Five star service - Ashton0831
. I walked into Kia with a 91 Volvo that literally was not going to move off the lot and the moment that I pulled in. before I even parked, Bernard made eye contact with me and I am so grateful that he's the one that helped me. he stayed 3 hours later than he needed to, was late for supper, took me home when I needed to get home to check on my mom, made sure that I left with a card that night. He was really good with my son and patient when he started being a typical 4 year old is that at the dealership all day. It is Pleasant to be around and personalized my experience in buying my first new car. I have told everybody how awesome he was and my experience. I highly recommend this lot. I've never had good luck with dealerships before and this one is totally made me a Kia customer for life thank you Bernard Scott!
What an Experience - jholloway0
It was very refreshing to go to a dealership and not feel pressured into a sale. Chris Thompson was extremely knowledgeable regarding the 2017 Tucson and the financing. Josh in the finance office was great at explaining all of the options and warranties. I will be referring family and friends to Huffines Hyundai of McKinney based on my recent purchase experience.
Accommodating - RobertsNanna
Helping my elderly parents to buy a car. They were very accommodating, helpful considerate, and efficient. The finance guy came to our area instead of asking them to go to the other office.
Phenomenal Customer Service - Robyn B
From my first interaction, the customer service representatives have been so personable and helpful. Complications with my bank forced me to arrange all my loan and purchase paperwork over the phone and the managers led me through every step. I was able to test drive, review all warranty and benefits I was covered for, sign for the car, and drive away within 2 hours. I had requested the maintenance/service history of the car and it was promptly delivered to me the next day without any questions. Unfortunately through the next few weeks, I had my engine light come on and every person made sure that I was well taken care of. They gave me a loaner car to, ensured I was well informed about what they were working on, and happily reminded me that everything was under warranty and paid for. They take care of their customers to the best of their ability and it will always be appreciated.
The Best - Bruce M
We had the best car buying experience ever. Diane Roulston was very helpful as was the rest of the staff. We got a good car at a very good price without any pressure or hassle.
Service Review - email@example.com
My experience was great. I was told what was going to happen every step of the way. Carter Macey was helpful in all areas. Carter called me every day to give me a update on my car, and for this I felt at ease.
A great experience all around! - SLM76708
We bought a 2017 Kia Sorento last week at Moritz Kia Hurst and the experience couldn't have been better! We had been in touch with Garry Johnson prior to coming to the dealership (all the way from Waco!). He hadn't arrived for the day yet when we came to the dealership to purchase the Sorento that we liked, so David Boldak invited us in, brought around the vehicle, showed it to us, and took it on a test drive with us while we waited for Garry. When we came back, Garry had arrived and we finished the deal with him. He did everything in his power to make sure that we were as close to the price point we wanted as we could get! After the deal was made, we headed into finance with Amir Rafiq and he was able to get us a great deal on financing too! All around, this was the easiest car buying experience we have ever had, all thanks to Garry, David, and Amir! Thanks, guys!
Great People to Deal With - FilioScotia
When my wife and I decided to buy a Kia Soul we naturally went to the Lufkin Kia dealership, knowing what we wanted. We have had some not-very-pleasant experiences with car dealerships and pushy sales people, so we were very pleased by the way your salesman, Randy Davis, guided us through the entire process. He helped us focus our search and decide what equipment and features we wanted and didn't want. He put me behind the wheel for a test drive, which did the trick. It "sold" us on buying a Kia. That, and learning how highly JD Power rates Kia vehicles, especially the Soul. It's one of the best and most dependable cars on the road.
Randy then guided us through the paperwork, explaining the financing and everything in that process. The dealership gave us a good deal on our trade-in, and the bottom line is that we drove home in a brand new car that we are very happy with.
I always recommend Kia and Premier to anyone I know is thinking of buying a new car.
Top Reviewed Specialists At This Dealership
Internet & Fleet Sales
Great Experience - ECS
Just purchased Kia #2. I dread the car buying experience, but this was easy, painless, and actually enjoyable. All of that due to Clark who was great. Friendly, knowledgable, helpful. Instant rapport and level of trust. I'll be back when it's time for another car.
New Car Sales
Great service - Mimi
Great service department always friendly and eager to please. I've been doing business with them 7 years with no problems. I always recommend them
Fast, Efficient, Affordable Service Dept - LadyE26
Outstanding service on the pre-owned Nissan that I bought last month. Gary Roberson and Tim Barnes made sure my car was in almost-new condition at a VERY affordable price. They are a woman-friendly company and the service is fast and efficient. I would highly recommend Patterson Kia of Arlington to everyone.
Great experience - budman
When we went into Van Griffith Kia on !0/3/16 we had no intention of buying a new car - we only wanted to take a test drive to compare the Sorento vs the Hyundai Santa Fe . What we found was that the Sorento beat the Santa Fe hands down in comfort , style , and mpg. Still , we had planned on getting our new vehicle through the Sam's Club / TRUEcar program . We already knew what our guaranteed savings would be through the TRUEcar dealers . We also knew what our trade was worth based on kbb.com. Our salesman, Eden Palmer asked if he could try to work out a deal for us . It never hurts to ask . To make a long story short , they matched the savings from the TRUEcar program and gave us fair value for our trade. And , we didn't need to go to Ft Worth or Dallas for our new vehicle . We love our new Sorento. Hats off to Eden and the team at Van Griffith Kia
Excellent service - Lucy Sosa
Great services from John and Mike Shaw Kia team. Superb work! Truly friendly and optimistic. Will not take no for an answer and will find the best rates for their customers!
happy and thank you - amydenstaple
I want to say thank you to Greg A and Mike Kenney in the finance dept and Chris M & Rick
for all your help we are happy and thanks for making the deal happen and getting the payments pretty close to where I wanted them for both cars. its was neat to get two kia souls on the same day and you all made it happy good job
Very informative and knowledgeable about vehicles being sold - MsToi
When you 1st arrive to the dealership the salesman doesn't hound you nor pressure you into purchasing a vehicle that you do not want. Also very upfront about down payment and willing to work with you in trying to get you approved.
Friendly and flexible - Nate
Our second car purchase from Crown, and both times they were helpful and patient, and helped us get a car that we wanted.
Very good guys at southwestkia in Rockwell - Bigmike
If u need a vehicle go to southwestkia in Rockwell and ask for Jacob Rosales he will go out of his way to help u get in the vehicle of ur dream very good dealership and salesman
Above and Beyond Customer Experience - djamsey
'twas a great experience and my salesman Red was on point! he really knows how to provide above and beyond customer experience. he sets appropriate expectations with his clients and never uses those unrealistic salesman pitch in order to close a sale. as a first time car owner (and a meticulous one), i can certainly say that i made the right choice and given a chance i'll definitely get my second car (SUV) with them. also, one of the best thing that this dealer have, is their after sale. their staff are so professional, warm and very helpful! so if you're looking for a reliable vehicle that fits your needs, budget, lifestyle and most of all excellent customer service, i'd strongly suggest this branch of Bert Ogden! kudos to the team. again, to Red and Eva truly appreciate all your help! 👍🏼👍🏼🚘👏🏼👏🏼🤓#happycustomer #1sttimebuyer #goodjobBertOgden #customerisalwaystheirpriority #highlyrecommended
Great experience - ctc1969
My family and I were looking to buy a used car, and were treated as if we were high dollar buyers. VERY pleased with our sales consultant, Angel Alcala. She went above and beyond to help us find the right vehicle! Our experience with the financial business manager, Maria Bell, was top notch! She was able to work with us to get payments that would fit our budget. We couldn't have done it without them both. WE WILL ABSOLUTELY RECOMMEND INTEGRITY KIA TO OUR FRIENDS AND FAMILY.
awesome as always - davidbirden
I Would not go anywhere else. Best service I have ever gotten. Got a Soul to show others how to have soul!
Love my Kia
they are the most helpful people u get what u want - faustino1975
The personal are friendly and willing to go the extra mile to make u get the car u want not like other dealers that want to sell you what they want which makes this place nice also their service dept get ur car running really fast
Great service before and after the sale - Chase
I've worked with just about every dealership in town and the guys at Victory Kia have always treated me the best. Thank you to the Victory Kia team.
Enjoyable experience - tammy Messimer
The salesman Ryan and finance guy Chad were just wonderful. There was a little wait to see Chad, but Ryan and everybody else there made it an enjoyable wait. This is the 2nd vehicle my wife and I have purchased from Ryan in the last 3 months and he has done everything in his power to make both experiences enjoyable. I would most definitely recommend Patterson Kia to my friends and family!
Susan Davidson is Awesome!!! - jess78
Susan came recommended from a friend whose wife & sister bought cars from Susan. This was the first time I have ever purchased a new car & Susan was the BEST!!! She worked with me & help me stay within my budget.. Answered all my questions & has even followed up with me.. Now that's service & beyond!!!
Service in not good - rtrimyer
Service department had my car for five days and was not able to set my car up properly , service manager expected me to just take my car and bring it back to get the items completed that I had paid for and were promised to be done in a few days.
Best experience ever - jmills452
I have bought many cars over the years and it's always a 4-6 hour all day experience. This was a two hour experience. I got a great deal and my salesman Reshawn was awesome. Finance was great. The bumper to bumper warranty from Kia and gap insurance were very affordable.
Lack of respect - Sorrento unhappy
This dealship sucks. I would not recommend it my worst enemy. When I bought my Kia they took forever to get it ready for delivery. At delivery the were more interested in taking my picture then to show me how my new car works. Then when I stoped by to pick up the new license plates they asked if I would like them to put on, They took the car back put the new plates on and then installed the window sticker about 4" from the side and about 6" from the bottom. So now I have a sticker that can't be replaced obstructing my vision. What a waist of time.
Horrible sales department - Unhappy
Stay away from this dealership! They acted like a used kia car was worth more than a new one. Rude sales people! Stay away from them!