Highly satisfied repeat customer - TFrost
My 2nd purchase from Montrose and I always leave as a satisfied customer. Forest Daniels by far is the best salesman I have had the pleasure of doing business with and he is awesome!!! He listens and understands my needs and always gets me exactly what I asked for. From start to finish, the Montrose team is great !!! I highly recommend you stop by if you're shopping around. "You've got a friend at Montrose!"
Service made easy - livecbus
Service at Crown Kia is a breeze. They work with you and try to make things as easy as possible to take care of your cars needs. I always work with Service advisor Alex Greenland and always takes care of us!
Good service, fair price - dawast
My wife an I had a very positive experience with Jeff Wyler. Friendly sales team and staff. John Smith was very accommodating and got our business because he was the only one to respond to an online quote request sent to 3 different dealership.
Awesome experience - Stems1422
Casey Jones sold me a brand new car a few days ago and I couldn't be happier with the easy experience I had with him and buying a car! Casey Jones is a great asset to The Jeff Wyler family!!!
a truly wonderful experience! - kathleen e coreno
I used to HATE car salesmen until I worked with Arnoldo Rivera at Halleen Kia. This purchase was my first new car in almost 12 years. I wanted a specific payment and visited a few different dealerships. They all started saying they could work with me but the end number always ended up higher. I went back to Arnoldo, walked in, told him what i was looking for and the payment i was comfortable with...15 minutes later..he made it work..and i actually got more options then i originally asked for!! His personality is friendly, honest and truly caring! Thank you Arnoldo and Halleen Kia! i'm a very happy lady!
Jonathon - Me
I had a recall along with a couple of other issues and Jonathon went out of his way to understand and listen to the issues we have and then had them checked out. Excellent job by Jonathon.
Evaluation of staff at Dennis Hyundai, Columbus, OH, in leasing my new Sonata. - ksfitzgerald
The staff at this dealership were excellent and everyone went out of their way to make a deal that was comfortable for me .everyone was knowledgeable about his particular job.
If you want to buy a Kia, this is THE PLACE!! - It5m3!
My wife and I were looking for a replacement for our 2006 SUV and after visiting several dealerships, it was starting to sound all too familiar: Same old, same old. But when we went to Hatfield Kia, we knew right from the beginning that it was the one for us. While the entire Hatfield Kia team was good to work with, our sales associate, Cagney Seay ( with whom I had spoken on the phone) was the main reason we were successful in our purchase. Cagney was polite, personable, well-informed, understanding of our needs and preferences, and offered more in terms of a willingness to make a deal viable than any other such salesperson with whom we have done business in the last 30 years of automotive purchases! We made a "Win-Win" purchase at Hatfield Kia, just the way it should be. Thanks Cagney!!!
Another Optima EX - jkopp
We were very satisfied with the quality attention given to us by Josh Nussbaum. It is our second experience in leasing a Kia Optima EX from Taylor Kia. Josh has handled both of these leases and has proven to be professional, friendly and helpful to us. I have recommended Josh to our friends and family who may be looking for new/used cars.
Fast car deal - bucket man
Drew made the deal run very smooth. Pick your car the deal is done. He went over the car with me and off I went in my new Optima. Very simple, Go to Kings Kia ask for drew Drive away in your new car.
Wonderful sales experience - Cindy Harter
Great sales experience with Ricart Kia in Groveport, Ohio! Thanks to Dillon and his team that treated me and my family so kindly and respectful for their needs while I shopped! I would recommend him and his manager to anyone looking for a new vehicle!
Top Reviewed Specialists At This Dealership
Ricart.com Sales Manager
Thank you. - Jefferson 1
Mr. Micheal Monroe thank you so much for all of your help you made my experience so delightful. You was so mindful of my needs. I would highly recommend anyone to Mr Monroe. Thank you so much, God bless. Shout out to to Rich for all of your help also.
Came in for service - jordonleeann
Went to get my Envision serviced and it was a great. Service department was really nice and made me feel right at home. Saw my sales person Patrick and he made sure I had refreshments! What? I've never experienced that!
My New Kia Sportage - Queenjaime81
Had an excellent experience working with Joe Doering!! He did everything he could to get me the car I wanted. Way to go Joe, I love my new kia sportage!!
Tire problems and purchase of spare tire kit for the SOUL ! - vp5vwb
Matt Taylor KIA treats me as if I am their only customer. They call me by name and treat me as a friend, all work that I have had done is EXCELLENT !
Happy Customer. - KIA Owner
So far no complaints, easy peasy. They have been more than accomodating to my schedule and I like the fact my purchase went smoothly and quickly. They had a vehicle coming in within just days after my first visit. Looking forward to no hassle local service. I even asked if I ever needed a loaner would it be a problem and they said no, just let them know ahead of time and they would work with me.
Excellent Experience - jls431978
This was a great dealership to work with and salesman Gary Schuler was very friendly and knowledgeable. He answered all of my questions without being too pushy
Great ! - k&b
We were unsure of what we wanted in a car and if we wanted to buy or lease. We beleve were given all of the information needed to make the best decision for us. Very Happy.
Awesome! - DeeDee
I wanted to lower my payment and that's exactly what Brandon Pedraza did for me! Had a great time start to finish. Jodi was so kind. I will always do business with Taylor Kia.
Completely chos free and very kind in handling . - Chanda
Gilbert Hadden was our salesman , he was wonderful in every way possible . Couldn't be happier or more appreciative with our service ! Joe Green handled finance he was amazing and just cool !!! Great dealership great experience , great people . I would definitely go back !!! Thanks Taylor Kia
good experience - Ty
I received quick feedback and helpful pricing information from Caitlyn Woods in the internet sales department. Experience was hassle free. Will recommend to all of my friends and family.
Purchase new Kia - Deb
Great experience. Good job Jim Miller & Financial officer. Explained things fully. I have driven my Kia 100+miles. Love it! Will check with Jim next time I'm car shopping.
Awesome customer service - l.keating
I recently bought a kia sportage from Kia of Bedford. This was my first time venturing away from Honda, and it was definitely the best decision I could have made! The gentleman who worked with my husband & I, Zach was extremely helpful and spent so much time with us, showing us different cars, test driving multiple different options, and helping us find the right car for the best price! He was extremely patient and answered all of our questions. The greatest part of all... my new car payment is almost the exact same as my old car payment, except the new car has so many new/better features! I was very stressed about having to find a car that day, but Zach made us super comfortable & was extremely personable. He even called the next week to see if I was happy with everything- which has never happened with any of the cars I've bought in the past.
Unicorn New Car - teamDJG
My wife wanted to buy a new car that was the exact same (color, trim, tech) as our ending lease. They were the only one within 300+ miles to have it, and Calvin made us feel comfortable going through the numbers. It's tough to feel like you got what you wanted out of a dealership, but we were both overall pleased with the experience and our purchase. Also, a no-cost 200,000 mile warranty is impossible to beat!
2014 Sorento motor install - Sweetpete
So here's my impression of the service department at Kia Spitzer West in Parma (Brookpark and State near 480). I drove my 2014 Sorento from Houston to Cleveland to visit family and friends and take a trip to Niagara Falls in Canada. About 1300 miles one way.
Upon arriving in Parma (8/4/16) I was at a stop light at Snow and Broadview when my temp gauge all of a sudden started to approach max temp! I turned on the heater to try to cool the engine down and the gauge returned to normal. I drove another 3 mins to my sister's house and shut down the motor. I did a cursory inspection and found no coolant leaks but I could smell radiator fluid. So, I made an appointment online at the closest Kia dealer since my Soto is under warranty and has ALWAYS been dealer maintained ever since I bought it new in Houston (DeMontrond Kia). I dropped it off on Friday morning (8/5/16). First impressions are important. I met with Lisa and she was super friendly and knowledgable. She told me upfront they were busy and would try to get the Soto looked at ASAP but I might not hear anything until Saturday (8/6/16) which I was ok with. I understand it was a last minute drop off and others were ahead of me in line. At least she told me up front.
Anyways, I get a call on Saturday afternoon. You won't believe this! My '14 Sorento with 41000 adult-driven, dealer maintained miles has a head gasket leak and needs a NEW MOTOR!!!!! Mind you, I'm from Houston, I'm heading to Canada on Tuesday (8/9/16) and heading back to Houston on 8/18/16!! Now I'm stressed!! I have no car and who knows how long a motor replacement will take? And what about my family's vacation?! Now what?!
This is where Lisa, Tony (master Kia mechanic) and the entire Spitzer Kia West team take the cake!!! First, they hook me up with a Dodge Ram rental from Enterprise Rentals. They cover the cost of the rental for as long as they have my Sorento and tell me just to enjoy my trip to Canada and they'll keep me in the loop as parts arrive and repairs begin. While in Canada, Lisa texted me a few times just to keep my informed (like she said she would) and that eased my stress greatly!
We returned from Canada on 8/12/16 and the Sorento still wasn't ready. But that's ok because we had the rental. Finally, on 8/16/16, Lisa called and said the Sorento was ready to go! I picked it up and we drove it back to Houston. 1300 miles later, we're safe and sound and back home. I can NOT believe the wonderful service I received from Lisa and Tony at Spitzer Kia!! If I'm ever in need of minor or major vehicle service and I'm in the Parma area, I will highly recommend them to anyone and everyone!!!!
Best price. Fast courteous delivery. Straight forward. - XFactor
I was searching for a 2016 Kia Sedona EX in Venetian Red within a 300 mile radius of Pittsburgh, PA (the specs we were looking for didn’t exist in the Pittsburgh area) and the lowest bottom line price was the biggest factor. I have bought cars out of state many times in the past for me and friends and family. Byers Kia, and Spencer Thompson specifically, went above and beyond to earn my business. Upon talking to Spencer, he advised the car in Byers inventory I had initially contacted him about was being sold as we were talking. But Spencer immediately offered to locate another car matching my specs for the same price. He arranged for it to be delivered to Byers Kia the next day. My wife and I drove from Pittsburgh the following day to pick it up. Spencer was very courteous and straightforward during the entire transaction. He had the car cleaned and ready to go when we got there first thing in the morning and arranged with Luke Flowers (the F&I guy) for all the paperwork to be ready so that we could be in and out as soon as possible. Luke was also a pleasure to deal with. Very low pressure on the extended warranty and gap insurance sales pitches. He offered one price for each and when I declined we moved on to the rest of the paperwork. We were in and out in 90 minutes. I highly recommend Byers Kia and Spencer Thompson.
Once they have your money they do not care - Bc
Got a car and it still has the 30 day tags on it and I already have lights going off on my dash. They lied about how many times they would run our credit and then when we asked about it Mike the finance manager was very cocky and rude and spoke to me as if I were an idiot for listening to lawyers and finance professionals about dings on credit scores. I regret getting my car from them so unprofessional.
Horrible customer service!!! - Robin124
The salemans & fiance manger was rude! Told me my trade in was worth way less than Kelly Blue Book. They do not know the meaning of customer service!
Unprofessional - JEN
Very unprofessional. Once you buy the car they treat you like crap. Never ever go here. I have had to take my car in several times for service there is a problem everytime.
Cowards - Jaraya123
Most incompetent dealership I have ever had to deal with. Long story short they sold me a car with numerous problems one being a broken starter and two being a busted engine now they refuse to take ownership or even attempt to return telephone calls not just from me but another KIA dealer trying to resolve the issue or their own KIA consumer affairs team. So now I am forced to take legal action which I have tried to hold off on but this dealership has left me with no other options, which is seriously ashame.
Jeff Wyler Fairfield Cadillac Kia Nissan
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