1,094 New Jersey Used Car Dealers

I want to revise my previous review that I made in haste. - cl10clio

I want to revise my previous review that I made in haste. I want to say that my experience at Hamilton Honda was uneventful. Zack Musari was nothing more than patient and helpful. Zack, came across as knowledgeable, a multitasker and professional. Thanks you.

I just bought QX60 Infiniti from Ramsey dealer, and I had - andrei_shanoyan

I just bought QX60 Infiniti from Ramsey dealer, and I had the best experience with the good professionalism. Great teamwork.

Had an absolutely terrible time servicing my Alfa Romeo - NavMobe

Had an absolutely terrible time servicing my Alfa Romeo Giulia here. Firstly, the advisors performed work that I did not authorize. Next, they kept my car for an entire week and never provided an update, after claiming it would be done in two days. They never even picked up the phone when I would call to check in. The worst part is that I had to fork out hundreds of dollars for a rental during this whole time. Stressful and terrible situation. Avoid this service department at all costs.

Great service as always I’ve been with Toyota of Lakewood - rosiec824

Great service as always I’ve been with Toyota of Lakewood for over ten years never had a problem everyone is so very nice

Sunni was professional, attentive, responsive and a - S Pavlou

Sunni was professional, attentive, responsive and a pleasure to work with. I recommend her to anyone in the market for a vehicle. The dealership as a whole embodied the top notch quality and service consistent with the Cadillac brand.

Chris in service was excellent to work with. - JD

Chris in service was excellent to work with. Excellent communication, knowledge, and customer service. Highly recommend.

What a great experience at Schwartz Mazda. - barbe091269

What a great experience at Schwartz Mazda. Noah Anderson is a patient and knowledgeable salesman

Rosemarie Williams and Juan A. - ftracey92

Rosemarie Williams and Juan A. Saldivar were both excellent. Great service. Very engaging and respectful.

I made the mistake of buying a late model, low mileage - autolenderssucks

I made the mistake of buying a late model, low mileage top of the line BMW SUV from the Newtown Square location. They gave me the key for a test drive and the vehicle had no fuel. Dash said two miles to empty. So I headed to the nearest gas station and put $20 of premium gasoline in the vehicle at my expense, and then noticed the vehicle handled horribly because all of the tires were 10 to 15 psi low on air. Took it back and told them I didn't want it. They offered to fill the tires with air and offered another test drive. It took 1/2 hour to fill the tires to the proper inflation level because all they had was a cheap Chinese battery powered pump that ran out of power on the fourth tire and they didn't have an extra battery. They told me they would include 2 working key fobs if I bought it, that everything would be checked over from top to bottom, and promised the vehicle would be in perfect condition if I bought it. Reluctantly I decided to buy it. The paper work was wrong and was over $1000 higher than what we agreed on. They told me they made a mistake and charged too much tax and after more wasted time, they rewrote the paperwork correctly. I picked it up, and only one key fob worked. They said they would send me a battery for it. They never did. The fob still didn't work with a new battery that I bought I, and I ended up going to the BMW dealer to get the FOB reprogrammed for $450. The FOB they gave me wasn't even for that vehicle! Autolenders would do nothing for me. However, it gets MUCH worse. I parked the vehicle in my new garage overnight and the next morning noticed oil and coolant all over the floor. Closer inspection revealed it was engine oil in the middle, coolant on the left side and gear oil on the right side all over the floor. Also the armrest heaters didn't work and the rear hatch release didn't work. Nor did the second key fob. So the next business day (less than 48 hours after I left Autolenders) I called John in the service department at the Newtown Square location and he told me nothing was covered under the warranty because I "must have modified the vehicle". Finally realizing how dishonest and unethical these people at Autolenders are, I took it to the BMW dealership who fixed it all up and recorded the issues they found by video and also recorded all of the repairs in explicit detail with video. The bill was over $3200 which I negotiated down to a little over $2400. I called Autolenders back many times and was ghosted. No calls were returned and emails were ignored. Once they cashed my check, I obviously meant nothing to them. Using resources on the internet, I found John Chunko was the Service Director over all locations, and it took more than 15 calls, emails and the threat of legal action to finally get a return message. No one at the Newtown Square office would give me John's name or contact information. I had to research this all myself on the internet from other complaints. After numerous calls and email messages over the next several months, John finally admitted the vehicle was defective but would only offer a little over $1200 in reimbursement. And it wasn't until after dozens and dozens more emails and phone calls till I actually received the check. Since then, I found additional issues with the vehicle that will need to be repaired but it's just not worth the hours and hours of time and effort it takes to try to get Auto Lenders to honor the warranty to do the right thing. Any promises of any warranty they may give you simply isn't worth the paper it's written on when dealing with such an unethical, dishonest organization. These people are in the business to tell you anything you want to hear during the sale, and the minute the rear wheels leave their lot, you're completely on your own.

To whom. - Me

To whom..., My experience at Toyota World of Clinton is always pleasant. Everyone is friendly, helpful, and professional. Norm greeted me with a smile and a good morning, listened to my concerns, and kept me informed about my vehicles progress. Their technicians are top notch and have always done the job right. I only have good things to say about the service center at the dealership, from the folks who help me get the appointment I want to driving away after the service is complete, this operation runs like a fine tuned machine. I couldn't be happier with my experience.

I bought a car from Magic Auto Sales and worked with - jamesgarciaaa931

I bought a car from Magic Auto Sales and worked with Melisa, such a great experience. She was friendly, patient, and never pushy. Melisa answered all my questions and even checked in after the sale. It was one of the smoothest car-buying experiences I’ve had. Highly recommend asking for her!

The best service very kind and dedicated to getting you - britneydior623

The best service very kind and dedicated to getting you what you need….. highly recommend

Few weeks ago I gave Hessert Chevrolet of Cherry Hill - G

Few weeks ago I gave Hessert Chevrolet of Cherry Hill good review, because people there were very nice and helpful. But looks like it was just temporary. I am a PA resident, so when I asked Tina ( sales manager) which location is better to visit for me? She told me, I could go to a Cherry Hill, NJ , because it is the same company. Then I asked the salee person Rowland whether I can get my state inspection there? He told me they could give me the discount and I could get it easyer in Philadelphia, instead I could go to Philly location and get it free, like I did it before. Rowland called me 3 times and start giving me some excuses, like he can't make it work from New Jersey, and Tina didn't even answer my message, but in the beginning she was texting and calling me almost every day to get me in the showroom. I would never go Hessert Chevrolet of Cherry Hill again, because they can't keep their promises to thrle customers and only want to get you into the show room, so you buy the car, and then refuse to assist you. It's not about money, it's about service and promises. 0 Stars....

They keep it clean and professional They know what they - eugene

They keep it clean and professional They know what they doing John Keane is very polite and professional, he knows what he need to do and explain everything along the way

Best place to get your car fixed. - @

Best place to get your car fixed. I bring it in to drop it off. Next I get a call it done. The price was just what we talked about. Great prices. I would recommend them to anyone. I would give them a 10 out of 10.

Exceptional service from start to finish. - meredithstark

Exceptional service from start to finish. BMW of Bloomfield delivers one of the best service experiences I’ve ever had at any dealership. From the moment you arrive, you're greeted by a team member who walks you inside and connects you with a representative—immediately setting a high standard for customer care. The entire facility is spotless, and the level of professionalism carries through every step. I especially appreciated receiving a personalized video update showing my own vehicle and detailing the work being done—an excellent touch that really builds confidence and transparency. The service advisor was outstanding: thorough, clear, and respectful. He took the time to answer all my questions, clearly outlined my options, and never pressured me into services I didn’t need. He even went out of his way to return a call on his day off—something you rarely see these days. I was given a ride home after dropping off my car, and they arranged a pickup the next day. My car was ready on time, freshly washed, and the experience from start to finish felt smooth and thoughtful. Even the waiting room is impressive, with a large window where you can view the entire service floor. And the follow-up? A real human being called the next day just to make sure everything had gone well. That kind of attention to detail says everything. I can’t recommend BMW of Bloomfield highly enough. They’ve truly raised the bar.

Just picked up my 8th Audi from Audi of Princeton. - n1128q

Just picked up my 8th Audi from Audi of Princeton. Frankly, I can't imagine working with another Audi dealership. Dave Rojas (the salesperson), Larry Colleton (the sales manager) and the rest of the organization have figured out how to do it right - treat the customer with respect, demonstrate pricing transparency, and show a genuine interest in the customer's needs and desires. While I may have saved a couple of bucks going somewhere else (although I doubt it as the deal they presented was very reasonable), the overall experience of working with Audi Princeton is what keeps me coming back. Loyalty to the customer needs to be appreciated and Audi Princeton has certainly shown their appreciation to me. I have referred others to them over the years. Now, to devote the next few days of my time to figuring out all of the "bells and whistles" of my new Q6 e-tron!

Bad Follow up. - Msright

Bad Follow up. Bait and switch advertising. Misleading sales tactics. You won't walk away with a car

I had a very disappointing experience with Maxon Hyundai - Karole

I had a very disappointing experience with Maxon Hyundai regarding both my Certified Pre-Owned (CPO) vehicle and the financing process. The car had serious brake issues with 18,000 miles—suggesting it didn’t truly undergo the promised 150-point inspection. The dealership resurfaced the warped rotors instead of replacing them, which is unacceptable for a CPO vehicle. I also received only one key and had to go through a frustrating process to get the second, with poor communication throughout. Financing was another issue—what was agreed upon (5.99% for 60 months with $4,000 down) was not what appeared in the final paperwork, and I regret trusting the dealership to honor our agreement. On top of that, I was given misleading info about needing to wait three months for a payoff letter, which turned out to be false. I can’t help but feel this advice was financially motivated, not in my best interest. Overall, I question the integrity of this dealership and would not recommend buying a CPO vehicle or financing through them. Still waiting for a resolution and it has been over a month since my purchase. My temp plates expired and still have not received registration.

Worst customer service / dealer experience I have ever - L Narozniak

Worst customer service / dealer experience I have ever had in owning 8 Volvos - avoid them at all costs - THEY WILL LIE TO YOU AND PRICE GOUGE. I made an appointment for programming a new key fob for my daughter's 2008 S40. My daughter and I checked in, were told the cost would be $600+, and were told it would take an hour to program the new key. After waiting 1 hour 45 minutes, my daughter asked why it was taking so long. The service employee stated "we are having a small issue with programming the new key". He sent the service manager over who reiterated that excuse. His explanations did not make sense and he kept saying the programming was taking longer than expected. When I kept asking what the problem was and how much longer it would take I was told "I have something to tell you and I don't think you are going to be very happy". He told me the new key fob they ordered HAD NOT BEEN DELIVERED AND THEY HAD NO NEW KEY FOB ON SITE. They knew this when they checked us in, told us it would cost $600+, would take an hour to program the new key, and "please have a seat in the waiting area". LIES, LIES, LIES. If my daughter had not asked about the delay, they were NOT GOING TO TELL US - THEY LEFT US SITTING WAITING FOR 2 HOURS FOR A KEY THEY DIDN'T HAVE. The service staff we spoke to all knew the key wasn't there, but chose not to tell us. We immediately left. If they will lie about not having a part on site when they check you in, what else will they lie about when performing maintenance on a vehicle? THEY ARE UNTRUSTWORTHY!!! We then took our car to Kundert Volvo in Hasbrouck Heights, NJ who had the key in stock, took an hour to program it as promised, and cost $100 less than Edison Volvo.

Elisa was super nice and the place offer the best prices - Jhugoruiz

Elisa was super nice and the place offer the best prices for the cars they sell.

Angel provided exceptional service in helping me find the - Anne Bradshaw

Angel provided exceptional service in helping me find the vehicle I was looking for. I was in no rush to buy, but he still kept a lookout for the make and model I was looking for and brought it to my attention when he found just the right car. I would highly suggest working with Angel. He is the best in the business.

Helpful, sweet and knowledgeable. - hank5263

Helpful, sweet and knowledgeable. I felt important and respected. I will definitely be back soon to check out the newer models.

Everyone was kind and helpful. - Wjherring1

Everyone was kind and helpful. Thanks to Mic for going above and beyond in helping me get my truck.

Friendly and patient, made the process easy and hassle - breeheckg

Friendly and patient, made the process easy and hassle free, they were accomodating and offered us a drink while we waited.

Excellent service much appreciated always courteous! - missinyou39

Excellent service much appreciated always courteous! and timely. Would recommend others to go to Atlantic Volkswagen!

Nice customer service, Thank you for nice service. - Donaldk

Nice customer service, Thank you for nice service. You are best. I appreciate your service. Thank you

Great service. - Jan jan

Great service. Fast & Easy. We purchased a 23 Nissan Altima. Great service records. Thank you Greg!

I just purchased yesterday, my now 2023 Jeep Wrangler. - No Screen Name

I just purchased yesterday, my now 2023 Jeep Wrangler. Tim M., is the go to guy there. He bends over backwards for his clients when you walk in the door without crowding you. His demeanor and poise is comforting. Their showroom and bathroom is impeccably clean for those of you that it matters too. Two thumbs up to Auto Club of Edison...Jim C. Jersey City, NJ

The easiest car purchase ever! - Nblazon421

The easiest car purchase ever! Everyone at the dealership was super helpful, welcoming, knowledgeable, and professional. They answered all my questions with patience, explained every step of the process in detail, and made sure I was comfortable with everything before signing. I never felt pressured or rushed. The team went above and beyond to make sure everything was perfect!