2016 Mustang - Sarick78
My salesman J.C. was excellent as always, patiently working through the day to find me the best deal for my new car. Great experience all around! I highly recommend seeing J.C. for your next purchase or lease!
Terry Howard is the MAN! - rodneymay
Terry Howard is the best. Never have I been treated as fairly and friendly as I was when dealing with Terry. He never pushed but was always there to answer any questions and make sure that I was getting the vehicle that I wanted. I felt like I had know Terry all my life instead of just three weeks. Is you want a new or used vehicle you need to call Terry. Unbelievable professionalism with a smile. From moment one to sale he made sure I felt like I was important as a person not just another person looking to buy a vehicle. Would never go any place else for sales or service.
Thanks Terry for the person you are.
Susie and Rodney May
A breath of fresh air! - Pamala66
I picked a ordinary day to travel all the car lots on Columbus Ave. I was just looking as I had a leased vehicle still in my hands. Jeremy was able to help me out with some information on an early return of my leased vehicle opening the doors for me to considering buying sooner. Little did he know that his calm cool way of just having a conversation with me, gave me many signs to purchase for him. I had just said a prayer before pulling into the lot as I was overwhelmed at the commitment and decision of it all. It was the smoothest and most comfortable experience I had ever had from the meeting of him and his staff to the text drive to the hand shake in the end. There was no pushy sales but rather a true concern that I was taken care of in all areas such as a bumper to bumper service warranty tweaked for my affordability. Most importantly I love the car that I chose!
Thank you Jeremy for sharing part of your story with me about your life. I wish you the best in years to come!
Excellent Detail Center! - Teknovet
I have had several vehicles detailed here, and they have done a superior job with each! Very thorough cleaning and friendly personel. We will definitely be back!
Great service - CMJELDRIDGE
We like the service at Klaben. Everyone are always very friendly and do what you need done to your car.
Glad to be a repeat customer. - Pepsiberger
I have known Marty for manny many years. I have purchased several vehicles from him. He has a great personality to perform his job. Great salesman.
Goes the the extra mile to assist his customers. Even stopped at my home to program my garage door opener.
Great new 2015 Ford Edge Platnium purchase experience. - chris
All of the people working at Bob Gillingham Ford on Brookpark have been very professional, courteous and knowledgeable.
Bob Gillingham the owner has been available to talk with and has been very helpful as well.
The purchase of my new Ford Edge Platinum in 2015 went perfectly and exceeded my expectations.
I just recently took my Ford Edge in to Bob Gillingham's service department on Brookpark Rd. for it's first oil change and lube, excellent job, they checked everything, no problems found and I was on my way quickly.
Awesome service - 2maxwell
If you are ever in need of used or new vehicle please go see Paul. I had the most awesome service and wasn't in there all day. I got the vehicle I want and in the price range that I was looking for. Everyone was exceptional and even around lunch time since I had my daughter with me gave her pizza and some wings. I have went to other dealerships before and have never had this type of service I didn't feel pressured or like I was getting ripped off. Please if you need a vehicle go see Paul because you won't be disappointed, he gets the job done and can tell he definitely love what he does. I can't say Thank you enough for my new suv.
Fusion purchase - Jayandtricia
I have bought several cars from RICART ford over the last couple of years. I couldn't find a car that I was totally satisfied with. I bought two of my cars from the same salesman, Jake Moore. He was knowledgeable and patient. He showed us the 2016 Fusion and explained all the rebates and features. I am 100% satisfied with our purchase and the great attitude and willingness to help us make the purchase. I would definitely recommend going to RICART and talking to Jake.
Top Reviewed Specialists At This Dealership
Great experience - Xsll33k
Very helpful and laid back. Didn't feel stressed or pressured at all. Received a great rate on the loan. Very happy with my purchase! Will definitely be back.
In love with my Kia - Kaytdanielle
Went in with little hopes to be able to finance a Kia Optima after my car was recently totaled out from a wreck. Mark Grome was outstanding. I told him what I wanted to pay, and he worked it out. I would definitely recommend Cronin Kia of Harrison to anyone interested in buying a AMAZING car with no hassle! I was in and out in less than two hours and got to drive home a gorgeous 2015 optima.
Great place to shop for a new car - mandagirls
Very likeable staff ,nice cars even for those who's credit is not so good. My sales person was the best I've had .
Fine and fast. The work. Was fine but this survey is a... - Lizreed1
Fine and fast. The work. Was fine but this survey is a real pain to fill out. Has to be at least 25 words? Don't understand .
Treated Fairly - Steve B
We met with Robin Skiff at Mike Castrucci and he worked my wife and I to provide us the vehicle that best met our needs. When it came time to negotiate price, we felt that Bobby understood the market competitiveness and sold us our Escape at a fair price. When we came in to pick up the vehicle Robin arranged to have us meet with the electronics person, so that we went through the new Sync 3 system and preset all our phones, music, Bluetooth, etc... and we were ready to go.
Ryan is a friendly, outgoing, trustworthy and all great... - Sredd788
Ryan is a friendly, outgoing, trustworthy and all great salesman to work with in buyin a car! He is very down to earth and helped me out Immensly! Not only is he a great dealer, but all all around great person as well! Very unselfish and gives his full knowledge about what he thinks is the best car for you! I love my car, thank you Ryan! Definitly coming back firmly next purchase!
Superb - fusion1
Ron the customer service rep went well beyond the norm in making sure my vehicle service at an acceptable level. The entire staff work together in ensuring my personal time on waiting for my car was affected at a minimum.
Thank you Ron and Germain Ford Staff!
Best car buying experience! - Mark
June 10 2016: George Smith and the other sales staff were terrific. Very good people! They gave me a really great price on a 2016 Expedition and were clearly up front and honest during the entire process -- which was remarkably quick and enjoyable. They did not waste a minute of my time.
Great. Hassle-free. - Mike
Mike was superb to work with! You could tell he was 100% committed to customer service. My purchase was for a company truck; the dealership as a whole was patient and easy to work with.
Easy buying experience. - P.j.cald
John is the best salesman they have, met every concern and need. Quick and painless experience. He went out of his way to make the deal work, couldn't be happier with my Fiesta ST. Thanks guys!
Excellent and friendly service! - Lisa73
We drove a little over 20 miles to have an issue taken care of, on one of our vehicles. We bought our new car there, in June,2015 and they took care of the recall, in this past week. We have a ford dealer, less than two miles from us, but didn't get the best service there. Columbiana Ford treated us great. We felt like they really care about their customers. They even took my car in, three hours before my given appointment, and had it done quickly! I will go back there, if I need a new car or certain issues taken care of! Awesome staff!
Excellent service - Happy customer
I recently had my car in to Krieger Ford. My advisor Bill Price was as knowledgeable and professional as anyone that I have ever dealt with. Keep up the good work Krieger!
Hassle Free Car Shopping - Sam84
My experience with Advantage Ford was stress free and positive. I knew what model and options I wanted and they helped me find the car that matched my needs. I appreciate their no pressure relaxed atmosphere. They didn't aggressively push all the "extras" , but let me know what was available if I wanted it (warranties, insurance, etc...). I would recommend Advantage Ford to family and friends looking for a new vehicle.
Good People To Buy From - Anthony
Tim Dauterman is my salesman have bought a few cars from him and he has always been very helpful. Also everyone else in the dealership has also been very helpful. So if your looking for a good place to buy a car the Al Spitzer Ford is the place. And be sure to see Tim when you go there. It's the only dealership that I do business with.
Mark is the man. - electricspice
I dearly love my ford escape, I have a unique color I wanted and the price was unbeatable!!!! Very friendly atmosphere and stayed open so I could run to the bank and straighten out a booboo I made on my check. Id send everyone tbere. I get alot of compliments on my new ride...
Positive Experience on Used Accord - gravelyman
Found the exact high-mileage, stick-shift Accord that I had been looking for on an internet ad. Went to Classic (50-mile drive) just to appraise the car. I wanted to go home and discuss with my wife but they pushed me to "take it home today". They asked me to just make any ridiculous offer I could live with. They accepted my low-ball offer that I expected to be refused. I wrote a check and drove the car home. Absolutely no regrets. Good folks to deal with. Going back with friend tomorrow to look at a car for him.
Our service was excellent!! - elvisjane
When we go to Donley Ford of Galion, we feel like we are visiting family! Salesman Andy Tilley and Service Department Supervisor Larry Arndt are great at what they do. They are both extremely helpful and both have a wonderful sense of humor! I feel that is important in a customer-salesperson relationship. When you can joke around with someone without causing hard feelings, it makes the transaction go that much smoother! We took our 2015 Mustang in for an oil change and while the service department was working on that, we looked at some trucks. We didn't find a truck, but left happy anyway!
Quick,easy and pleasant. - richpinky
This is the eighth time we have purchased a new vehicle at different dealerships. Donnell Ford of Boardman is the best. Joe was helpful and knowledgeable, and always looking for ways to make our experience better. Brittany was very helpful in explaining the controls of our new truck. Julie had all the paperwork ready to go in a very short time and her explanations were easy and clear .
I bought my car last Thursday from the used car lot and... - star5340
I bought my car last Thursday from the used car lot and Tod was very helpful with helping me find a car that fit my budget and got me into a great car for me and my family..The brakes needed serviced so before I left Thursday they made me a appointment for Today Monday Feb 17,2014..They fixed the brakes at no charge,was very friendly and shuttled me and my kids to the mall and came back to pick us up..This was a great customer service and I thought it was a great bonus since they washed my car when they were done..It needed it..lol.. Thanks for everything one pleased customer.
😄😄😄 - Jamie
Excellent customer service!! Would recommend to everyone.. Shawn and Colton were great guys to deal with. Greeted me as soon as I pulled in... Love my 2015 Ford Edge!!!! ??
Easy peasy! - Beeks
mathews ford made the deal easy and unpressured. Don Grimmer, John Byington and Scott had everything in order and the process was easy and straight forward. Thanks again gentleman. Like the truck
Financial Services Advisor
Klaben Ford Lincoln of Warren
Sales & Leasing Consultant
Klaben Ford Lincoln