Exemplory - Shana
Always best dealership. Danny Sawyer has assisted for years. Took alot of time to make sure that I liked and had what I wanted. Can contact with any questions and he is happy to help.
Terry Howard is the MAN! - rodneymay
Terry Howard is the best. Never have I been treated as fairly and friendly as I was when dealing with Terry. He never pushed but was always there to answer any questions and make sure that I was getting the vehicle that I wanted. I felt like I had know Terry all my life instead of just three weeks. Is you want a new or used vehicle you need to call Terry. Unbelievable professionalism with a smile. From moment one to sale he made sure I felt like I was important as a person not just another person looking to buy a vehicle. Would never go any place else for sales or service.
Thanks Terry for the person you are.
Susie and Rodney May
Brant - cplucky13
Bought my fourth car from Brant and he is always fair and honest. Wouldn't want to deal with anyone else. I will definitely go back to him in the future.
Detail - Farmgorl
My car looks brand-new. They did a great job, even had a free loaner car. It was very fast and efficient. I would highly recommend the detail center at Ganley Ford to anyone.
Very professional people. - Brian Renz
Jeff was amazing.we came fir a used suv 8 years old, and left in a brand new escape fir same payments..very professional and knowledge of vehicle was excellent..we will do business with jeff. And Fred Martin ford again.
Amazing experience - Amyt1029
More than pleased with my buying experience at Klaben Ford in Warren Ohio. Everyone is very friendly and knowledgable. Requested info online and the next day was contacted I would recommend Klaben Ford to anyone looking for a new vehicle!!
It's really is different there - MattinFairview
You hear the ads about family, experience, blah blah blah.... and think "yea right" every car place is the same, but seriously this place is awesome. It just feels so laid back and low pressure. Bob Gillingham actually came the waiting area and offered to take me and a couple other people to lunch, but they had my car done so fast I had to decline. I will go back again and would recommend them to anyone.
Excellent Buying Experience - Bret Workman
Very pleasant experience with my sales person (Paul Knighten). He was extremely knowledgeable of the car and provided me any and all the information I needed without me asking. The dealer provided a fair price for my trade-in as well.
Highly Recommended! - FordFan
Kistler Ford has a terrific, knowledgeable and dedicated sales team that really impressed me. I was very specific about what options and features I wanted for my next new vehicle, but no cars in their inventory had what I was looking for. Exceeding my expectations, the staff helped me create a special order that included everything I wanted my new vehicle to have. This was the perfect car buying experience! Definitely consider Kistler Ford for your next new vehicle!
Wonderful Customer Service - AHAAG
Phil was my salesman. Excellent knowledge of the F-150. He was very patient, answering all questions I had. The finance team helped with unexpected problems with my trade in, you can tell they really care. Melissa was awesome as well, she handles the lease process with my wife a few months ago and still remembered us. After helping us get the payment we wanted, she even hugged us when we left. They really makes you feel like family. I'll be purchasing all future vehicles from them!
We were in a hurry towards the end of the process to get my wife to work, they did everything they could to expedite the process. They even offered to give her a ride if we stayed too late!
Top Reviewed Specialists At This Dealership
Easy to deal with - ashley1799
We purchased our new Ford from Tony Henegar. What a great buying experience! Answered all our questions and was more than happy to take the time and explain all of our options. When we made our choice Tony handed us off to Richard Underwood who was able to secure us a great deal. They offered free oil changes for life and told us to stop by anytime and they would wash our new car. Over all I highly recommend the staff at Cronin Ford.
Great Car Buying Experience - Ed
Everyone has had at least one run in with a crummy car dealership. They ruin it for the rest and make us dread what should be a fun experience of getting a great new car to enjoy. But if you are looking for a new Ford, Walt Sweeney is a great place to start (and finish).
After getting a price from TrueCar, I was quickly connected with Jacob. Jacob was flexible with his time, attentive, and easy to speak with. Some salespeople can make you feel cornered. They are trained not to take "no" for an answer; after all, this is their livelihood. But you don't get that sense of pressure in dealing with Jacob and the rest of the team here.
After agreeing to a price, we moved on to signing the stack of papers that goes into making any big purchase. Here again, Walt Sweeney's team made it easy on us. John carefully and thoroughly explained all of the numbers and fine print.
No surprises. No pressure. No strong-arming. No BS.
No kidding. Check them out.
Purchased a 2013 Ford F-150 FX4 out of state - JTrigg
Really pleased with the service of Cole Williams and the team at Car Sales Express (owned by Kings Ford). Purchasing a truck out of state gave me some trepidation but Cole, Kody Love and Ken Hafer worked hard to put my mind at ease and ensure that I was satisfied with the purchase.
Great Experience - Rock
We purchased an Expedition from Nick and he was great to work with. He was very patient with us and went out of his way to meet our needs. He located a vehicle that met our needs at a different dealership and had the vehicle to us the next business day. We would purchase another vehicle from him with no hesitation whatsoever.
Doug handled the finance part of our purchase. He was very helpful and patient with us also.
Nick and Doug represent Germain Ford very well. They made purchasing our Expedition a very pleasant and painless event.
Very satisfied customer - excited linda
We were very satisfied with are salesman Ed Horton. He listened to what we wanted and took the time to show us several different vehicles before we found the car for us. He was very professional and made us feel comfortable. Great experience, and we would definitely do business with him again and have already referred a friend. Thank you, Ed
Great Experience - ray
We were completely satisified with our buying experience. Our salesman Matt Smith was very friendly,very professional and did a great job answering our questions. Great Dealership we will recommend you guys to everyone. Thanks again Matt & Jay
Treated Fairly - Steve B
We met with Robin Skiff at Mike Castrucci and he worked my wife and I to provide us the vehicle that best met our needs. When it came time to negotiate price, we felt that Bobby understood the market competitiveness and sold us our Escape at a fair price. When we came in to pick up the vehicle Robin arranged to have us meet with the electronics person, so that we went through the new Sync 3 system and preset all our phones, music, Bluetooth, etc... and we were ready to go.
Great. Hassle-free. - Mike
Mike was superb to work with! You could tell he was 100% committed to customer service. My purchase was for a company truck; the dealership as a whole was patient and easy to work with.
thanks for help me get my dream car - johnnie guzman
exelent job to all personel from ganley west ford i have a great experience buying a car with them i willrecomend to all my friend ganley ford west
Excellent and friendly service! - Lisa73
We drove a little over 20 miles to have an issue taken care of, on one of our vehicles. We bought our new car there, in June,2015 and they took care of the recall, in this past week. We have a ford dealer, less than two miles from us, but didn't get the best service there. Columbiana Ford treated us great. We felt like they really care about their customers. They even took my car in, three hours before my given appointment, and had it done quickly! I will go back there, if I need a new car or certain issues taken care of! Awesome staff!
Excellent service - Happy customer
I recently had my car in to Krieger Ford. My advisor Bill Price was as knowledgeable and professional as anyone that I have ever dealt with. Keep up the good work Krieger!
Hassle Free Car Shopping - Sam84
My experience with Advantage Ford was stress free and positive. I knew what model and options I wanted and they helped me find the car that matched my needs. I appreciate their no pressure relaxed atmosphere. They didn't aggressively push all the "extras" , but let me know what was available if I wanted it (warranties, insurance, etc...). I would recommend Advantage Ford to family and friends looking for a new vehicle.
Good People To Buy From - Anthony
Tim Dauterman is my salesman have bought a few cars from him and he has always been very helpful. Also everyone else in the dealership has also been very helpful. So if your looking for a good place to buy a car the Al Spitzer Ford is the place. And be sure to see Tim when you go there. It's the only dealership that I do business with.
Mark is the man. - electricspice
I dearly love my ford escape, I have a unique color I wanted and the price was unbeatable!!!! Very friendly atmosphere and stayed open so I could run to the bank and straighten out a booboo I made on my check. Id send everyone tbere. I get alot of compliments on my new ride...
Positive Experience on Used Accord - gravelyman
Found the exact high-mileage, stick-shift Accord that I had been looking for on an internet ad. Went to Classic (50-mile drive) just to appraise the car. I wanted to go home and discuss with my wife but they pushed me to "take it home today". They asked me to just make any ridiculous offer I could live with. They accepted my low-ball offer that I expected to be refused. I wrote a check and drove the car home. Absolutely no regrets. Good folks to deal with. Going back with friend tomorrow to look at a car for him.
Our service was excellent!! - elvisjane
When we go to Donley Ford of Galion, we feel like we are visiting family! Salesman Andy Tilley and Service Department Supervisor Larry Arndt are great at what they do. They are both extremely helpful and both have a wonderful sense of humor! I feel that is important in a customer-salesperson relationship. When you can joke around with someone without causing hard feelings, it makes the transaction go that much smoother! We took our 2015 Mustang in for an oil change and while the service department was working on that, we looked at some trucks. We didn't find a truck, but left happy anyway!
Excellent Customer Service - landen125
This is the second car I have bought from Dan at Donley's and once again everything was done is a very professional and friendly manner. I couldn't be happier with my vehicle or the dealership. Thanks again Dan for another great experience!
Quick,easy and pleasant. - richpinky
This is the eighth time we have purchased a new vehicle at different dealerships. Donnell Ford of Boardman is the best. Joe was helpful and knowledgeable, and always looking for ways to make our experience better. Brittany was very helpful in explaining the controls of our new truck. Julie had all the paperwork ready to go in a very short time and her explanations were easy and clear .
I bought my car last Thursday from the used car lot and... - star5340
I bought my car last Thursday from the used car lot and Tod was very helpful with helping me find a car that fit my budget and got me into a great car for me and my family..The brakes needed serviced so before I left Thursday they made me a appointment for Today Monday Feb 17,2014..They fixed the brakes at no charge,was very friendly and shuttled me and my kids to the mall and came back to pick us up..This was a great customer service and I thought it was a great bonus since they washed my car when they were done..It needed it..lol.. Thanks for everything one pleased customer.
😄😄😄 - Jamie
Excellent customer service!! Would recommend to everyone.. Shawn and Colton were great guys to deal with. Greeted me as soon as I pulled in... Love my 2015 Ford Edge!!!! ??
Sales & Leasing Consultant
Klaben Ford Lincoln of Warren
Klaben Ford Lincoln