Purchase of Ford Focus - sue123
My husband and I had a stress free experience buying our Ford Focus and would come back to Klaben again. The day at the service department was also a stress free visit.
Terry Howard is the MAN! - rodneymay
Terry Howard is the best. Never have I been treated as fairly and friendly as I was when dealing with Terry. He never pushed but was always there to answer any questions and make sure that I was getting the vehicle that I wanted. I felt like I had know Terry all my life instead of just three weeks. Is you want a new or used vehicle you need to call Terry. Unbelievable professionalism with a smile. From moment one to sale he made sure I felt like I was important as a person not just another person looking to buy a vehicle. Would never go any place else for sales or service.
Thanks Terry for the person you are.
Susie and Rodney May
Awesome, Awesome, Awesome - Dutch3r
Can't say enough about my sales rep Aaron & Finace rep Zach and service department John . They have made our several purchases flawless! They ALWAYS go out of their way to make the deal seamless!
Lebanon Ford ROCKS!
Amazing Detail Center - Lmattle
The team at Ganley's Detail Center did an amazing job detailing my Traverse! They even picked my SUV up from my workplace and returned it before the end of the day. They took their time to clean, shampoo carpeted and rugs and vacuum. They even washed and waxed it. It looked so great. Having 2 kids my car gets trashed and when they brought it back it was brand new again!!
Buick Regal Unbelievable Deal! - Cimone10
First I want to say thank you to Jenna V she's amazing! The service at Fred Martin Ford is outstanding everyone was friendly & treated me like family . Jenna went above and beyond to make sure I had everything I wanted. She made sure that I was comfortable & satisfied with my purchase . I still can't believe it I'm speechless even my kids were surprised when I got home. I also want to thank Todd as well he was patient with me & friendly. He explained every detail very carefully. Thank You Fred Martin Ford You guys are the best.
Each time is better than the last - Carmia A Nettles
I've only bought 2 cars from Mike so far but I can't see me buying from anyone else now. Each time you go in he works with you until you have the best deal for you. This time I went in for a used car and left with a new one. I can't say enough he makes it work with what you can afford. You just need to tell him. Great Car, Great Deal, Great Price, Great Salesman.
Excellent Service - Bob
Luis was great. Everything handled in a very professional way. The work to be done, cost and expected time to completion was discussed and was on the money.
Highly Recommended! - FordFan
Kistler Ford has a terrific, knowledgeable and dedicated sales team that really impressed me. I was very specific about what options and features I wanted for my next new vehicle, but no cars in their inventory had what I was looking for. Exceeding my expectations, the staff helped me create a special order that included everything I wanted my new vehicle to have. This was the perfect car buying experience! Definitely consider Kistler Ford for your next new vehicle!
The Best - Kim Meyers
There is only one word to describe Andre Singleton. AWESOME!!!
Thank you Andre for all your help. I will recommend you to everyone I know.
Love my new van! - Rachel Ballard
I had excellent service and I am loving my mini van - I would recommend Cronin Ford for anyone looking for a no hassle experience with friendly service. Tony was a pleasure to work with - he got us what we wanted without the hassle we experienced at other dealers.
Above and Beyond! - EmilyAnn
Uncle Bob was my salesman and did a wonderful job of walking me thru each step and making me feel comfortable with my new purchase! He was very patient with me and answered all of my questions and concerns. Once in the car, he also walked me thru every feature before I drove off. Thank you for the great service, Walt Sweeney and Uncle Bob!
LOVE MY CAR - cathdeha4
I had the same vehicle for 19 years. I felt like I stepped out of 1995 into 2016...its still amazing! How vehicles have evolved...So glad I got to have this experience
Wonderful Salesman - Teresa5781
Tanner Hysell was the sales man that assisted us with the purchase of our Lincoln MKZ. He was very friendly, knowledgeable and efficient. The financing process was quick and efficient also. Overall the purchasing process was effortless.
Top Reviewed Specialists At This Dealership
First dealership purchase - EBruce
I had been looking for a SUV for over a year because I was sick of riding in a car, so close to the ground. I also wanted something with 4 doors because the 2 door vehicles were getting harder to use when I had more than 1 passenger. I found Troy Ford while looking at autotrader.com. I emailed about a car and within an hour had a response back. The online team was amazing and were able to answer every question that I had. Once I had my test drives scheduled I went there an the whole experience at the dealership was simple. I got a great deal on the vehicle that I wanted and they took care of switching the tags, updating my insurance with the correct vehicle, and making sure I had no further questions. I would recommend this dealership to everyone!
Great Experience - Rock
We purchased an Expedition from Nick and he was great to work with. He was very patient with us and went out of his way to meet our needs. He located a vehicle that met our needs at a different dealership and had the vehicle to us the next business day. We would purchase another vehicle from him with no hesitation whatsoever.
Doug handled the finance part of our purchase. He was very helpful and patient with us also.
Nick and Doug represent Germain Ford very well. They made purchasing our Expedition a very pleasant and painless event.
Treated Fairly - Steve B
We met with Robin Skiff at Mike Castrucci and he worked my wife and I to provide us the vehicle that best met our needs. When it came time to negotiate price, we felt that Bobby understood the market competitiveness and sold us our Escape at a fair price. When we came in to pick up the vehicle Robin arranged to have us meet with the electronics person, so that we went through the new Sync 3 system and preset all our phones, music, Bluetooth, etc... and we were ready to go.
Best car buying expeirence I have ever had! - sara80
I leased a new Ford through Coughlin yesterday and have to say this is, by far, the most positive, seamless car buying experience I have ever had. The Coughlin sales team (specifically Tim and Jay) were courteous and respectful. I truly feel they pulled together a FANTASTIC deal for me without any drama or BS . I would, and plan to, recommend this dealership to all my family and friends. cant say enough about them!!
Completely satisfied! Excellent communication . Made buy a - TINA GIFFORD
I have always hated buying cars . Jason was so friendly and no pressure at all. Helpful cordial. It was a great experience. The financing was also a pleasure ..
Attentive - Sskelly8
My wife and I walked into Ganley dealership with the idea of buying a Ford Explorer. Scott was very patient and went through multiple options and sought out any discounts that could be had. Overall, we are extremely satisfied with the sales team at Ganley.
Excellent and friendly service! - Lisa73
We drove a little over 20 miles to have an issue taken care of, on one of our vehicles. We bought our new car there, in June,2015 and they took care of the recall, in this past week. We have a ford dealer, less than two miles from us, but didn't get the best service there. Columbiana Ford treated us great. We felt like they really care about their customers. They even took my car in, three hours before my given appointment, and had it done quickly! I will go back there, if I need a new car or certain issues taken care of! Awesome staff!
Excellent service - Happy customer
I recently had my car in to Krieger Ford. My advisor Bill Price was as knowledgeable and professional as anyone that I have ever dealt with. Keep up the good work Krieger!
Hassle Free Car Shopping - Sam84
My experience with Advantage Ford was stress free and positive. I knew what model and options I wanted and they helped me find the car that matched my needs. I appreciate their no pressure relaxed atmosphere. They didn't aggressively push all the "extras" , but let me know what was available if I wanted it (warranties, insurance, etc...). I would recommend Advantage Ford to family and friends looking for a new vehicle.
Great sales experience - marks2016
I called on a Wednesday morning and spoke with Shaun Heilman. I was inquiring about a 2016 Focus I saw online for a good price. He quickly confirmed that the price I saw online is the price I would pay in the store. I drove up there and met with him that morning. Test drove the vehicle and he told me about an additional $500 discount for being a recent college grad. I left that morning knowing exactly what the out-the-door price would be with taxes, doc fees, etc. I was not pressured at all. I had the time to think it over and decided to buy the next morning. To make things even easier for me, Shaun picked me up from my house to take me to the dealership since I was by myself and didn't want to figure out how to transport 2 vehicles back to my home. Awesome experience overall. There is nothing that I would change. He did a great job and I'll definitely buy from Spitzer and Shaun again in the future. Thanks, Shaun!
Mark is the man. - electricspice
I dearly love my ford escape, I have a unique color I wanted and the price was unbeatable!!!! Very friendly atmosphere and stayed open so I could run to the bank and straighten out a booboo I made on my check. Id send everyone tbere. I get alot of compliments on my new ride...
Positive Experience on Used Accord - gravelyman
Found the exact high-mileage, stick-shift Accord that I had been looking for on an internet ad. Went to Classic (50-mile drive) just to appraise the car. I wanted to go home and discuss with my wife but they pushed me to "take it home today". They asked me to just make any ridiculous offer I could live with. They accepted my low-ball offer that I expected to be refused. I wrote a check and drove the car home. Absolutely no regrets. Good folks to deal with. Going back with friend tomorrow to look at a car for him.
Our service was excellent!! - elvisjane
When we go to Donley Ford of Galion, we feel like we are visiting family! Salesman Andy Tilley and Service Department Supervisor Larry Arndt are great at what they do. They are both extremely helpful and both have a wonderful sense of humor! I feel that is important in a customer-salesperson relationship. When you can joke around with someone without causing hard feelings, it makes the transaction go that much smoother! We took our 2015 Mustang in for an oil change and while the service department was working on that, we looked at some trucks. We didn't find a truck, but left happy anyway!
Another Great Experience - Jim & Susan
This was the third vehicle we have purchased in 3 years. We have received such great service from Matt and Donley Ford of Shelby we drive over an hour to utilize their services. It is worth the drive!
best purchase experience ever. - schrek1054
Bruce Grope and Matt Meredith worked wonders way beyond my expectations ti get me the great vehicle i wanted and to get me fantastic financing at a payment i could afford thank you guys this dealership has a customer for life.
I bought my car last Thursday from the used car lot and... - star5340
I bought my car last Thursday from the used car lot and Tod was very helpful with helping me find a car that fit my budget and got me into a great car for me and my family..The brakes needed serviced so before I left Thursday they made me a appointment for Today Monday Feb 17,2014..They fixed the brakes at no charge,was very friendly and shuttled me and my kids to the mall and came back to pick us up..This was a great customer service and I thought it was a great bonus since they washed my car when they were done..It needed it..lol.. Thanks for everything one pleased customer.
Pleasant experience! - Ford Fusion
On Wednesday (3/30/2016) evening I entered my preference within the Internet to purchase a Ford Fusion. By 7:30 that evening I received a response from Ms. Olivia Gehring presenting me with the basic information I requested. The next morning I left a voicemail message with Olivia and within a reasonable time frame she responded. Olivia provided me with the "facts" I was seeking without any unnessecary marketing and we came to terms consummating the transaction. Olivia then introduced me to a Mr Pete Shaheen who was equally cordial in securing payment obligations. The vehicle I purchased is earmarked for one of my sales people and I assure anyone within the Waikem organization when (not if, but when) I seek to purchase another vehicle it will assuredly be Ms. Gehring who I address.
Sales & Leasing Consultant
Klaben Ford Lincoln
Klaben Ford Lincoln of Warren