jeep grand cherokee - Faris Alfahad
They were ver pleasant and patient. Gave me a great deal on a new car. The sales person, Leon Travis was very kind and was the reason for getting me the great price.
Thanks for a good vehicle - Bennett
We had a good buying experience at Antwerpen jeep . Our salesman Charles Green would not let us leave with out a deal. We left with the car my wife wanted.Awesome. Bennett Kerns
Excellent Service - kaebearsmo
I have always dreaded taking my vehicle in for servicing. NOT ANY MORE!! My Jeep needed an oil change, tires rotated, etc. I dropped her off yesterday, got my loaner, and returned today. I am almost sad that I don't get to go back tomorrow!! The service department at FitzWay in LP is awesome. I had such fun with the staff. We laughed, talked football, and generally had a blast. Of course, the work done was outstanding. Not one thing I asked for them to do was left undone. Smiles all around. I felt like I was with family.
I cannot wait for my next excuse to go back!!!
Easiest purchase possible. - Docwho7
I came in informed and ready to buy. They had me in and out quickly with the deal i knew i should get. Wonderful experience.
2016 Ram Laramie Longhorn - Onyx
I just purchased a 2016 Ram 2500 Laramie Longhorn and could not be happier. Barry and Michael were great to deal with and made the purchasing experience hassle free. Everyone I met was friendly and professional, they went out of their way to ensure that I was not disappointed in any way when I drove off the lot. I travelled almost 100 miles to make this purchase as my local dealerships were not that interested in working with me on the price, I'm very happy I made the trip.
AMAZING SALESMAN AMAZING DEALS! - Taylor4176
By far one of the hardest working dealerships I've ever encountered. The salesman Mr. Don Okay is the friendliest and nicest saleman I've ever met. They gave us more for our trades than we ever would have expected. They saw we wouldn't pay more than our max price and when it showed the vehicle would be a little over that they worked it so we got exactly the price we could afford. If you're thinking of buying a vehicle, I 100% recomend this dealership and Mr. Okay. So SO happy!!
The best car buying experience! - william valentine
Amir and Yusuf were amazing. I bought a preowned vehicle and I was unhappy with the original vehicle. I ended up bringing it back to them and they put me in another vehicle no questions asked. Good vehicle, great price, great people. As a customer you can't ask for a better car buying experience, don't waste time somewhere else. Darcars is a one stop shop! 10 stars ***** *****!!!
How it is done correctly - GSguy
Showed up at the dealership just as it was closing. The used car manager got us the key to sit in the car to look around. I came back the next day, took the car out for a test drive, came back and started the negotiation process. It got bogged down and lo and behold, the manager from the prior night, George, comes by and smooths things over, makes me feel much better and I buy the car. Thanks George. And the salesperson, Abdul was very nice as well. I also enjoyed my time spent with Allen the finance guy. Thank you.
Thanks Joe Perry! - Falalalady
I bought a vehicle from Joe Perry and had a very good experience. He was very knowledgeable and made me feel at ease. I was in and out in a short time, and felt very comfortable through my car buying experience. I am very pleased with my purchase and would happily tell my friends and family to see him.
Great Service! - Gayle
Love this dealership. Purchased my car from here, it was quick and easy. Last week I brought it back to this dealership for an engine light. They quickly scheduled me an appointment and fix it! It was minimal impact on work schedule! I will be bringing my vehicle back to this dealership for all my service!
Great experience - Chris15
The customer service was wonderful. Andrea Figliozzi was very helpful and understanding of our needs. She has a lot of knowledge and is very dedicated.
Painless used car buying experience - Rosesonata
Mr Barrett and the staff were friendly and worked hard to accommodate us. They made sure that in spite of our special situation, all family members had ample opportunity to test the van. The van was presented to us in pristine condition. The paperwork went very smoothly, including accommodating the absence of the customer.
They also took time to make sure we were comfortable with the many features.
Excellent car buying experience - MarkJB
Each step of the car buying process was quick and simple! No pressure sales and a great price. I definitely will recommend Century Mt. Airy to my friends and family.
Great attentive experience with Dodge Journey - Mcloutiera
My husband, toddler and I went into Len Stoler looking for a newer vehicle with more space for the hefty car seats than my cx-7 as we are expecting another child. That was all we really said, and our salesman Andrew immediately thought of the first vehicle that would best suit us, and he couldn't have been more spot on for our needs. The vehicle is AWD, has backup assistance (which is great to have as a mom with stuff always going on in the car!), storage compartments for every seat (so my car doesn't look like a disaster of baby stuff exploded), and even built in booster seats. It has a third row that folds up, also! Andrew hit the nail on the head thinking of this as a fit for us. He was informative, friendly, attentive and caring towards our needs. He helped us get in the exact price range we needed to be, and spent a lot of time working with us. If there wasn't a way, Andrew made one! The sales manager was attentive and informative, as well. Everyone was pleasant and enthusiastic with our toddler and made our experience wonderful.
New car sales - Peachman
Great experience Tracey worked with me for over 6 hours and it was never any pressure. First time truck buyer and he just wanted to insure I had all the information so I could make a quality decision.. Not just about getting the sale but true customer service.
Excellent service - Samantha C
Me and my fiancé went looking for a truck one day so we went to the dodge used dealership where we met sales consultant Patty. She was so helpful and very nice to us even when I asked too many questions. She helped us get the truck that was right for us and our family I will be a customer for life. Thank you again Patty Bartholomew
Always a good experience - Tmorga81
I bought my 2009 Chrysler 300 here last year. Even tho it was a used car they still treated me like I was buying a brand new car. Now when I take my car for service Oil changes/tire rotations and such. I always feel welcomed especially by James (service department). He always comes out of his way to come say Hi and chit chat for a moment. But all the guys in the service department are very nice and welcoming. For that reason I don't mind waiting for my car while it's being worked on. I Just wanted to say thank you Don White staff for not making it a uncomfortable situation to take my car there for service and for buying a car there.
2009 Chrysler 300
THE BEST THE BEST THE BEST - MB529
They helped me and saved me money, and they were friendly and great and I love them. Thanks to the best dealer in the whole world.
Disappointed with them - William.long
So to start off I have recently purchased a 2013 Dodge Ram 4x4 from this location approximately 100 miles later the check engine light came on. I contact my salesman and asked why that might be. My dealer stated that the previous owner had put after market exhaust on the truck and that the exhaust he used would not match the trucks O2 censor and that is why the check engine light is on. Although I wasn't pleased with the answer given I decided to let it be and bite my lip.
Two weeks later I arrived on a Saturday morning to have the spray in bed liner installed. I removed the main bed cover which is a water seal cover to make the installation easier on the dealership. The cover has two rails with water hoses to drain water that would potentially stand on the cover itself. The dealership took both rails off the truck conducted the installation but failed to reinstall the rails so I could put my bed cover back on. In my experience with service departments if you remove an item of the truck you reinstall that item not leave them in the bed of the truck. I asked the service department why the weren't reinstalled and they stated to me that they would not be able to put them on for me and I could reinstall it myself or bring it back another day and they would take care of it. So I once again bit my lip Unsatisfied with the service. I got home 30 minutes later to discover that there was a series on small scratches above the handle to the tail gate. I contacted the dealership again on the following Wednesday to pay the remaining balance of my down payment of 3000 of the 8000 I put down. I notified the dealership that I was unhappy with the scratches and that they haven't tried to fix the problems. Later that night I was driving home from work when I heard a scraping sound coming from my truck at that time my exhaust pipe fell off and nearly caused three vehicles to wreck. I apologized to the people about the exhaust falling off almost causing a collision but was glad that no one was hurt. This could have been a very expensive law suit against the dealership if someone would have died because of there lack of inspection skills and selling a vehicle that had faulty equipment. I contacted the dealership that same night and to my surprise a salesman answered the phone and I told him what had happened. He asked me if I was going to bring the truck in and I said I would be there in the morning. I arrived expecting the dealership to seriously compensate me with several options and all I got was here's a rental car we will fix your truck and send you on your way. At this point I don't even want the truck it's faulty and has almost taken someone's life id rather they find me a truck that I like that has the same or better features and give it to me for the same price that I currently pay for the faulty truck if that can't happen I will be talking with a lawyer this afternoon.
Service Department - jh82101
I have been taking my Jeep there for over a year for the SAME problems throughout the past year. The problems are so random it is hard to pin point when they will pop up again, which let me make clear I very well understand they have to see it to fix it but after a year of this back and forth and being pushed out of my warranty the truck still has ALL the problems it started with plus new ones. The biggest disappointment is the attitude of the service writers and the manager himself. The way I have been talked to and made out to be just the average joe like anyone else walking in has made me completely lose faith in Chrysler all together. I have been more than patient and after being talked down to about fixing things on my own and just changing the time my self because it isn't a Rolex watch is extremely unprofessional. I can see why the service writers talk to people that way because the service manager wasn't any nicer or more concerned then the writer so the attitude just trickles down. The manager even told me that if I was so dissatisfied with the truck itself take it back to where I bought it and complain to them. It is almost as if since I didn't buy it there why go above and beyond. I was told repeatedly they are so busy and always slammed they do what they can do so in that instance why should I even have to pay anything since I am only getting mediocre service anyway because they are "too busy". If they are that busy why take new appointments?
Rude, false information, complicated - Jeep/Rogue
My husband and I went to Jones jeep, refered by a friend to purchase a 2016 Jeep Rubicon. We went with 2 of our 4 children 3 weeks ago to discuss the purchase of one. We decided to build our own, we sat there for 3 and a half hours, trying to figure out the financing part of purchasing the Jeep. My husband and I thought we finally came up with what would work for with a payment. Of course as always when you purchase a new car or any car there is always the back and forth with the pricing. We put the deposit on the Jeep and they ordered it. I would call and check up with my sales person, Carl on a weekly basis. He contacted me Monday evening and said your Jeep is here. I had asked him all numbers are still good. He said we will discuss when you guys can come in. I told him we would be Tuesday around 12 noon and that I didn't have a lot of time so please have paperwork ready. We arrive at the dealership and they had nothing ready and can't even find out paperwork. After redoing paperwork we for some reason now have to do the price discussion again... At this point I am very frustrated. The financial man, Dan Alban came in and was going over interest rates and payments. I said to him that selling//purchase price is incorrect. That is not what we had agreed to pay. He said you already ordered the Jeep and put a deposit on it and now you want a different purchase price, he said you can't do that. He proceed to be very rude, disrespectful and very smart mouth. He told my husband and I we need to speak to Carl about the price. I asked him to please get him for me. I did a true car report and they wouldn't honor it, I had spoke to a different Jeep dealership 10 mins away and there price was $2000 less for the exact same Jeep. While we are trying to discuss this with Carl, Dan felt the need to interrupt our conversation and make rude smart mouth comments. Finally after about 15mins of him treating us like this my husband had said to him, do you need to be here for this part? Dan said no threw his hands up on the air and walked out, as he did he was muttering under his breath barely loud enough "don't listen to the guy who does this for a living, it's not like I don't know what I doing". Ok do at this point I turned around in my chair and said excuse me? He said I didn't say anything. We have now been at the dealership for 2 hours at this point, I am ready to walk away and not purchase the over priced Jeep. The manager Art came over to my husband and myself and asked us what was going on and what the situation was. I explained it to him, he was very nice and understanding for our frustration. He agreed to take the $2000 off the price and we decided to purchase it. Art had Kim do our paperwork instead of Dan. So after 3 and a half hours the first time there and another 3 hours the second time we currently own a 2016 Jeep Rubicon! We love it but will NEVER visit this dealership for a purchase again. The service department is and was very helpful and will purchase our products from them. I was going to purchase a 2016 Nissan Rogue SV for myself from Jones Nissan dealership but I have decided to go elsewhere to make that purchase.
rude and poor service after the purchase - Jeep
We went to this place and got our new car. They were very friendly until you drove your new car away. They only gave me one key fob at the delivery and told me that they would find the 2nd set. However, they started to ignore my phone call and email. And when I use a different phone to call, the sale representative finally picked up the phone, but he hang up on me after he realized that I called. Do not ever go to this place to buy a car!!!!
My car (2010 challenger) broke down outside of Accident... - Clevertitan
My car (2010 challenger) broke down outside of Accident MD 7 weeks ago. Needless to say it is still not fixed. The first week they had other work and could not look at my car to the end of the week (totally understand) The second week they informed me that it was the timing belt that broke, later that week they informed me that some of the valves were not holding pressure, resulting in them having to take the engine apart for repair. Weeks 3-5 they were ripping the motor apart and waiting for back ordered parts. On saturday at the end of week 6 after calling they informed me that it was all good it just needed to be timed. I called back tuesday where they again informed me its all good just needs timed.. so i called today (2-20-2014) to confirm the time i can pick up my car friday, only to be informed that there is still a cyclinder issues and it may be ready next week. As of right now Dodge corprate has "launched" a service review/investigation. After having Dodge HQ call them the service manager said he would provide me a rental car. If the service department is a example of this dealership i would stay very far away. Just a finishing note- They have never called me to update me on the repair work, i have had to call them everytime. Please beware.