Loved Montrose Kia - lleimbach722
I had a great experience at Montrose Kia. My salesman, Matt Fowler, was awesome and helped me get my payment to exactly where I wanted it to be!!
Excellent - jose.acevedo.9085
Crown Kia is a great and friendly dealer. Any information i need they gladly provide it. Prompt service. My travel to this dealer is 30 min and i really dont mind it because i like their service.
Great buy - Herroc8005
My family has been going here for years and dealing through Mr. Stacy. He always shows and gives us the best quality vehicles in our price. Has great customer service skills and is always willing to help you out.
Very friendly environment - Ryan132
Steve was very easy to get along with I have already recommended my parents to see him for a car. I got a good deal on my 2010 Jeep Wrangler and am definitely satisfied.
New car buying experience - Soul lover, Lynda
I was interested in a Kia Soul because it would be easier to get in and out of for a senior citizen. After the test drive, I realized everything I had heard about the Soul was true and I knew it was the vehicle for me. Antonio Grove was my salesperson and couldn't have been more helpful. He helped to make the whole process, from the test drive to the paperwork, a pleasant process.
As always, I had a great experience with Jim M at Kia! - Tiffany123
I leased my 1st Serento with Jim McConville in 2013 and I had such a pleasant and smooth experience. When it was time to turn it in and get a new 2016, I knew I wanted to work with Jim again. He is so kind and professional and I never once felt pressured. I would Highly recommend Halleen Kia in North Olmsted and especially Jim McConville! Thank you so much! I look forward to working with you again!
I love Dennis - jwilburn0
I had the best experience at Dennis Hyundai. The staff was very friendly and professional. I have already recommended this location ti a friend. I will definitely return.
Just bought a Kia and I love it. - nanham
I recommend the Kia to everyone and point them to the pleasant young man who sold mine to me.
Cagney Seay. It was a long day what with picking a car, paperwork, etc but Cagney was very pleasant, like talking to a friend, but, diligently working to help me find the car I wanted and keep me within my budget. I hope Kia knows what an asset to their organization Cagney is.
Great car leasing experience! - Alynn
My experience with Taylor KIA has been wonderful, both in the sales and service departments. Kelly Price worked with me on getting a great deal, and has been available for any questions I had. I am very please with my car and will be for sure getting my next car at Taylor KIA.
Excellent - J91
I am always greeted professionally and treated like my business is very important. I am kept informed on any changes to my vehicle which may be different than we discussed. I love that everything is explained to me before I leave and any additional questions are answered without hesitation.
Top Reviewed Specialists At This Dealership
Well done, Cronin Kia! - Karey
I had attempted to purchase a Kia Sportage at a dealer 5 miles from my home which ended in anger and frustration. So I took a 40 minute drive to Harrison, OH to Cronin Kia. I arrived at the dealership skeptical, but knowing what I wanted, 2016 Kia Sportage AWD. Salesman, Mike Monroe heard my previous struggle and made this buying experience so much better. After test driving the 2016, he offered to let me drive the new 2017 Sportage to check out the improvements. Mike made the process easy and fun. He was patient as I weighed my options between the 2016 model and redesigned 2017 model. He was incredibly knowledgeable about Kia's and the Sportage. I would highly recommend Cronin Kia and Mike Monroe. A little humor, knowledge, and low pressure sales closed the deal for me. The drive was worth it.
Excellent Customer Care - James C
Great service and care during the process. Working with the customer to ensure a good buy. Walking through the process many times just to clarify all aspects of buying a new car.
Great team - HLO40
I learned about Preston Kia via the internet. Almost immediately after submitting my request for my new Kia I was contacted and forwarded to Chris. He was extremely helpful and adamant that he could help me get into the Kia Sportage I desired. Upon arrival Chris connected me with the manager Ed, whom by the way is exceptional at his job, and Ed connected me with a wonderful sales associate Tom (there was also another manager on this team who ran the numbers, he was great as well, but I forgot his name). They were all very instrumental in helping me get the vehicle I wanted but Tom and Ed were vital to the deal closing. I was a bit discouraged by the time I reached Preston as I had already dealt with Bedford and Mentor Kia to no avail. I have had 2 Kia's so far and I love this particular car and thanks to the Preston team I was able to get my 3rd. I will definately deal with Preston from now on and will recommend others to do the same. Thanks guys for all of your help and for your sincere concern for what I wanted and doing your absolute best to make that happen. 😘
Quick and easy better than other dealerships - Shipping
The sales person who one Took care of me was very happy and help me out a lot he put more then he needed to and taking care of me. Whenever I go in there he's always a pleasurable person to speak to.
Good experience - Loretta
Sean listened to what we said we were looking for in a car and he delivered. The experience was good, pleasant and helpful. Thank you.
Great place! - Allysonmiddaugh
Everyone was so friendly and helped me get the car I deserved! My experience at Taylor Kia was really great. I would definitely recommend it to a friend.
Good car - Karen1
Devin is a good salesman. I would recommend anyone to see him. He got me an amazing car that I love. Thank you so much!
Excellent - Happy
We recently worked with Josh Haney at Waikem Kia . He provided us with the utmost customer service and professionalism. We would strongly recommend Waikem when looking for your next vehicle. This is our second car from them and we couldn't be happier.
Great Customer Service - Password1
Pete C. and team went above and beyond to help us get our dream car. We felt very welcomed and never felt rushed or pushed to purchase a vehicle we didn't want.
Horrible customer service - HLO40
In a few simple words, I will NEVER buy another car from them. I leased my Kia Soul In 2014, my lease is up in 9 mos. I received a text from someone In finance to come in and test drive a new car. I called the number back 2x and received no call back (this was a few months ago). A few weeks ago a young lady called me about coming in to discuss leasing another vehicle at which time I told her I would only deal with Jim (the manager). I was connected to his voice mail, left a message and was contacted in a timely manor. I explained what I was looking for and was told he would run some numbers and get back to me. Almost 2 weeks later the same young lady that initially called, called back to inquire about how things went with Jim when I told her he never returned my call and that I would go somewhere else she simply hung up on me. I called back to tell her that I work In customer service and that is no way to deal with someone, especially when you want their money. She said is that all I can do for you Ms. O'Neill and we ended the call. RUDE AND VERY UNPROFESSIONAL!!!! Needless to say I went to Preston Kia and was very pleased, that Is where I'll be going from now on...
Best price. Fast courteous delivery. Straight forward. - XFactor
I was searching for a 2016 Kia Sedona EX in Venetian Red within a 300 mile radius of Pittsburgh, PA (the specs we were looking for didn’t exist in the Pittsburgh area) and the lowest bottom line price was the biggest factor. I have bought cars out of state many times in the past for me and friends and family. Byers Kia, and Spencer Thompson specifically, went above and beyond to earn my business. Upon talking to Spencer, he advised the car in Byers inventory I had initially contacted him about was being sold as we were talking. But Spencer immediately offered to locate another car matching my specs for the same price. He arranged for it to be delivered to Byers Kia the next day. My wife and I drove from Pittsburgh the following day to pick it up. Spencer was very courteous and straightforward during the entire transaction. He had the car cleaned and ready to go when we got there first thing in the morning and arranged with Luke Flowers (the F&I guy) for all the paperwork to be ready so that we could be in and out as soon as possible. Luke was also a pleasure to deal with. Very low pressure on the extended warranty and gap insurance sales pitches. He offered one price for each and when I declined we moved on to the rest of the paperwork. We were in and out in 90 minutes. I highly recommend Byers Kia and Spencer Thompson.
Horrible customer service!!!! - Suzy
Previously bought an optima there in 2012 and had a great experience. We had also been really happy with our optima, so when we decided to upgrade we went back...big mistake! The salesman, Alan was too blunt and too rude to be dealing with people, wound up leaving extremely upset, the manager promised to call the next day and never did!!!! Went out to Kia of Castrucci and could not be happier the process was smooth the whole staff was professional, our salesman, Glen was great!! Left with a new Sedona! Highly recommend taking the drive and saving yourself the aggravation of dealing with kiKia of Dayton!
Wish I didn't - Brice5311
I bought a used Chrysler 200 from Superior Kia roughly four days ago. It was night time when I made the purchase and traded my Dodge Charger in as a down payment. The car looked great and the price was decent, but I made a purchase after dark and couldn't see all of the cosmetics of the vehicle. The next morning I noticed all four tires were corroded in the center causing it to appear white. It appears as if someone hit the curb on both sides because both wheels were peeling and indented a quarter of an inch on over half of the "spokes." I spoke with the salesman about the issue after driving a half an hour to the dealership. He went and spoke to the used car sales "manager" who gave a reply that there was nothing he could do about it I would have to fix it on my own. I never got to personally speak to the used car sales manager; he used the salesman to tell me everything he had to say. I called around for a quote and it was approximately $400 to have them fixed. All they offered me was a car wash which they admitted to not doing when I purchased the car because there was not enough time left in the night. I would not recommend this place and if I could trade my car in for my older car I would.they do not care about their customers and it is very disappointed in how unprofessional they handled the situation.
Will Not Return - unhappy customer
Purchased my used vehicle from Kia Mansfiled. Will never ever purchase anything from them again in. And on top of it they will never touch my car again. They never attached my plates correctly from my old car to my new. Small little detail. After having the vehicle less than a month, I had to take it back in to the service department due to the fact the NEVER totally tightened my lug nuts. Lack of safety concerns for their customers. The vehicle when they acquired it needed new brakes and rotars. They put new brakes on it but just machine shopped the rotars. I have had NOTHING but ISSUES with my BRAKES! I was told by their Service Manager I was hard on BRAKES. So I tried to communicate that Im not and in fact I am police academy trained in driving vehicles and also drove many vehicles in the military. So after being treated rude and taking my money for repairs, this Veteran will take his money down the road. So long SPITZER KIA!!
No issues - Brett73
Went in to look at the Kia Optima. Wasn't able to come to terms on a deal that I would like, but my salesman wasn't the least bit pushy, and wasn't upset at all when I passed on a deal. I was treated well by everyone I came into contact with
Purchase & Service - Jo - Mark
Purchased 5 vehicles , used and new, at Spitzer over the years . Always had good service and pleased with our purchases . Never had any problems or difficulties. When did Spitzer become a Kia dealership? I have a 1989 Jeep with 39K and considering a Kia Soul. Is Mr. Kirk Kennedy still with you. He sold us our last vehicle, a 2013 Dodge Durango. Jo Pruchnicki DWPJP@SBCGlobal.net
Service Center Technicians are extremely careless - LMiller
Service Center technicians at the facility are careless and poorly supervised by competent staff. The Service Center managers, both the Service Center Manager Lindsay and the Service Center Advisor John are excellent to deal with and try to make up for the Service Techs lack of attention. First time bringing the car in for routine oil change, came home to find out that they only put in 3 quarts of oil in my Sorento, and the engine covers were missing. Came back to the dealership and both Lindsay and John had the techs do another Oil change and replaced my engine covers. Second time to the dealership, I needed a new Thermostat. The replaced the thermostat and then I got no heat in the vehicle. Drove back to dealership, tech explained may be air in the system. They tried again to fix, still no heat. Brought the car over the Mentor Kia, and their techs discovered that the thermostat was improperly installed. Both Linday and John took care of the bill from Mentor Kia. I don't have a problem with the Service Center managers, I do however cannot stress how poor their service techs do their job and may cause damage to your vehicle.
Jeff Wyler Fairfield Cadillac Kia Nissan