REDO - Perfection in a car obtaining experience! - j.jannuzzi
Walked in and was warmly greeted. Walked in knowing what we wanted, but were offered options to better serve our needs. We ended up getting exactly what we wanted plus more for about the same price point we wanted to stay at. The person we worked with was Matt Fowler, he was a very pleasant person to work with and I have already sent my recommendations to friends also looking for a new car! Thank you again for the service you provide at the Sheffield Kia location! (No emoji but 2-thumbs-up)
Fantastic Service - pumpkinspice
Each time i come to Crown Kia to get my sedona worked it is super easy, very friendly, and pretty fast. Alex Greenland and his staff make sure you understand what is going on and a joy to work with with. Thanks, I will continue to come back
Best buying experience ever. - Mr.Moore
I have found a car dealership for life. My buying experience was absolutely top notch. I knew exactly what I wanted and I got it with no hassle or run around and at a great price on an exceptional vehicle. Dj Hester and Michael Mingl are two of the very best at what they do.
Quick and painless - Caryn
was the fastest and easiest car buying experience of my life! Tony was incredibly helpful. My husband loves his new (to him) car. I will
L definitely be contacting Tony next time we need anything.
Great Experience - idoc
After many weeks of looking for the right vehicle for me at another dealership, John Reed and Michael Jasper found the perfect car for me. Upon picking my car up , John Reed explained every detail of my new car. This was indeed the most stressless experience I have ever had leasing a car. Thanks again for a perfect day!
Well received - rick21
I like to thank Nilda Miller for being so helpful in getting us started with the process and everyone that preceded her to help with this get a new car it was very enjoyable and everyone went out there way to help us. Also a shout out to Gregg Zolnai he made us feel relax and and made the process enjoyable.
Best car buying experience - shahrzadsalem
Great experience with Hunter and the rest of the staff . I wish more Delaerships would operate like that . I was shopping prior to going into Dennis and i am so glad I did
A+ customer service Tim Hunt is the BEST - biv43146
Tim Hunt was awesome!! Dealing with him was the best experience I have ever had dealing with a car salesperson. I told him what my family needed and he was on top of finding what we wanted. I will definitely recommend Hatfield Kia/Tim Hunt to everyone I know looking for a new car!!!
Excellent - Jon O'Rourke
I can not say enough about Jordan Rice. He was very informative, he was able to answer all of our questions and he was patient and did not pressure my husband or I. Nice, polite and was very helpful with helping us find the right car for our family.
I would defiantly recommend Jordan Rice at Ricart .
Top Reviewed Specialists At This Dealership
Great car leasing experience! - Alynn
My experience with Taylor KIA has been wonderful, both in the sales and service departments. Kelly Price worked with me on getting a great deal, and has been available for any questions I had. I am very please with my car and will be for sure getting my next car at Taylor KIA.
bought a used Kia - johnson
My daughter had her heart set on a Kia Soul. Eric Wehrman worked with us to find one within our price range. outstanding service and a friendly atmosphere.
Excellent! - Cheryl
My salesperson (Cody Campbell) was great. Cody was very patient with my thousands of questions and test driving multiple cars! He was friendly, knowledgeable, and straightforward while walking me through the process. I left with a new car feeling good about the whole experience - would highly recommend.
Excellent Salesman!!! - SRC21
Mike Brown was very diligent in getting me into a vehicle that I could afford and that I needed. He was very patience and understanding of my financial challenges. He made my dream happen!!! Go see Mike TODAY!!!
Great - Sandy wilms
I have been looking for a car for three years I finally found a dealership that was layed back. Great experience with very friendly staff. Was never pressured to buy. Tom went out of his way to find us the right Kia Sorento to fit our family
Pete margliotti was excellent - Mel
Pete took good care of me and I was very pleased with his service. He walked me through the entire process, answered all of my questions
Very easy - Mom always on go.
Everyone is very nice. I went in for a repair but, I ended up purchasing a new soul with your summer on us program. Great deal couldn't pass it up.
Smooth deal - Mikejames1
Really feel like I got the best deal possible. Very easy transaction. Salesman was really helpful. Employees and office staff really made me feel welcome. Good experience overall!
New Kia's!!!! - Zelmer
Went there to trade in my 2005 Kia Sedona with 170000 miles on it and walked away with a new 2016 Kia Sedona and a new 2016 Kia Optima for my wife.
This was not a 2 for 1 deal. I actually purchased both of them.
My wife and I are exceptionally happy!
Horrible customer service - HLO40
In a few simple words, I will NEVER buy another car from them. I leased my Kia Soul In 2014, my lease is up in 9 mos. I received a text from someone In finance to come in and test drive a new car. I called the number back 2x and received no call back (this was a few months ago). A few weeks ago a young lady called me about coming in to discuss leasing another vehicle at which time I told her I would only deal with Jim (the manager). I was connected to his voice mail, left a message and was contacted in a timely manor. I explained what I was looking for and was told he would run some numbers and get back to me. Almost 2 weeks later the same young lady that initially called, called back to inquire about how things went with Jim when I told her he never returned my call and that I would go somewhere else she simply hung up on me. I called back to tell her that I work In customer service and that is no way to deal with someone, especially when you want their money. She said is that all I can do for you Ms. O'Neill and we ended the call. RUDE AND VERY UNPROFESSIONAL!!!! Needless to say I went to Preston Kia and was very pleased, that Is where I'll be going from now on...
Excellent service - Megan1122
My husband & I recently purchased a used Focus from Waikem. Brian Harris helped us tremendously by not only searching inventory for a good vehicle for us, but by working with us in the best way possible. He was very patient and kind with us through the whole process. We highly recommend him & Waikem Kia for any new or used vehicle purchases!
The Greatest! - TheBlueDelta
Our family is starting it's 4th year at this dealership. Jim Miller is very wonderful to work with. I cann't tell how many people stop and ask about my KIA and wonder wear I got it. I always recommend this dealership. I hope that everyone goes there.
Best price. Fast courteous delivery. Straight forward. - XFactor
I was searching for a 2016 Kia Sedona EX in Venetian Red within a 300 mile radius of Pittsburgh, PA (the specs we were looking for didn’t exist in the Pittsburgh area) and the lowest bottom line price was the biggest factor. I have bought cars out of state many times in the past for me and friends and family. Byers Kia, and Spencer Thompson specifically, went above and beyond to earn my business. Upon talking to Spencer, he advised the car in Byers inventory I had initially contacted him about was being sold as we were talking. But Spencer immediately offered to locate another car matching my specs for the same price. He arranged for it to be delivered to Byers Kia the next day. My wife and I drove from Pittsburgh the following day to pick it up. Spencer was very courteous and straightforward during the entire transaction. He had the car cleaned and ready to go when we got there first thing in the morning and arranged with Luke Flowers (the F&I guy) for all the paperwork to be ready so that we could be in and out as soon as possible. Luke was also a pleasure to deal with. Very low pressure on the extended warranty and gap insurance sales pitches. He offered one price for each and when I declined we moved on to the rest of the paperwork. We were in and out in 90 minutes. I highly recommend Byers Kia and Spencer Thompson.
Horrible customer service!!!! - Suzy
Previously bought an optima there in 2012 and had a great experience. We had also been really happy with our optima, so when we decided to upgrade we went back...big mistake! The salesman, Alan was too blunt and too rude to be dealing with people, wound up leaving extremely upset, the manager promised to call the next day and never did!!!! Went out to Kia of Castrucci and could not be happier the process was smooth the whole staff was professional, our salesman, Glen was great!! Left with a new Sedona! Highly recommend taking the drive and saving yourself the aggravation of dealing with kiKia of Dayton!
Wish I didn't - Brice5311
I bought a used Chrysler 200 from Superior Kia roughly four days ago. It was night time when I made the purchase and traded my Dodge Charger in as a down payment. The car looked great and the price was decent, but I made a purchase after dark and couldn't see all of the cosmetics of the vehicle. The next morning I noticed all four tires were corroded in the center causing it to appear white. It appears as if someone hit the curb on both sides because both wheels were peeling and indented a quarter of an inch on over half of the "spokes." I spoke with the salesman about the issue after driving a half an hour to the dealership. He went and spoke to the used car sales "manager" who gave a reply that there was nothing he could do about it I would have to fix it on my own. I never got to personally speak to the used car sales manager; he used the salesman to tell me everything he had to say. I called around for a quote and it was approximately $400 to have them fixed. All they offered me was a car wash which they admitted to not doing when I purchased the car because there was not enough time left in the night. I would not recommend this place and if I could trade my car in for my older car I would.they do not care about their customers and it is very disappointed in how unprofessional they handled the situation.
Will Not Return - unhappy customer
Purchased my used vehicle from Kia Mansfiled. Will never ever purchase anything from them again in. And on top of it they will never touch my car again. They never attached my plates correctly from my old car to my new. Small little detail. After having the vehicle less than a month, I had to take it back in to the service department due to the fact the NEVER totally tightened my lug nuts. Lack of safety concerns for their customers. The vehicle when they acquired it needed new brakes and rotars. They put new brakes on it but just machine shopped the rotars. I have had NOTHING but ISSUES with my BRAKES! I was told by their Service Manager I was hard on BRAKES. So I tried to communicate that Im not and in fact I am police academy trained in driving vehicles and also drove many vehicles in the military. So after being treated rude and taking my money for repairs, this Veteran will take his money down the road. So long SPITZER KIA!!
No issues - Brett73
Went in to look at the Kia Optima. Wasn't able to come to terms on a deal that I would like, but my salesman wasn't the least bit pushy, and wasn't upset at all when I passed on a deal. I was treated well by everyone I came into contact with
Purchase & Service - Jo - Mark
Purchased 5 vehicles , used and new, at Spitzer over the years . Always had good service and pleased with our purchases . Never had any problems or difficulties. When did Spitzer become a Kia dealership? I have a 1989 Jeep with 39K and considering a Kia Soul. Is Mr. Kirk Kennedy still with you. He sold us our last vehicle, a 2013 Dodge Durango. Jo Pruchnicki DWPJP@SBCGlobal.net
Service Center Technicians are extremely careless - LMiller
Service Center technicians at the facility are careless and poorly supervised by competent staff. The Service Center managers, both the Service Center Manager Lindsay and the Service Center Advisor John are excellent to deal with and try to make up for the Service Techs lack of attention. First time bringing the car in for routine oil change, came home to find out that they only put in 3 quarts of oil in my Sorento, and the engine covers were missing. Came back to the dealership and both Lindsay and John had the techs do another Oil change and replaced my engine covers. Second time to the dealership, I needed a new Thermostat. The replaced the thermostat and then I got no heat in the vehicle. Drove back to dealership, tech explained may be air in the system. They tried again to fix, still no heat. Brought the car over the Mentor Kia, and their techs discovered that the thermostat was improperly installed. Both Linday and John took care of the bill from Mentor Kia. I don't have a problem with the Service Center managers, I do however cannot stress how poor their service techs do their job and may cause damage to your vehicle.
Jeff Wyler Fairfield Cadillac Kia Nissan