1,195 Massachusetts CODA Service Centers
My experience has been wonderful. - POWUSU1
My experience has been wonderful. Definitely will recommend it to a friend. Very amazing experience
Top Reviewed Service Specialists At This Dealership
Service Advisor
My service visit last week was great all around. - bw1
My service visit last week was great all around. Scheduling was easy, my estimate was clearly explained and my car was ready on time. The service staff there is always wonderful.
Service Manager
Service Consultant
Everything was fixed perfectly and service was fast and - AWLASMJJ
Everything was fixed perfectly and service was fast and the workers were very nice and kind
The staff is so friendly and the work is done timely - Widdie25
The staff is so friendly and the work is done timely manner. I would recommend to everyone.
Fixed Operations
Parts Advisor
Tanner was awesome when I checked in for oil change. - ahealey42777
Tanner was awesome when I checked in for oil change. He said it might be 90 minutes and asked if I was alright with that and I agreed. I was contacted by text less than an hour later that my car was finished. I was very happy.
Excellent Service department. - enmity.jiggles-9j
Excellent Service department. I was informed about the status of my service and received a detailed report on work completed and a multi point inspection report.
Great service and excellent communication from Pat. - jdassini
Great service and excellent communication from Pat. Everyone in service department was extremely helpful and helpful.
Service Director
Love the Service team ! - thomas.digiulio
Love the Service team ! Always doing their best for my busy scheduling needs. Norwood Cadillac couldn’t have a better team !
Service Advisor | Courtesy Transportation Manager
Amanda was great to work with on everything! - b0st0n
Amanda was great to work with on everything! She kept us updated throughout the service process
The service I receive is always excellent. - davidalpert
The service I receive is always excellent. Quick efficient and timely. My last visit was just for a simple oil change however I was in and out in under 40 minutes. Jim my service writer was excellent as always. I will continue to use Colonial Cadillac for my dealer needs.
Parts Manager
Always a very pleasant experience ~ everyone is friendly - ge44
Always a very pleasant experience ~ everyone is friendly and easy to get along with ~ car was ready when they said it would
Service Customer Client Care Specialist Hablo Espanol!
Wholesale Parts Manager
receptionists and tech people always informative, - JED1954
receptionists and tech people always informative, friendly and helpful. So far I've had no complaints any time I brought my car to the dealership for service.
Service Advisor/Service BDC
Advisor
This dealership is always clean, efficient, and - L.Turco
This dealership is always clean, efficient, and respectful of my time. Entire staff I’ve interacted with are kind
Assistant Service Manager
Copeland Toyota has been my dealership since 2011 and I - diane.cardinale
Copeland Toyota has been my dealership since 2011 and I am very satisfied with the sales and service department….
First time at dealership had my oil and filter changed - mikeyfm69
First time at dealership had my oil and filter changed and had tires rotated. It was done in a timely manner.so far so good I will use this dealership in the future
Service Advisory
I did not purchase this vehicle from them. - wackieworld
I did not purchase this vehicle from them. However, I've been treated better than the dealership I did purchase from. Service was very professional and extremely easy to schedule.
I was greeted by a friendly staff that answered all my - Mgleason502
I was greeted by a friendly staff that answered all my questions and I felt comfortable that my vehicle was in good hands it was a very pleasant experience
Parts Director
The dealership does a great job of communicating and - ericm
The dealership does a great job of communicating and setting expectations when it comes to servicing the vehicle. I was impressed with Emily and thought she did a great job with communication and explaining what needed to be done. I will say it was somewhat expensive, but the process was easy.
Service Concierge
Just purchased an xt5, my only experience with service so - tromjf60
Just purchased an xt5, my only experience with service so far is an inspection sticker
Customer service is excellent. - cskc
Customer service is excellent. Waiting accommodations are very comfortable and everyone is friendly. I love the fact my car was washed before it was given back to me.
Huge thank you to entire Service team for another great - serena9487
Huge thank you to entire Service team for another great experience at O'Hara Motors. My service advisor Christine assisted me promptly upon arrival and as always got my vehicle right in. Scheduled maintenance and my state inspection sticker were both done in no time. Thank you Danny!
Very professional and well run dealership. - Steve
Very professional and well run dealership. Sarah is an excellent service advisor. She is very knowledgeable and does a great job of explaining the service.
Service BDC
Expirence with service and Alex was very professional and - ZIZIPINK35
Expirence with service and Alex was very professional and great . Definitely coming to do my next service there .
Service Coordinator
The service was excellent from the moment I arrived to - zihanny
The service was excellent from the moment I arrived to when I left. Detroit was very friendly and helpful and kept me informed of anything happening with my car.
If you're looking for a new car, don't shop anywhere - Cynthiah S
If you're looking for a new car, don't shop anywhere else! Always great customer service and a nice place to work with. John is always able to answer my questions when I come by. The service department is also the best around. We travel over an hour to work with them when needed.
Nice repair staff always welcoming and they remembered me - mydavig
Nice repair staff always welcoming and they remembered me after a couple of years away
I’ve been using this dealership for over 30 years and it - Chris Waters
I’ve been using this dealership for over 30 years and it is outlandish that they have suddenly started to charge a 3.25% fee for using a credit card. Other dealers family members use don’t do this and I’m incensed at this charge. If it is not ended I’m taking my business elsewhere.
I have always had very good service at this dealership, - mpm123
I have always had very good service at this dealership, and appreciate Amiel and the rest of the groups professionalism. The video review is very helpful too.
Robyn and the service team are great. - SCARLS250
Robyn and the service team are great. They Advised me to replace all four tires They were worn to the wear bars and were Noisy when driving . With winter coming up I knew this was the right move. The car drove like it was brand new after the tire replacement. They also performed a wheel alignment, found the the right rear was way out. I trust my car being serviced at Colonial Real professionals !
Fixed Operations Coordinator
Joshua in the service department is great to work with, - gh
Joshua in the service department is great to work with, he communicates honestly, timely and accurately.
Certified Service Adviosr