There is a reason that we have purchased 4 Subarus here - Todd
The salespeople are professional, helpful, and friendly. They don't make you do "the dealership dance". Michael and James are both outstanding. I will recommend this dealership to any friend or family member with confidence.
Accommodating - RobertsNanna
Helping my elderly parents to buy a car. They were very accommodating, helpful considerate, and efficient. The finance guy came to our area instead of asking them to go to the other office.
My satisfaction - sgrills46
This is the 3rd Hyundai Sonata that I have purchased from Huffines (1st one from Plano Tx dealership and last 2 from McKinney. TX.) obviously, I'm pleased with the dealership as well as the vehicle.
Phenomenal Customer Service - Robyn B
From my first interaction, the customer service representatives have been so personable and helpful. Complications with my bank forced me to arrange all my loan and purchase paperwork over the phone and the managers led me through every step. I was able to test drive, review all warranty and benefits I was covered for, sign for the car, and drive away within 2 hours. I had requested the maintenance/service history of the car and it was promptly delivered to me the next day without any questions. Unfortunately through the next few weeks, I had my engine light come on and every person made sure that I was well taken care of. They gave me a loaner car to, ensured I was well informed about what they were working on, and happily reminded me that everything was under warranty and paid for. They take care of their customers to the best of their ability and it will always be appreciated.
Great Service - AshleyM
I set an appointment to get my car serviced. Once I got there, a lot of cars were lined up waiting to get serviced. The service team moved so quickly and were extremely nice as always. Always an easy process when I go to this location. This is the only one that I go to. Heather was great and always helps me out when I come in.
Best experience by far! - Sang Won Ham
We went through many car dealerships and always left fatigued and confused by the ambiguous atmosphere of car buying process until we met Douglas Murphy at Hurst Moritz Kia. Douglas was very patient with our loaded questions and tried his best to come back with crisp and clear answers. Thanks to this great guy, we finally left with a fabulous Kia Sedona that we were looking for. Thanks Douglas!
Great People to Deal With - FilioScotia
When my wife and I decided to buy a Kia Soul we naturally went to the Lufkin Kia dealership, knowing what we wanted. We have had some not-very-pleasant experiences with car dealerships and pushy sales people, so we were very pleased by the way your salesman, Randy Davis, guided us through the entire process. He helped us focus our search and decide what equipment and features we wanted and didn't want. He put me behind the wheel for a test drive, which did the trick. It "sold" us on buying a Kia. That, and learning how highly JD Power rates Kia vehicles, especially the Soul. It's one of the best and most dependable cars on the road.
Randy then guided us through the paperwork, explaining the financing and everything in that process. The dealership gave us a good deal on our trade-in, and the bottom line is that we drove home in a brand new car that we are very happy with.
I always recommend Kia and Premier to anyone I know is thinking of buying a new car.
Top Reviewed Specialists At This Dealership
Internet & Fleet Sales
very satisfying and professional - happyhappy
my sales person was ndora. from start to finish it was an easy buying experience. would definitely ask for dora when i decide to buy another new car.
Great Experience - ECS
Just purchased Kia #2. I dread the car buying experience, but this was easy, painless, and actually enjoyable. All of that due to Clark who was great. Friendly, knowledgable, helpful. Instant rapport and level of trust. I'll be back when it's time for another car.
New Car Sales
Great service - Mimi
Great service department always friendly and eager to please. I've been doing business with them 7 years with no problems. I always recommend them
Great used car buying experience - Moose31
I recently purchase a used Sentra for my daughter at Patterson Kia. I worked with Alex who helped me with another vehicle purchase about three years ago. He was very helpful and not pushy at all. When I shook his hand I made sure he knew that we were buying because he made it so easy. Our credit rating is fair at best, but they were able to work with us. Special shout out to Kyle in finance who helped us out as well. Made everything very easy when the bank asked for some extra information from us. I would go back to Patterson Kia the next time I am in the market for a car.
Great experience - budman
When we went into Van Griffith Kia on !0/3/16 we had no intention of buying a new car - we only wanted to take a test drive to compare the Sorento vs the Hyundai Santa Fe . What we found was that the Sorento beat the Santa Fe hands down in comfort , style , and mpg. Still , we had planned on getting our new vehicle through the Sam's Club / TRUEcar program . We already knew what our guaranteed savings would be through the TRUEcar dealers . We also knew what our trade was worth based on kbb.com. Our salesman, Eden Palmer asked if he could try to work out a deal for us . It never hurts to ask . To make a long story short , they matched the savings from the TRUEcar program and gave us fair value for our trade. And , we didn't need to go to Ft Worth or Dallas for our new vehicle . We love our new Sorento. Hats off to Eden and the team at Van Griffith Kia
Excellent service - Lucy Sosa
Great services from John and Mike Shaw Kia team. Superb work! Truly friendly and optimistic. Will not take no for an answer and will find the best rates for their customers!
happy and thank you - amydenstaple
I want to say thank you to Greg A and Mike Kenney in the finance dept and Chris M & Rick
for all your help we are happy and thanks for making the deal happen and getting the payments pretty close to where I wanted them for both cars. its was neat to get two kia souls on the same day and you all made it happy good job
Friendly and flexible - Nate
Our second car purchase from Crown, and both times they were helpful and patient, and helped us get a car that we wanted.
Amazing Dealership - Kdodson
We have purchased two cars from Southwest Kia, their customer service is truly amazing and they treat you like you're family. Their service department is wonderful, along with their management. If you're looking into getting a new car this is the place to go, ask for James and he will help you anyway he can. Phenomenal experience here and I'll continue to do business with them, we love Southwest Kia in Rockwall.
Above and Beyond Customer Experience - djamsey
'twas a great experience and my salesman Red was on point! he really knows how to provide above and beyond customer experience. he sets appropriate expectations with his clients and never uses those unrealistic salesman pitch in order to close a sale. as a first time car owner (and a meticulous one), i can certainly say that i made the right choice and given a chance i'll definitely get my second car (SUV) with them. also, one of the best thing that this dealer have, is their after sale. their staff are so professional, warm and very helpful! so if you're looking for a reliable vehicle that fits your needs, budget, lifestyle and most of all excellent customer service, i'd strongly suggest this branch of Bert Ogden! kudos to the team. again, to Red and Eva truly appreciate all your help! 👍🏼👍🏼🚘👏🏼👏🏼🤓#happycustomer #1sttimebuyer #goodjobBertOgden #customerisalwaystheirpriority #highlyrecommended
Great experience - ctc1969
My family and I were looking to buy a used car, and were treated as if we were high dollar buyers. VERY pleased with our sales consultant, Angel Alcala. She went above and beyond to help us find the right vehicle! Our experience with the financial business manager, Maria Bell, was top notch! She was able to work with us to get payments that would fit our budget. We couldn't have done it without them both. WE WILL ABSOLUTELY RECOMMEND INTEGRITY KIA TO OUR FRIENDS AND FAMILY.
awesome as always - davidbirden
I Would not go anywhere else. Best service I have ever gotten. Got a Soul to show others how to have soul!
Love my Kia
they are the most helpful people u get what u want - faustino1975
The personal are friendly and willing to go the extra mile to make u get the car u want not like other dealers that want to sell you what they want which makes this place nice also their service dept get ur car running really fast
Great service before and after the sale - Chase
I've worked with just about every dealership in town and the guys at Victory Kia have always treated me the best. Thank you to the Victory Kia team.
Enjoyable experience - tammy Messimer
The salesman Ryan and finance guy Chad were just wonderful. There was a little wait to see Chad, but Ryan and everybody else there made it an enjoyable wait. This is the 2nd vehicle my wife and I have purchased from Ryan in the last 3 months and he has done everything in his power to make both experiences enjoyable. I would most definitely recommend Patterson Kia to my friends and family!
Took my money, did not complete repairs as agreed - ClayCooleySucks
I purchased a used 2014 Kia. It had some dings in the door and minor scratches in the paint. Part of the deal we got in writing was that Clay Cooley Kia would fix the door dings and paint scratches. They were supposed to be done by the end of the week, last week. They didn't call me last Friday like they said they would, so I called them around 8pm. I was transferred several times and disconnected during a transfer. No one knew what was going on or where the car was. Someone from service told me it would be ready the next day and they would call me. Saturday came and went, no call. Sunday, they are closed. Monday came and went, no call. Tuesday, I called at 5pm to check the status. Again, I was transferred several times, disconnected, had to call back twice to find my salesperson who said, "Oh, probably tomorrow, we'll call you." They have my $15k, but I don't have a car -- and no one seems to know where it is or when they will come through on their agreement.
good warranty - minitmart
my visit was very pleasant because i found something better than what i was looking for thanks to the salewoman who offer me another option equal to the one i was looking for
Best experience ever - jmills452
I have bought many cars over the years and it's always a 4-6 hour all day experience. This was a two hour experience. I got a great deal and my salesman Reshawn was awesome. Finance was great. The bumper to bumper warranty from Kia and gap insurance were very affordable.
They dont even deserve one star - Emrah Akay
Stay away from this dealer!!!! I made a mistake and purchased a vehicle from KIA. They are so unprofessional. When I purchase the vehicle they put wrong information on the bill of sale paper (Vehicle model, year, VIN number etc. I have been waiting for them to fix this issue so I can register my vehicle. I talked to 2 managers about it (Mr. Khan and Mr. Efren) and left voices but they did not even care and try to solve it. It was a totally disappointment experience for me. I do not recommend this dealer to anyone.
Return Customer - yellagirl22
I purchased my Kia Forte in 2012 and Salvador M. did an amazing job helping me find a vehicle that was just for me. I recently purchased my daughter a 2016 Kia Soul and Salvador was there for me again. I was excited to find out that he was still there and again he helped with a flawless transaction. Cecil, was so nice and uber helpful as well. If you need a car go see Salvador M. and Cecil at Southwest Kia.
Excellent Customer Service Keep Up the Good Work - Linda Joyce Rhodes Karki
I rate University Mazda excellent based on the excellent customer service I experienced overall but more specifically from my salesperson, Darrin Locking, who went above and beyond by showing me at least 8 different vehicles along with the pros and cons of each. In addition to that he worked out a deal where I traded in a smaller vehicle with I bought from the same dealership 3 months previous with minimum down or out of pocket. Kudo's to Danny Williams in the finance department who was not only professional but very personable as well. These 2 gentlemen made my car buying experience painless. I recommend them and University Kia/Mazda highly.