Doug Carter was my salesperson and he was very good - piergmgwr
I had a very positive exp. very friendly and great customer service. I was also in and out very efficiently.
the finance person was very good also.
I and a friendly and painless experience. - david.brandt
I buy cars from this dealership due to the people I have worked with in the past. My prior sales contact retired, and Aaron took care of me just like Dick Watson used to. He was friendly, helpful, knowledge, provided me options to consider, and made the entire experience easy. The next time I am in need of a car, I will be calling Aaron.
Oil Change - WARENN1
Had my 2014 Ford Focus into your shop about two weeks ago for service bulletin on transmission stutter. I was given a loner car to use during the repair which was very handy. I had also asked the service manager for and oil and filter change at this time, but can find no record of this having been done. There was a little note stuck to the upper left corner of my windshield with dates and mileages that do not seem to coincide with my vehicle or the dates that I was there..The oil looks clean, but could you verify whether this was done or not?
Glockner South Point Ford - WilliamP
If your looking for a Ford product In the vicinity of GLockner South Point Ford you must give them a try.
They are great people to deal with and will treat you well and explain every detail of the process. I have owned several Ford products and this was the best experience my Wife and I have had when purchasing a new vehicle. Our Sales rep (Fred Hogan) was very polite, professional and took time to explain the details of the new vehicle.
Great detailing - dawn132
Great first time experience! Used a gift certificate for suv detailing, they did such a nice job I will definitely be back.Everyone was courteous and the job was done in no time! Jeff Yeager made sure my first detailing experience was hassle free. I wasn't really expecting much since I was using a free gift certificate, but it didn't matter, they did a great job!
Kyle Moore...A Real Asset to Ford - Docsgirl
After visiting several Ford dealerships in my quest for a Ford Escape, I was blessed to find Kyle Moore. He was beyond kind, caring, and professional. He listened to my needs and advised me accordingly, all without the pressure I felt at other dealerships. He is, in this satisfied customer's humble opinion, a valuable asset to the Ford family. Thank you, Kyle Marilyn
Thanks Courtney! - Brad1234
Courtney chose the right car I was looking for and had me on the road in record timing. it was a pleasure doing business with her and I will be a repeat customer.
Amazing experience! Honest, painless, quick! - joeshaver17
As a first time buyer (from a dealer), I wasn't sure what to expect. And I had no idea what I wanted to get, except that I prefer SUVs. Northgate was so helpful with absolutely everything! I explained my budget and what my monthly payment had to be, and they gave me upfront guarantees on paper so that I had all the info I needed to compare and make a decision- not a single other dealer did that for me. Northgate was also just very honest, wanted to genuinely help me, and wasn't pushy at all (when there or when I left). I looked at three other dealers and ultimately decided on my 2017 Ford Escape. Sure, it's a great vehicle for an offer I couldn't refuse, but it was also definitely the personalities of everyone I interacted with there. I highly recommend at least giving Northgate Ford a chance- you won't be disappointed!
it was easy - bill
Ben was extremely helpful and knowledgeable he made the experience easy. I would recommend him to a friend or family member he went thru the car and showed me how every thing worked
Top Reviewed Specialists At This Dealership
Easiest Car Buying Experience Ever - Josh
Mike was knowledgeable & easy to work with. Made car buying experience easy, felt confident with the car I was buying & the price I was paying.
excellent new car buying experience with Bryson Bell - Mike O
I was impressed with Bryson. He showed me many models, took test drives, etc. He did everything in a very friendly manner and gave me the information to turn me from being a looker to being a buyer. This is the way every new car buying experience should be!
Fine and fast. The work. Was fine but this survey is a... - Lizreed1
Fine and fast. The work. Was fine but this survey is a real pain to fill out. Has to be at least 25 words? Don't understand .
Knowledgable Friendly Accommodating - Sylvania customer
This is the 2 new car I have leased through kistler Ford and I returned because I felt that I had service tailored to my needs provided in an honest and sincere way. I also liked the no hassle factor! Also I have always been more than pleased with service on my previous car
Helped w/ purchase of new SUV - Nr88j
Ryan was knowledgeable, worked with me to find a the best vehicle to suit my needs/desires, and best of all was not smothering. In the past I had felt pressured when trying to buy a new vehicle but Ryan's cool and calming presence made the process as stress free as possible. He was responsive to questions and worked with me when it was most convenient for me (which means it was probably least convenient for him). 5/5 stars, no complaints, no buyers remorse.
Professional and enjoyable to work with - Rx450
This is my third new vehicle I have purchased from Castrucci and I live in the Columbus area. They treat us better, beat the pricing around my area and make it easy to complete the transaction with no games or hassles.
New F150 - Rbruss
Shopped many other dealerships. Came back to Troy Ford because they were the most willing to help us. Sales man (Devron Aviall) did everything possible to help us feel comfortable and never any pressure. We were able to fully compare the differences in new vs pre owned. The sale went very smooth and they did everything possible to get us the best deal and everything we wanted in the truck and were willing to work with our schedule to make it smooth. We will definitely be back to Troy Ford for our next purchase. Thanks !!!
Scheduled maintenance - Missy M
I bought my car new at Germain a little over a year ago. I just had my second scheduled oil change/maintenance appointment. I can't say enough about the sales and service team. I t is easy to schedule appointments online, the staff is always friendly and accommodating, and the waiting room is spacious and comfortable. I would recommend buying and servicing your vehicle here!
Great Service & Easy Lease Process - Taylor N - WestPark
This is the second car my household has gotten from Ganley Ford West in the last year, and everything went very smooth both times. I would definitely recommend working with them to purchase or lease your next vehicle. This most recent lease I worked with John Minniti, and he was very helpful and pleasant to work with. John was not pushy at all and helped me decide between three different models. When we couldn't get the pricing to where I was comfortable with, he brought in his manager Frank Waite to assist. Between the two of them and another manager Mike Hamilton, they were able to get me out the door in a 2017 Fusion, Titanium Edition for a great price. Then the final process of closing everything out with Tracy in the finance department was very quick and easy as well. Overall, the level of personalized service and attention to my needs was great and exceeded my expectations. Even the employees that I was not personally working with were all very friendly and welcoming in passing. Again, I would highly recommend this dealership for you next lease or purchase.
Taylor N - WestPark
First rate service from Carl Easley - Jennifer Russell
I would highly recommend Krieger Ford and especially working with Carl Easley. I just purchased my second car with Carl's help and I find him to be extremely professional and efficient. He is able to assess what you need from a car and work with you to get exactly what you need. I find him to be honest and efficient which I really appreciate. Once my new car arrived he took all the time I needed to help me get the technology set up, saving me the time of figuring it out on my own when I got home. I drove off the lot with all of my settings in place and love my new Escape. Carl is so easy to work with and he is the reason that I returned to Krieger when I was ready for a new car!
Excellent and friendly service! - Lisa73
We drove a little over 20 miles to have an issue taken care of, on one of our vehicles. We bought our new car there, in June,2015 and they took care of the recall, in this past week. We have a ford dealer, less than two miles from us, but didn't get the best service there. Columbiana Ford treated us great. We felt like they really care about their customers. They even took my car in, three hours before my given appointment, and had it done quickly! I will go back there, if I need a new car or certain issues taken care of! Awesome staff!
fair trade - gtnwoh
dealership offered me what I thought was a fair price for my trade-in vehicle and had a good price for the vehicle I was buying. sales and financial personnel were very courteous and professional.
Mark is the man. - electricspice
I dearly love my ford escape, I have a unique color I wanted and the price was unbeatable!!!! Very friendly atmosphere and stayed open so I could run to the bank and straighten out a booboo I made on my check. Id send everyone tbere. I get alot of compliments on my new ride...
Positive Experience on Used Accord - gravelyman
Found the exact high-mileage, stick-shift Accord that I had been looking for on an internet ad. Went to Classic (50-mile drive) just to appraise the car. I wanted to go home and discuss with my wife but they pushed me to "take it home today". They asked me to just make any ridiculous offer I could live with. They accepted my low-ball offer that I expected to be refused. I wrote a check and drove the car home. Absolutely no regrets. Good folks to deal with. Going back with friend tomorrow to look at a car for him.
AMAZING Customer Service ☆☆☆☆☆☆☆☆☆☆ - Kimberly Potter
Carroll Halliday Service Dept ALWAYS goes above and beyond what is expected EVERY time I've taken my Lincoln in for anything! They are friendly, courteous, honest and timely. Diane is amazing to work with and has a "whatever it takes" attitude.
2017 Escape. Donna Cavell - Donna
Matt Vest provided true customer service. He supplied and delivered a top quality experience! Matt took the time to explain every step and presented the product with real professionalism. Jim Brown should be proud of Matt and his approach to customer service and salesmanship.
Truck Shopping - MikeW
Went to Donley's to find the perfect truck. Having purchased a number of vehicles from Gary Lewis in the past I went right to him again. He does a great job finding just the vehicle and options I'm looking for. He also helped make the sale go smoothly. Thanks again Gary, see you for the next one!
Quick,easy and pleasant. - richpinky
This is the eighth time we have purchased a new vehicle at different dealerships. Donnell Ford of Boardman is the best. Joe was helpful and knowledgeable, and always looking for ways to make our experience better. Brittany was very helpful in explaining the controls of our new truck. Julie had all the paperwork ready to go in a very short time and her explanations were easy and clear .
I bought my car last Thursday from the used car lot and... - star5340
I bought my car last Thursday from the used car lot and Tod was very helpful with helping me find a car that fit my budget and got me into a great car for me and my family..The brakes needed serviced so before I left Thursday they made me a appointment for Today Monday Feb 17,2014..They fixed the brakes at no charge,was very friendly and shuttled me and my kids to the mall and came back to pick us up..This was a great customer service and I thought it was a great bonus since they washed my car when they were done..It needed it..lol.. Thanks for everything one pleased customer.
😄😄😄 - Jamie
Excellent customer service!! Would recommend to everyone.. Shawn and Colton were great guys to deal with. Greeted me as soon as I pulled in... Love my 2015 Ford Edge!!!! ??
Vehicle Purchase - Cibella,Babs
Amanda did a great job putting together a deal on a vehicle. We will return for the next vehicle purchase to this dealership! Friendly experience!
Sales & Leasing Consultant
Klaben Ford Lincoln
Financial Services Manager
Klaben Ford Lincoln of Warren