the drive from Mentor was well worth it. Good service! - Susan Clary
Don Xu was very professional and helpful. Listened to my concerns and even offered shuttle service if needed (which I didn't). Very good experience
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Good Experience - Mike
Very nice facility. Everyone was kind. Tim Flanagan was easy to work with and attentive to everything I needed. I could tell that Tim appreciated and wanted my business which is nice because I've been some places that could care less if you shop there.
Top Notch - Larry I
This was not my first trip to Klaben Crown Ford and definitely will not be my last. Friendly atmosphere and most importantly, professional. Mr.Klaben is there in the front and he is surrounded by a courteous staff.
Fast and Friendly - Ford Tough
"Q" was very easy to work with on our purchase. He worked hard to meet our needs without any pressure to close the "DEAL". Thanks Q!
You should give them a chance - Csindeldecker
Best car experience, so I bought 2.
Mike Kidwell is who you need to see! No pressure just absolute great person. Enjoyed complete experience with salesman, management and finance.
Great experience - 2017 Escape
I just want to say thanks to Curt Putnam, Nikki Conley and Fred Martin Ford for the extra time and effort they put in for us to get the 2017 Ford Escape. This is the 3rd vehicle I have bought there and have no reason to go any where else. Thanks again!
Detailed - BonnieACMC
On the 26th of December I had my 2014 Equinox LXT detailed at Ganley and I could not be any happier. The service was outstanding, and Jeff most most helpful in explaining all each and every step in the process. When my car was done, exactly in the time Jeff told us it would be, and it looked as it did when I drove it off the shown room floor. And to top it off, it was a bright, sunny and clear day.
I intend to make this a regular thing at least once and maybe twice a year, a great investment when you plan on keeping and caring for your car.
Quick and easy - biteme72
Bob Gillingham has a great staff who works with you and gets you what you want! Joe listen to what I needed and wanted in a car and made it happen. I love my car and happy with where I went to find my car!
Great Experience - Shach84
If you are in the market for a new vehicle, I'd definitely recommend this dealership. Paul Knighten will take care of you. He's a straight shooter, and the overall environment is hospitable.
Sales Team - Rgreathouse63
After coming home from Alaska I was in the market for a special truck. Joe Henegar assisted me in delivering that special truck. The sales manager and staff was excellent. They processed my trade. And my experience was awesome. Thank You Joe.
Above and Beyond - Dionna W.
Mike Wilkins has been such a great help in finding what we were looking for! He went Above and Beyond to get us what we wanted! After months of searching for a specific vehicle he helped us locate and deliver what we were asking for at a price that was affordable! Couldn't have had a better experience! He has not only produced what we wanted, but he and Walt personally helped to ensure everything is perfect about it! Would recommend him and Walt Sweeney Ford to anyone who asked!
Fine and fast. The work. Was fine but this survey is a... - Lizreed1
Fine and fast. The work. Was fine but this survey is a real pain to fill out. Has to be at least 25 words? Don't understand .
DJ Yates took very good care of my wife and I. - Edge guy
My experience at Germain Ford was awsome. I highly recommend this dealer to anyone , that is looking to buy a vehicle. Price, selection and service are outstanding.
Exceptional and Caring Service for my elderly parents - nadolny.dave
Exceptional service and care for my elderly parents. I live in Texas, and I was concerned about working via long distance transitioning into a new lease. Kistler Ford and their staff provided diligent communication via phone and email. The new lease process was seamless from my mom's selection through finance. Well done and thank you!
I was happy - Brian
Mike at Spitzer treated us with respect, he had knowledge about the vehicle. The overall experience was favorable. I would recommend Mike and Spitzer to my friends.
Excellent service from a very accommodating salesman - mreed521
I wanted to get a bigger truck, than I currently own, also wanted to buy a ford because I have owned most of the other makes, my buddy had just bought one and said he got a good deal. Was a little hesitant about going to Germain because I had had a less than pleasant experience with Germaine Lexus a few years ago.
My interest was answered by email from a Chris Andreas, I stopped in to talk to him and I am so glad I did, from the start he said he wanted my experience to be pleasurable and uneventful, and believe me he delivered, didn't have the color I wanted in stock so he didn't hesitate in getting it from another dealership, Chris made
My experience outstanding, I love the truck it's a 2016 Ford XLT. Rick Germaine you should feel very proud and fortunate to have a salesman of Chris's caliber representing your company!
Professional and enjoyable to work with - Rx450
This is my third new vehicle I have purchased from Castrucci and I live in the Columbus area. They treat us better, beat the pricing around my area and make it easy to complete the transaction with no games or hassles.
New F150 - Rbruss
Shopped many other dealerships. Came back to Troy Ford because they were the most willing to help us. Sales man (Devron Aviall) did everything possible to help us feel comfortable and never any pressure. We were able to fully compare the differences in new vs pre owned. The sale went very smooth and they did everything possible to get us the best deal and everything we wanted in the truck and were willing to work with our schedule to make it smooth. We will definitely be back to Troy Ford for our next purchase. Thanks !!!
New Car - Rob123
John sold my wife on a Ford. A car to boot. She's was all Chevy SUV. Wife was just stopping in the check on a used GMC SUV. John met us. Very friendly answered wife's questions an stated he had a car in the showroom she might like. I said Goodluck on that. She not only fell in love with it she wanted to test drive the 2016 Fusion an fell in love. She was hooked. Thank You to John. My search was over an the wife was happy an in a safe New car for her an my daughter an other family members. My hat is off to John Minniti.
New truck purchase - TruckloverPat
Adam received the excellent rating because he was very personable and helpful. He made the car buying experience easy! We would definitely buy another car/truck from him in the future.
Purchase of several vehicles. - m0829
I have been to Buckeye Ford to buy several cars. When I go they are always quick, friendly, and helpful. I don't see me changing dealerships anytime soon. Todd is very knowledgeable and Travis made the finance part as easy as can be.
Great experience - ejmeyer9
I had the pleasure of working with Jim McDuffie when purchasing a 2014 Ford Edge. Start to finish Jim was absolutely wonderful to work with. He listened to what I was looking for in a vehicle, found me great options, and help set up the buying process to be as quick and simple as possible so I could get in and out after work. I cannot say enough great things about Jim and Krieger. Thank you!
I just bought ANOTHER car from Todd - garagedoors7248165177
I traded in my Envoy for a Fusion last month. Love the car! I was not the easiest to get approved but they not only stayed within my budget, but called me back a couple days later because they found me a lower payment! Ask for Todd, he'll make sure you're taken care of.
Positive Experience on Used Accord - gravelyman
Found the exact high-mileage, stick-shift Accord that I had been looking for on an internet ad. Went to Classic (50-mile drive) just to appraise the car. I wanted to go home and discuss with my wife but they pushed me to "take it home today". They asked me to just make any ridiculous offer I could live with. They accepted my low-ball offer that I expected to be refused. I wrote a check and drove the car home. Absolutely no regrets. Good folks to deal with. Going back with friend tomorrow to look at a car for him.
fair trade - gtnwoh
dealership offered me what I thought was a fair price for my trade-in vehicle and had a good price for the vehicle I was buying. sales and financial personnel were very courteous and professional.
Great car buying exprience! - Cal6129400
Our car buying experience was fantastic. Our dales rep was very accommodating and a finance manager work out a great deal for us. We're extremely happy and pleased with the service we received I recommend this location anyone.
Red Carpet Treatment - Funnyface1
I would like to commend my salesman Marc Monroe , for being helpful and friendly. He also
followed up with several phone calls which was impressive.
Mark is the man. - electricspice
I dearly love my ford escape, I have a unique color I wanted and the price was unbeatable!!!! Very friendly atmosphere and stayed open so I could run to the bank and straighten out a booboo I made on my check. Id send everyone tbere. I get alot of compliments on my new ride...
AMAZING Customer Service ☆☆☆☆☆☆☆☆☆☆ - Kimberly Potter
Carroll Halliday Service Dept ALWAYS goes above and beyond what is expected EVERY time I've taken my Lincoln in for anything! They are friendly, courteous, honest and timely. Diane is amazing to work with and has a "whatever it takes" attitude.
Awsome - Cettina
Lease my second Ford Escape I could not be any happier.
Everyone is so helpful and great
You want to lease or buy a car, there is no one better than Classic Ford dealer in Mentor
Financial Services Manager
Klaben Ford Lincoln
Klaben Ford Lincoln of Warren
Financial Services Advisor