Appointment with Jonathan Visalden - hutsoja
I met with Jonathan Visalden last night to purchase my leased 2013 KIA Soul. He was very nice and very easy to work with. I told him up front that I only wanted to buy my car, not consider another lease, and Jonathan honored my wishes. He efficiently gathered the necessary pre-financing information, so that I was fully prepared when I met with the finance guru to complete the deal. My experience with both Jonathan and Dave (whose last name I didn't catch) was excellent, and I recommend Montrose KIA. They are the dealership where I leased my Soul and it was a no-brainer for me to go there to buy her.
Excellent buying experience - Sherri 2016
Mike took the time to listen to my needs as a first-time pre-owned car buyer. He set an appointment time that was exclusively for me and my daughter (the car was for my daughter). I found this to be extremely helpful since at every other dealership I had visited the sales people were juggling other "bigger" clients while barely talking to me. Mike found the perfect car for my daughter at a price that fit my budget.
All good but the waiting - happynana
LOF, tire rotation, wipers replaced, all very nice. Wait time too long when I had an appointment. 75 minutes of waiting was too long for this procedure
great experence - wrench bender
if we had more people like bob kroetzsch,, the world would be a better place to live, he was very helpful in getting things done in a timely maner
Great experience! - Joan Kemes
Jay was very friendly and helpful. Justin processed our paperwork quickly. They both made us feel very welcome and satisfied with our purchase of our 2017 Sportage.
Jon & Shane were excellent!!!! - PJStewart123
I'm a first time Cadillac owner. I didn't purchase my Cadillac from a Cadillac dealer but I had to take my car in for a service problem that was covered under warranty. It wasn't until then that I fully became aware of the Cadillac "experience." John Reed was the first person I met when I came in. He directed me to the service desk where I was helped by Shane Ancona. Shane took excellent care of me and set me up with an appointment at a later date next month. I told him that I needed help understanding the technology of the vehicle and was directed back to John. John spent roughly 45 minutes going over everything the car had to offer from the navigation system to connecting me with Onstar. He went above and beyond to help me understand my car. I truly know what he means now by the Cadillac "experience." I wish I could clone John!
Overall very satisfied with the entire dealership although I haven't experienced the service department. - kies6
Jarrod was my sales person awesome! Unfortunately I can't remember the name of the man in the back corner office that went over insurance and features. He was very thourough without dragging it out too long.
If you want to buy a Kia, this is THE PLACE!! - It5m3!
My wife and I were looking for a replacement for our 2006 SUV and after visiting several dealerships, it was starting to sound all too familiar: Same old, same old. But when we went to Hatfield Kia, we knew right from the beginning that it was the one for us. While the entire Hatfield Kia team was good to work with, our sales associate, Cagney Seay ( with whom I had spoken on the phone) was the main reason we were successful in our purchase. Cagney was polite, personable, well-informed, understanding of our needs and preferences, and offered more in terms of a willingness to make a deal viable than any other such salesperson with whom we have done business in the last 30 years of automotive purchases! We made a "Win-Win" purchase at Hatfield Kia, just the way it should be. Thanks Cagney!!!
Excellent Service, Awesome Experience - Kevin m.d.
Bought a kia from CJ last year, and this year needed another car extremely bad, call CJ on friday and saturday he had me in 2016, payments where i wanted them, and scott was awesome, extremely friendly family at Kia, thank you CJ and Scott for helping me in my time of need, my mom drives a kia, my wife drives a kia and now i drive a kia, next our kids will drive a kia, i know this sounds like a commercial buts its not this is real talk, the gang at taylor kia are amaazing thanks......i gotta go and drive my kia
Wonderful sales experience - Cindy Harter
Great sales experience with Ricart Kia in Groveport, Ohio! Thanks to Dillon and his team that treated me and my family so kindly and respectful for their needs while I shopped! I would recommend him and his manager to anyone looking for a new vehicle!
Top Reviewed Specialists At This Dealership
Ricart.com Sales Manager
bought a used Kia - johnson
My daughter had her heart set on a Kia Soul. Eric Wehrman worked with us to find one within our price range. outstanding service and a friendly atmosphere.
The Best Place to Lease or Buy a Car in Cincinnati - Jim & Young
It's too bad there aren't more stars available. If there were then I would use every one of them. That's how much Drew at King's Kia impressed me. His professionalism, knowledge and genuine concern for us kept us at ease during the entire leasing process. Drew personally assisted us with deciding to lease or buy, vehicle selection, options packages and financing. Can't really ask for more than that.
Drew and his entire teams performance are unparalleled in leasing and or buying a new Kia.
I truly recommend you visiting King's Kia and ask for Drew for the best car buying or leasing experience in Cincinnati.
Awesome experience - kierrad
I visited a few dealerships before finally coming to VanDevere Kia, and I'm glad I made the stop here because Mike Robinson did a great job working with me. I felt comfortable working with him and he found me a great deal. Great service!
yellow caution - WILCIE MULL
I came to your business to see what was wrong. Todd Fox was there and diagnosis the problem and also found 2 recalls.This was taken care of except for one of the recalls which I choose to schedule for next week.
Best Car Service Around - dreamer264
Wonderful experience. Great service. Very happy with the work Preston Kia did on my car. Got my car back in record time at a very reasonable price.
Kia Sportage - Derek123
Bought my second vehicle from Gary Schuler. I don't like buying vehicles but Gary makes the process enjoyable. I would recommend Taylor Kia for your new car needs.
Great ! - k&b
We were unsure of what we wanted in a car and if we wanted to buy or lease. We beleve were given all of the information needed to make the best decision for us. Very Happy.
Sold! - Du816
I'm a 21-year-old student who is in year four of my college career. I make a decent amount of money from my part time job, but by no means am I well off. It's amazing that as a full-time student in college, I am able to drive off in a brand new 2016 Kia Optima LX, when most kids my age aren't able to do that in some cases (even with used cars). They worked with me to find and agree on a payment plan to suit my budget that was also fair to them. The entire process overall went well since I dealt with a real nice salesman. At no point did I real feel any pressure into agreeing on a deal I wasn't comfortable with. Go check out Taylor Kia and talk with them for a bit. They will listen to you and try to make a deal! It's more than worth it.
Great Experience with Rocky at Taylor Kia Lima - Chris207
I came into the dealership and met with Rocky. Within no time at all we had a great deal hammered out! He was informative and helpful! Rocky had me into my new Kia in no time! Thanks a ton Rocky and Taylor Kia of Lima.... Well done!
Positive experience - StarkMark
There’s nothing worse than spending all day at a dealership, while the salesperson plays a waiting game to see if they can get every last dime out of you. That was NOT the case at Waikem Kia. Salesman Mike Evans effectively presented our options (without games) in a budget we could afford. I would recommend him to anyone.
Car buying a great experience once more! - Oscar
Our trip to Coughlin Kia was great! Jim Miller is a real professional and a straight shooter. He gave us the information we needed without a high pressure sales pitch. We have purchased four cars from Jim and have been very satisfied with the service we received. I will recommend Jim and Coughlin Kia to all my friends.
Excellent! - Dott
If anyone is looking for a dealership that promotes Sales Consultants who are courteous, professional, and puts the customer first, then try Kia of Bedford. From the moment I walked in the door, I knew I was in the right place. The stellar service and friendly environment was topped with Mr. Trevor L. Rainey (Sales Consultant), who made my experience such a smooth transition into the world of cars.
Overall, I would recommend Kia of Bedford to those women who have heard the horror stories of going to the dealership alone. We tend to think that we are targets for deception, but at Kia of Bedford you will find a family of a diverse group of men and women who's goal is to satisfy the customer. Kudos to Mr. Rainey; you changed my life.
Your Valued Customer
Unicorn New Car - teamDJG
My wife wanted to buy a new car that was the exact same (color, trim, tech) as our ending lease. They were the only one within 300+ miles to have it, and Calvin made us feel comfortable going through the numbers. It's tough to feel like you got what you wanted out of a dealership, but we were both overall pleased with the experience and our purchase. Also, a no-cost 200,000 mile warranty is impossible to beat!
2014 Sorento motor install - Sweetpete
So here's my impression of the service department at Kia Spitzer West in Parma (Brookpark and State near 480). I drove my 2014 Sorento from Houston to Cleveland to visit family and friends and take a trip to Niagara Falls in Canada. About 1300 miles one way.
Upon arriving in Parma (8/4/16) I was at a stop light at Snow and Broadview when my temp gauge all of a sudden started to approach max temp! I turned on the heater to try to cool the engine down and the gauge returned to normal. I drove another 3 mins to my sister's house and shut down the motor. I did a cursory inspection and found no coolant leaks but I could smell radiator fluid. So, I made an appointment online at the closest Kia dealer since my Soto is under warranty and has ALWAYS been dealer maintained ever since I bought it new in Houston (DeMontrond Kia). I dropped it off on Friday morning (8/5/16). First impressions are important. I met with Lisa and she was super friendly and knowledgable. She told me upfront they were busy and would try to get the Soto looked at ASAP but I might not hear anything until Saturday (8/6/16) which I was ok with. I understand it was a last minute drop off and others were ahead of me in line. At least she told me up front.
Anyways, I get a call on Saturday afternoon. You won't believe this! My '14 Sorento with 41000 adult-driven, dealer maintained miles has a head gasket leak and needs a NEW MOTOR!!!!! Mind you, I'm from Houston, I'm heading to Canada on Tuesday (8/9/16) and heading back to Houston on 8/18/16!! Now I'm stressed!! I have no car and who knows how long a motor replacement will take? And what about my family's vacation?! Now what?!
This is where Lisa, Tony (master Kia mechanic) and the entire Spitzer Kia West team take the cake!!! First, they hook me up with a Dodge Ram rental from Enterprise Rentals. They cover the cost of the rental for as long as they have my Sorento and tell me just to enjoy my trip to Canada and they'll keep me in the loop as parts arrive and repairs begin. While in Canada, Lisa texted me a few times just to keep my informed (like she said she would) and that eased my stress greatly!
We returned from Canada on 8/12/16 and the Sorento still wasn't ready. But that's ok because we had the rental. Finally, on 8/16/16, Lisa called and said the Sorento was ready to go! I picked it up and we drove it back to Houston. 1300 miles later, we're safe and sound and back home. I can NOT believe the wonderful service I received from Lisa and Tony at Spitzer Kia!! If I'm ever in need of minor or major vehicle service and I'm in the Parma area, I will highly recommend them to anyone and everyone!!!!
Best price. Fast courteous delivery. Straight forward. - XFactor
I was searching for a 2016 Kia Sedona EX in Venetian Red within a 300 mile radius of Pittsburgh, PA (the specs we were looking for didn’t exist in the Pittsburgh area) and the lowest bottom line price was the biggest factor. I have bought cars out of state many times in the past for me and friends and family. Byers Kia, and Spencer Thompson specifically, went above and beyond to earn my business. Upon talking to Spencer, he advised the car in Byers inventory I had initially contacted him about was being sold as we were talking. But Spencer immediately offered to locate another car matching my specs for the same price. He arranged for it to be delivered to Byers Kia the next day. My wife and I drove from Pittsburgh the following day to pick it up. Spencer was very courteous and straightforward during the entire transaction. He had the car cleaned and ready to go when we got there first thing in the morning and arranged with Luke Flowers (the F&I guy) for all the paperwork to be ready so that we could be in and out as soon as possible. Luke was also a pleasure to deal with. Very low pressure on the extended warranty and gap insurance sales pitches. He offered one price for each and when I declined we moved on to the rest of the paperwork. We were in and out in 90 minutes. I highly recommend Byers Kia and Spencer Thompson.
Once they have your money they do not care - Bc
Got a car and it still has the 30 day tags on it and I already have lights going off on my dash. They lied about how many times they would run our credit and then when we asked about it Mike the finance manager was very cocky and rude and spoke to me as if I were an idiot for listening to lawyers and finance professionals about dings on credit scores. I regret getting my car from them so unprofessional.
Horrible customer service!!! - Robin124
The salemans & fiance manger was rude! Told me my trade in was worth way less than Kelly Blue Book. They do not know the meaning of customer service!
Unprofessional - JEN
Very unprofessional. Once you buy the car they treat you like crap. Never ever go here. I have had to take my car in several times for service there is a problem everytime.
Trade in not paid off in time - john1
I bought a new Optima in June and traded in my old Kia. They did not pay off my trade in on time and left me with bad credit. I talked to them many times and they kept saying it was paid. Had to fight to get it done myself. Now I am trying to get them to fix this on my credit report and keep getting the run around. Terrible......
Took total advantage of my daughter. - Jennifer
They took total advantage of my daughter at the sale. The sales paperwork was wrong, gave her the wrong APR for her credit score. One of their sales people signed the loan paperwork for her when they made a mistake. They didn't send her the temporary title so she could get the registration and tags. When she called the service was horrible, and the male receptionist laughed at her when she insisted on talking to the general manager. These people are some of the reason car dealers are stereotyped as money hungry and dishonest. She did say Chad was sort of trying to make things better, but in the end her overall experience has been terrible.
Jeff Wyler Fairfield Cadillac Kia Nissan
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