150 Ohio Ford Dealers

Even though there were some issues they kept me informed - Dave.vanliere

Even though there were some issues they kept me informed and were very courteous. They were professional and I would definitely recommend to others.

Dealt with Glenn in sales and he worked hard for get me a - pbrowning1969

Dealt with Glenn in sales and he worked hard for get me a deal. Even though I didn’t buy I would recommend them.

Truly excellent mechanical work and customer service. - Mazdagirl

Truly excellent mechanical work and customer service. Bottom line they got my car running again, and were honest and reasonably priced. This repair shop is a good combination of corporate (they have the software for larger repairs, and a driver to pick up customers), and local family courtesy.

Showed up on the lot to browse. - Treeder2188

Showed up on the lot to browse. Travis greeted me promptly and was very professional. Came back the next day to buy a truck through Travis. He made the process quick and easy and very straight forward. Great experience, dealer and salesman. 10/10

This was my first time owning an Escape and I had a - wm90usfLT

This was my first time owning an Escape and I had a number of questions. The sales rep, Aaron, was extremely patient with me and took the time to explore all of my questions with answers that showed his knowledge of Ford's newest technology.

Hello, I wanted to pass on appreciation for Nick in the - Lisa H

Hello, I wanted to pass on appreciation for Nick in the Parts department because of the extra time and effort he gave to assist me. My driver side mirror was damaged at Mike’s Car Wash on Monday afternoon as I was planning to drive to Maryland for the holiday weekend, during rainy weather. An inconvenience that I just didn’t have time for. Nick researched the part, quickly got it ordered/delivered and even took time to install the part in the parking lot by Wednesday. That’s not something that happens often these days. I was able to regroup and refocus on the reason for the road-trip. I would really like to know how I can acknowledge him to your upper level leadership. Something about people like Nick in the service industry is really rare. I pray divine reciprocity in his life, and he should really be recognized for what he probably believes is just ‘doing his job’. However, he’s going above and beyond and that’s very valuable.

Chad gave me exceptional service he found me a car I - tinahenges16

Chad gave me exceptional service he found me a car I love. This is my second purchase from this dealership. I would recommend.

We appreciate your service , always knowledgeable and - Robert

We appreciate your service , always knowledgeable and thorough on your service. Always there for us

NEW OWNER SAME FACES. - bill baker

NEW OWNER SAME FACES.COCHRAN MAY BE GOOD BUT SAME PEOPLE FROM FRED MARTIN FORD

Sierra Dieble is an amazing service manager. - teiastein

Sierra Dieble is an amazing service manager. And the videos from the service techs are extremely helpful to understanding recommendations.

Max Katila was a great salesman. - L Colling

Max Katila was a great salesman. We were able to negotiate a price via text on a vehicle they had on their lot and our trade in. I compared the price they were offering with another dealership, and their price was very comparable and fair. I would definitely go there again if I'm in the market for a vehicle they have.

Matt was outstanding! - cindykay85

Matt was outstanding! Straightforward. Gave us an out-the-door price and stuck too it without pressure to add the other layers that most do. Lived out of state so it was a commitment to drive 6 hours, hoping it would work. Happy with the truck and thank you Matt for your professionalism!

I had come to an agreed out-the-door price with Matt - BSusemichel

I had come to an agreed out-the-door price with Matt prior to visiting Raabe. When I arrived, he had the vehicle ready for a test drive. Throughout the process, he was very helpful and answered several questions I had before moving forward with purchase. He honored our agreed price and at no point did I feel like I was being upsold on any unnecessary services. I appreciate his and Raabe's honesty and commitment to getting me in and out of the dealership in a timeline manner. I got the sense that this business is trusted in the local area and I would recommend them to anyone looking to purchase a vehicle.

We purchased a new Ford Edge 2024 with a trade in. - scottborsick

We purchased a new Ford Edge 2024 with a trade in. There was no hard sell and we were happy with the full trade in value of our vehicles. Jason, Rob, and Bob, and the rest of the sales staff are very honest and forthright. This is our second vehicle purchase from this dealership. The service division is also very professional as well. All our vehicles have been serviced by this serviced by them as well.

Drake was outstanding. - Jinju624wes

Drake was outstanding. He was very knowledgeable. Everything went very smoothly. Would deal with him anytime.

The dealership communicated well and was able to fix my - Gabby

The dealership communicated well and was able to fix my car quickly. I appreciated their efficiency and clear updates throughout the process.

They were very easy to deal with. - Pesw1954

They were very easy to deal with. They explained everything to me. They called to tell me I needed another part before fixing it. The work was done 3 days before I could pay and they were understanding.

STAY FAR AWAY! - Mike G

STAY FAR AWAY!!! The only thing worse then their sales staff, is the service department!!! They will be nice when you are buying from them, but if you have a problem, forget it!! Their service department continually missed diagnosed, an engine coolant intrusion into the cylinders for about 6 to 8 months, which is a common problem on Ecoboost engines. WAKE UP LIBERTY!! They are only interested in selling you a car, NOTHING ELSE!! I'm sure they would have been perfectly fine misleading me, until my warranty was up, and I would have to pay out of pocket. The salesman I bought the car from was only interested in selling me something else, and didn't care about the 40k problem he already sold me. I'm so glad I decided to go somewhere else. DEFINITELY WILL NOT RETURN TO LIBERTY!!

Aaron and Sarah was a pleasant person to work with, and - kelkelwest

Aaron and Sarah was a pleasant person to work with, and his ability to get us what we wanted, we could not be happier. My husband wanted a red truck and after searching the internet, he landed on Mark Porter. It took some time to see the truck, but after seeing it and test driving it, he knew he wanted it, and they made it happen.

I had a Ford Ecosport and it has a recall and I’ve been - calliea07

I had a Ford Ecosport and it has a recall and I’ve been without a car for about 3 months. Antonio was such a big help getting me into a new 2023 Escape. I wasn’t expecting to get a newer car just wanted to see what my options were. Antonio was patient and I thank him for that.

Corey & Keith worked to find me the truck I was looking - ellenjerryrobins

Corey & Keith worked to find me the truck I was looking for. They have always been kind, courteous & professional in their dealings with me. They treated me fairly on my trade in & have reached out to check & see how I’m doing. They were very helpful with setting the things I didn’t know how to set (like pairing the phone). Dutro has great team members!

Took my truck in for an oil change and tire rotation and - richardlong0480

Took my truck in for an oil change and tire rotation and they found out that I needed a battery as well. But everyone was nice and courteous and was done in a very professional manner.

Chris “Bubba” Andrade was our salesman @ Ken Ganley Ford - Richard Boyce

Chris “Bubba” Andrade was our salesman @ Ken Ganley Ford West. He was attentive, asked all the right questions, and was the best salesman we could have asked for. Now, we look forward to the excellent-rated service department for future needs on our brand new 04’ Maverick. Great people to work with all the way. Thanks, Richard Boyce

Everyone at White's Ford went above and beyond the call - blhagler

Everyone at White's Ford went above and beyond the call of duty in the pruchase of our new Ford Bronco.

My husband Dan and I cannot praise Sharpnack Ford enough! - Dan & Julie Sickles

My husband Dan and I cannot praise Sharpnack Ford enough! From start to finish we had the best customer service, no pressure, respect, and a friendly group of people through the entire process! Denise helped us come home in the perfect Escape with everything we were looking for in a vehicle. Sharpnack def has gained life long customers here! If in the market, definitely choose Sharpnack Ford Inc Willard.

We used Terry Hendricks Ford because they were close to - Scott.r.bonser

We used Terry Hendricks Ford because they were close to our home and we like a great relationship close bye to for any issues. We were dissatisfied with the no family experience. The other vehicles we purchased seemed to have a dealership that wanted our future participation. Terry Hendricks only wanted a sale. In fact they knew very little about the vehicle we bought and provided inaccurate information. Shame on US for using Terry Hendricks. Look at their comment history! It only shows a few last sales. I will never use Terry Hendricks Ford in the future or recommend them.

Excellent! - Fourleafclover32

Excellent! Brent and Andrea made our dreams of owning a new Bronco come true! We love our Bronco! Brent was kind and patient. Andrea helped seal the deal! Thank you both!!!

Sales person (Brendon) was very helpful and answered all - vcw8050

Sales person (Brendon) was very helpful and answered all our questions. I would recommend him and the dealership to anyone else.

Today my elderly mother took her 2020 Ford Escape in for - chris64brmc

Today my elderly mother took her 2020 Ford Escape in for factory service. She was treated poorly by one of two service personnel and he was very inattentive to her needs or concerns with the vehicle. After a short time period, she was advised her vehicle service was completed but found no reason for the service display wrench icon, speculating that her oil simply needed changed. This vehicle was purchased new from Waikem Ford & has less than 17,000 miles. She was charged $90 for an oil change & tire rotation. The service rep also failed to deduct a $10 service coupon she presented prior to the vehicle being serviced, promising to make it up to her "next time." After speaking with her today, I can assure the Diehl management team both in Massillon & Butler PA she nor any other member of our family will patronize any of your dealerships again for service or sales. We have long supported the Waikem family of dealerships having lived in the Massillon area for over 55 years. My wife & I personally have purchased over 12 new & used cars from Waikem over the decades but no longer. Perhaps Corinna Diehl needs more stringent oversight of the Massillon operations to ensure the total lack of concern to customers is remedied but any corrective action will be too late for us.