Great - duffyarmi3
Everyone was very nice, professional, friendly and very informative. They checked everything to make sure it was only a faulty battery and nothing causing the problem.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Another great experience - Brad & Jen
My wife and I have used this dealership for about 10 years now and have purchased several vehicles from them. They offer an excellent product but what really keeps us going back is our experience with our sales person Kevin. The ease of the buying experience makes this the place for us. Our experience did not end when the sale was finalized, they followed through quickly with everything that was promised as part of the deal. We use the service department for all work that we need done and have never had anything but great experiences. I have never felt pressured to buy anything there and have always been treated like an individual not a number. With all the buying options and tactics for getting business these days, my opinion is that the employees of Lebanon Ford are what set them apart and earned my business.
My first NEW car experience - Blackhart54
I purchased a car Oct 2014 from Mark Thomas Ford for $7,000.00that up until yesterday I was still making payments on, it was used (2003 Lincoln LS) before I made the 3rd payment I had to put over $3,000.00 into the car and about another $7,500.00 by early 2017, I called them and they could care less about helping or doing anything about the lemon they sold me. I called Klaben Ford yesterday morning and talked to Mike Urbania about purchasing another used car because I thought that I would never be able to get a new car, Mike worked all day and called me early afternoon and told me I was approved for a 2017 Ford Fusion, needless to say I was over joyed to hear those words!!! Mike and Klaben Ford made buying a car a happy and wonderful experience, instead of a 3 year stressful one from my experience with Mark Thomas Ford, I can't thank them enough. I love my new car!!!!!
Sales and Leasing
easy, awesome and friendly - Zeke Bayt
To put it simply. The best experience I have ever had in a dealership. Was in and out the door in the time I needed to be and Kyle worked with me with everything. Great service.
Customer Relations Manager
Absolutely painless! - Tk120163
Third new vehicle off of curt. He is always very professional, respectful. I like that he listens to what I say and does not do any pressure sales. Going to bring my daughter in next for another new purchase. Will only deal with Curt Putnam. Thank you Curt for awesome service!
Bought the car and had service here - Teech
This is absolutely the best dealership ai have ever dealt with.....starting with the salesman and all service appointments. Everyone I have come in contact with at this dealership has been friendly and professional
Amazing! - Bobbi Montanari
Derek is an amazing salesman! I had no intentions of purchasing a new vehicle until I met with Derek and discussed the details of my trade-in and options of the car I really liked. After a few hours of conversation, I purchased a 2017 Ford Escape Titanium. I absolutely love my new car and am proud to drive it. Thank you so much Derek.
New Car Sales and Leasing Consultant
Professional - keno129
I bought a truck from Adam Zeman last week and was blown away by the high level of service and professionalism Adam exhibited during our time together. I have purchased a large number of vehicles in my time and I have never received better service than I did from Adam and the Spitzer team. Well done guys !
Sales and Leasing Consultant
Amazing - Tim
Very happy that I was able to get the car that I really wanted. Also very fortunate that the dealership was able to work with what I had.
Sales & Leasing
Amazing! - Aaron G.
Great dealership. It was a joy and an amazing experience dealing with Andre! He gave the best customer service experience I've ever had. Andre went above and WAY beyond to get me into a nice car and made it very enjoyable as well. If I could give 10 stars I would.
Great Experience - 12345
Johnathon knew which vehicle we were interested in and had it ready for us to test drive when we got there. Everyone was very friendly and helpful. Johnathon patiently answered all of our questions and was knowledgeable about the vehicle. The process was relatively quick and we are very happy with our purchase!
Excellent Experience - RadTech2005
I came in to Al Spitzer Ford expecting the same stereotypical used car sales experience...I walked out having purchased the first used car I looked at BECAUSE of the used car experience I had. I purchased my first hybrid vehicle and had MANY questions. The sales staff, especially Larry Johnston my sales contact, was as patient with me as could be while I researched if hybrid technology is for me. All of my questions were answered; some questions were unknown, but an answer was researched and given to me. Also, there was NO pressure to finance through the dealership, which I appreciated very much. I would not hesitate to purchase additional vehicles at Al Spitzer, nor hesitate to recommend them to all. Thank you.
Sales & Lease Consultant
Great customer service - Dsporter
We had great experience at Parkway Ford in Dover. Randy went out of his way to find us the perfect Explorer for our growing family. We appreciate the above and beyond effort he put forth to find it for us.
Excellent experience - Bob
I worked with Tom on the purchase of 2012 Mustang GT500. Right from the initial phone call to get information on the vehicle, Tom was very helpful. I had a list of questions and he went out to the vehicle to get each of them answered in a timely manner. I live in NY and wanted to make sure this vehicle was the right one. He allowed me to place deposit to hold the vehicle and I had some family issues which won't allow me to come out for a couple weeks and they were ok with it. When I arrived a was greeted by Tom before I got out of my car. They had the GT500 all prepped and ready for inspection and test drive. The whole transaction took about an hour and I was back on my way to NY with the Shelby. I was impressed with their facility and the amount of unique cars that had available. I'm really enjoying my new ride. Thanks.
Buckeye Ford, Sidney is Wonderful!!! - TheBennions14
Brad has worked with us for almost 2 months trying to find us a car right for out budget and little family. Today we walked out with the newest car we've ever owned (2016 Ford Taurus, less than 50,000 miles!) and couldn't love it more! Can't wait to get my husband a new truck with them in the next year or so, and best believe we will be dealing with Brad if he's there still! Thank you Brad and Buckeye Ford, Sidney, for all the help and getting us into this amazing car!
A completely satisfied customer! - Randy Schanz
Bought a 2017 Ford Escape Labor Day weekend and had a great buying experience, from our sales rep to the financing office. We had a problem with the vehicle several days later but the service department spoke with Ford tech and found out there was a problem with the main fuse box. Again, they made sure the vehicle was 100% right before they called me to pick it up.
Would definitely buy from them again!
Thanks for a great experience - Susie Dean
Dave Julian once again made our purchase pleasant and seamless- completed in one visit! We've purchased nearly all our vehicles from this dealership- and always recommend to others.
Special Fianance Sales Consultant
Great Customer Service! - Lisa.monteith
Thanks to Carl Detty our car shopping experience was painless! What a great salesman! Personality with professional attitude! Thanks again! We will be back! Joey and Lisa Monteith
Finance Manager/Product Specialist
Worked hard to get us in our budget - Todd
We had a great experience with the staff at Ganley Ford West, Our Salesman, John was patient, and got the job done. Well done! We will definitely be back!
New truck purchase - kelly raymond
Worked with Joe Baker Jr on our purchase of a 2017 F150. Was very pleased with our experience with the dealership and with Joe. I would recommend both to all. Will visit both for our next purchase. Irvin in finance was very detailed in describing additional service packages available.
5 star - Emma
Gave them a 5 star review because they was super easy to deal with! Very nice and easy going people! They also took very good care of us when buying our very first car together! Couldn't thank them enough for the help!
Good Experience At Kistler Ford - Columbus00
Great used car selection and helpful salespeople. The NO HAGGLE pricing made it easy to ID cars in my price range, and I never felt pressured to make a selection. Once I selected a car, I was able to arrange a quick appointment and close the deal. Christie was very knowledgeable and helpful in letting me know what the various service options were when the time came for routine maintenance.
Loved the customer service! - NateReilly
This was my first vehicle purchased from Mike Castrucci and I was very pleased with the staff that I spoke with. It's a great dealership with outstanding personnel and I will be back again.
Fantastic! - Lesw1963
I'm so pleased with not only the truck I purchased but the staff too. I dealt with Dennis and he is wonderful. It's comforting to know that I was taken good care of. I love my vehicle and Dennis was truly concerned with helping me get what I needed. I will shop there again. Thank you Dennis ( Mac was wonderful too)!
I just bought ANOTHER car from Todd - garagedoors7248165177
I traded in my Envoy for a Fusion last month. Love the car! I was not the easiest to get approved but they not only stayed within my budget, but called me back a couple days later because they found me a lower payment! Ask for Todd, he'll make sure you're taken care of.
fair trade - gtnwoh
dealership offered me what I thought was a fair price for my trade-in vehicle and had a good price for the vehicle I was buying. sales and financial personnel were very courteous and professional.
Purchased a replacement vehicle - Katb_70
I was shopping for a replacement vehicle due to a recent total loss. The Auto Nation entire team took such amazing care of me and went above and beyond to insure that all documents were in place. At no time at all, I was driving away in my new Fusion. I am very grateful to all involved who made this experience a positive one! Thank you all so much for caring for me like family!
Mark is the man. - electricspice
I dearly love my ford escape, I have a unique color I wanted and the price was unbeatable!!!! Very friendly atmosphere and stayed open so I could run to the bank and straighten out a booboo I made on my check. Id send everyone tbere. I get alot of compliments on my new ride...
Financial Services Manager
Klaben Ford Lincoln
Al Spitzer Ford