Best customer experience around - eameeker
There is no place comparable to the service at Klaben. From greeting to check, you will be treated with the utmost respect. The lounge has a large tv, comfortable seating, snacks & drinks but likely before you settle down too long, your car will be finished due to klaben's efficient service center. Quick check out & you will be back in your newly washed vehicle (one more excellent service perk) & back on the road!
I COULD NOT BE HAPPIER!!!!! - Bill mustang
Let me start out with the fact that I am in Nevada, 32 hrs drive at best from the Lebanon dealership. I would never even think of buying a car through someone that is not local to me. I purchased a stage 1 670hp 2017 mustang GT. This car is amazing, it is hard for me to work because I want to drive it all day. The car is amazing.
Frank is a great guy. Very hands on, always made me feel comfortable. I wanted to add higher gears to the car, which I recommended not to knowing what I was doing with the car.
Frank is very honest and not your typical sales guy. I had a wonderful experience.
Terry Howard is the MAN! - rodneymay
Terry Howard is the best. Never have I been treated as fairly and friendly as I was when dealing with Terry. He never pushed but was always there to answer any questions and make sure that I was getting the vehicle that I wanted. I felt like I had know Terry all my life instead of just three weeks. Is you want a new or used vehicle you need to call Terry. Unbelievable professionalism with a smile. From moment one to sale he made sure I felt like I was important as a person not just another person looking to buy a vehicle. Would never go any place else for sales or service.
Thanks Terry for the person you are.
Susie and Rodney May
GREAT SERVICE AND CUSTOMER CARE - CAU568
I highly recommend Klaben for your go to dealer for sales and service. I was treated kindly and they listened to my wants and fulfilled it completely. The associates are very friendly and they do what they say their going to do.
Car Detailed - arline5
I had my Ford Escape detailed at Ganley by Jeff and his crew two days agoI would highly recommend them. I was thrilled at how it turned out. It was like getting a brand new car!!!! I would highly recommend them and will have them do it again when it needs it. Jeff was super nice. In fact everyone at the Ganley dealership has always been super nice and helpful.
Arline Sobek, A very satisfied customer.
Great job - Scott C. Allen
Had a great experience at Ricart. The staff was amazing and kept my son entertained all day while we bought 2 vehicles. I definitely recommend talking to Kayla, Melissa and Frank. They will take wonderful care of you!
Top Reviewed Specialists At This Dealership
Just what I was looking for! - Ddoss7244
I have never purchased a vehicle from a dealership before, so I went into this experience a little nervous and had no clue what to expect. The staff was very friendly and informative. I met with Curt Putnam who explained how everything works in a very easy to understand manner. He pointed me right in the direction of the exact vehicle I had in mind and the price was right. I had an excellent first time experience purchasing a vehicle and I left a very satisfied customer!
Excellant Service - Peter Walchanowicz
Ken Miller, Matt Ellison and Steve Lesiak provided me with quality information and service. They were a pleasure to deal with. I was able to secure a quality vehicle at the price i could afford
Wonderful experience - MrZ Ford
My wife and I were helped by and amazing gentlemen that helped us throughout our whole process was very polite incredibly informative and we could tell he really just wanted to help us.
Amazing experience!! - TRussell16
Came in to look for a used car and had the absolute pleasure of meeting Adam Montgomery! I had such a wonderful experience and was so glad he was there to help me!
Awesome Experience - RobertGDP
My salesperson was Mr. Scott Brown, and he was helpful while trying to accommodate my every preference. With less than perfect credit, he did not judge me, in fact he help me get the car I wanted. Great experience and buy from him again
Fine and fast. The work. Was fine but this survey is a... - Lizreed1
Fine and fast. The work. Was fine but this survey is a real pain to fill out. Has to be at least 25 words? Don't understand .
Best Experience Ever - Belle
My husband and I came to Kistler Ford after walking away from two other dealerships who were more concerned about their bottom-line than getting us what we were looking for in a truck. Our experience at Kistler was exceptional! They greeted us and made the whole daunting task of purchasing a vehicle incredibly smooth and seamless. We found the truck we wanted at a great price without having to negotiate or plea bargain. We were treated like we were the most important people in the shop and everyone worked together as a team to get us in and out of there in record time. We will DEFINITELY be back to make future purchases! Kistler is our new favorite dealership!!
New F150 - Rbruss
Shopped many other dealerships. Came back to Troy Ford because they were the most willing to help us. Sales man (Devron Aviall) did everything possible to help us feel comfortable and never any pressure. We were able to fully compare the differences in new vs pre owned. The sale went very smooth and they did everything possible to get us the best deal and everything we wanted in the truck and were willing to work with our schedule to make it smooth. We will definitely be back to Troy Ford for our next purchase. Thanks !!!
Long story short Seth and Doug are awesome! - amber
Seth did an awesome job going over the differences of the models. He explained the features that were applicable to me. He is easy going and made the experience that can be somewhat intimidating a breeze. Doug was just as fun to work with in finance, capping off my car shopping with an excellent experience. All were a delight to work with and I would recommend to any friend that is car shopping.
Treated Fairly - Steve B
We met with Robin Skiff at Mike Castrucci and he worked my wife and I to provide us the vehicle that best met our needs. When it came time to negotiate price, we felt that Bobby understood the market competitiveness and sold us our Escape at a fair price. When we came in to pick up the vehicle Robin arranged to have us meet with the electronics person, so that we went through the new Sync 3 system and preset all our phones, music, Bluetooth, etc... and we were ready to go.
Helpful in finding the car that best suited our needs. - dozen
Our saleslady, Sarah Carpenter, was so friendly and helpful to us. We thought we knew what car we wanted to buy, but she walked us through a few others and we completely changed our minds. We were so pleased that she directed us to what we really were looking for. We are very happy with our Ford Edge purchase.
Great experience - Ryanbur86
Hands down the best and easiest car buying experience I've had! Matt did an amazing job and answered all of my questions Quickly! I highly recommend taking your business to Coughlin Ford you won't regret it!!!
Exceptional car-buying experience!! - Hot Wheels
My salesperson, Pam Koglman, was outstanding -- very personable, informative, professional & thorough in her knowledge of the 2017 Escape that I purchased recently. She took the time to explain all the 'bells & whistles' on my new car and completely went over ALL the details -- no matter that it was past her 'normal' quitting time. She wanted to be sure that I understood everything & told me to call her or stop in if I needed any help/questions answered. Ganley Ford West is so fortunate to have Pam as a valued member of their team!!
Absolutely Wonderful!!! - Rwillis
I highly recommend not only Krieger Ford, but Carl Easley! Carl just put me in my second Fusion and I couldn't be happier. He has made the experiences so easy and just a great guy to deal with. Thank you Krieger and Carl for all you do for your customers. Robyn Willis
Excellent and friendly service! - Lisa73
We drove a little over 20 miles to have an issue taken care of, on one of our vehicles. We bought our new car there, in June,2015 and they took care of the recall, in this past week. We have a ford dealer, less than two miles from us, but didn't get the best service there. Columbiana Ford treated us great. We felt like they really care about their customers. They even took my car in, three hours before my given appointment, and had it done quickly! I will go back there, if I need a new car or certain issues taken care of! Awesome staff!
Hassle Free Car Shopping - Sam84
My experience with Advantage Ford was stress free and positive. I knew what model and options I wanted and they helped me find the car that matched my needs. I appreciate their no pressure relaxed atmosphere. They didn't aggressively push all the "extras" , but let me know what was available if I wanted it (warranties, insurance, etc...). I would recommend Advantage Ford to family and friends looking for a new vehicle.
Good People To Buy From - Anthony
Tim Dauterman is my salesman have bought a few cars from him and he has always been very helpful. Also everyone else in the dealership has also been very helpful. So if your looking for a good place to buy a car the Al Spitzer Ford is the place. And be sure to see Tim when you go there. It's the only dealership that I do business with.
Mark is the man. - electricspice
I dearly love my ford escape, I have a unique color I wanted and the price was unbeatable!!!! Very friendly atmosphere and stayed open so I could run to the bank and straighten out a booboo I made on my check. Id send everyone tbere. I get alot of compliments on my new ride...
Positive Experience on Used Accord - gravelyman
Found the exact high-mileage, stick-shift Accord that I had been looking for on an internet ad. Went to Classic (50-mile drive) just to appraise the car. I wanted to go home and discuss with my wife but they pushed me to "take it home today". They asked me to just make any ridiculous offer I could live with. They accepted my low-ball offer that I expected to be refused. I wrote a check and drove the car home. Absolutely no regrets. Good folks to deal with. Going back with friend tomorrow to look at a car for him.
AMAZING Customer Service ☆☆☆☆☆☆☆☆☆☆ - Kimberly Potter
Carroll Halliday Service Dept ALWAYS goes above and beyond what is expected EVERY time I've taken my Lincoln in for anything! They are friendly, courteous, honest and timely. Diane is amazing to work with and has a "whatever it takes" attitude.
Great service department - Joe452
We bought our Lincoln in Ashland, and bring it to Galion to be serviced. Larry is always courteous and takes care of us for service every time. We appreciate his attentiveness towards us and getting our car service in a timely manner.
Quick,easy and pleasant. - richpinky
This is the eighth time we have purchased a new vehicle at different dealerships. Donnell Ford of Boardman is the best. Joe was helpful and knowledgeable, and always looking for ways to make our experience better. Brittany was very helpful in explaining the controls of our new truck. Julie had all the paperwork ready to go in a very short time and her explanations were easy and clear .
I bought my car last Thursday from the used car lot and... - star5340
I bought my car last Thursday from the used car lot and Tod was very helpful with helping me find a car that fit my budget and got me into a great car for me and my family..The brakes needed serviced so before I left Thursday they made me a appointment for Today Monday Feb 17,2014..They fixed the brakes at no charge,was very friendly and shuttled me and my kids to the mall and came back to pick us up..This was a great customer service and I thought it was a great bonus since they washed my car when they were done..It needed it..lol.. Thanks for everything one pleased customer.
😄😄😄 - Jamie
Excellent customer service!! Would recommend to everyone.. Shawn and Colton were great guys to deal with. Greeted me as soon as I pulled in... Love my 2015 Ford Edge!!!! ??
Klaben Ford Lincoln
Sales & Leasing Consultant
ROUSH Performance Product Specialist
Klaben Ford Lincoln of Warren