It was quick and painless! - kitch
I was impressed with how well everything went and I liked that there was no haggling. I left feeling like I got a great price and have told everyone about the excellent deal I got (they're all impressed and I tell them where to go and who to talk to!). I am loving my new car and feel confident that if/when something goes wrong, Huffines will take care of me.
Great experience! - Yeayimo
Jack was awesome! He helped us get a car within our budget. Everyone was incredibly friendly and helpful! We would definitely use Gay Kia again in the future when we are ready to purchase another vehicle!
Best time I have EVER had at a car dealership - bbcoachtyson
Daniel Testa was my sales guy, in the used car area. He found me a great car with a clear Carfax in my price range and payment limits I wanted to stay in. The no haggle/hassle pricing takes a lot of the pressure off. With Daniel I felt like a person not just a sale. He was attentive in making me feel comfortable. He was great with following up with me and offered to meet me geographically in an area closer to me during my off hours from work. Very accommodating. In this day and age of online car buying this experience brought back what online can't deliver...customer service and a personal experience. Rico Torres was awesome too! Even my finance man Isaiah Crowe III was hilarious, helpful, personable, patient, helpful, kind and had customer service skills for days. When finance people are usually dry Isaiah is not. He made the finance part even joyful. I would definitely buy from this dealership again! Hope everyone learns something from these gentlemen because many customers will be very satisfied. Thanks for taking great care of me guys! God bless you all.
My experience with Gracie was heart warming and honest. - Birdie
My son just graduated from high school, starting a new job and going to college. We were seeking a "starter" car. We never anticipated the wonderful outcome. Gracie helped us on a Saturday and she was so kind and helpful that we returned the next Saturday to find the perfect car. Gracie was busy when we returned so Terry helped us out in the meantime. He was great. When Gracie returned she helped us with a sporty Kia Rio, one owner, super low mileage and still with 2 years warranty. To top it off, the price is exactly what we were looking for. Gracie has been no stranger after the transaction as my experience with other car dealers. They just do not care about you after they get their money...unless you want to buy another car! Gracie has been in contact me to ensure everything is fine and most of all, to make sure we are happy. We couldn't be more satisfied. Love this place and Love Gracie!! Roberta Cruz
What a wonderful experience!!! - littlesue2us
I had such a wonderful experience with Crown Kia! Clay Walker made everything so easy. I am still amazed that I walked in and 2 hours later I left with my first ever brand new car!!! Clay was so helpful and Travis Tague also!
Amazing service! - CherylS
I was greeted by Heathers Stallings and she was so nice and very knowledgeable! She greeted me with an amazing smiling and took the time to explain everything to me. This was my first visit to this location since moving here last month and Southwest Kia will definitely be my place for all my service needs and when it's time to purchase a new car I will definitely be visiting the sales floor!
Top notch service and customer respect as always... - Deanna M
Third time to purchase here. Byron Sherman is my Sales Rep and he goes the extra mile ALWAYS. Will never go anywhere else but here.
awesome, smooth, great product our 4th one - David Settle
kia, souls are super cars this is our 4th kia soul good milage comfy seats sharpe lookin every body was friendly popcorn was good cowboy thanks COWBOY KIA
Top Reviewed Specialists At This Dealership
New Car Sales
Best New Car Deal - Big R
I want to say up front I hate buying a new car. From the time I drive on the lot, usually I feel like fresh meat for the vultures that are hovering just waiting for you to exit your car. At Van Griffith, the opposite is true. These people run a classy dealership (down home country style).
JR was our salesman and I can not say enough good things about him. From the get go, he was behind the 8 ball because I had a firm quote from a Dallas dealer that would be hard to beat. He went out of his way to find me the deal I wanted and met the price (he also threw in 2 free hats). He also spent nearly an hour with my wife sitting in the car going over all the gadgets on the Soul Exclaim. He was patient with old folks like us, never in a hurry.
I will recommend Van Griffith to anyone looking for a vehicle purchase in the future.
Surprise, Surprise!!! - Charann Hare
I bought a 2015 Kia Sportage from Central Kia of Plano, and Jeremiah Foster was my sales representative. He helped to ensure that my time spent in the dealership was as minimal as possible, and he handled every step of the process smoothly. (He was able to get me the maximum amount for my trade in, which I really appreciated.) I highly recommend Jeremiah to anyone looking for a sales associate with integrity.
This email, along with over 4000 other emails got stuck in the system for over a year. I'm glad that I finally retrieved it because Jeremiah was one of the most considerate salesmen that I have ever dealt with.)
old email address: firstname.lastname@example.org
new email address: Charann.email@example.com
PS - When I made my most recent vehicle purchase, I hadn't intended to purchase any vehicle at all. Jeremiah called me and said he believed he could offer me a deal I couldn't refuse. So, I made an appointment. I didn't really think I would be purchasing a new vehicle, but Jeremiah worked hard to make that deal. He took the time to really go over the vehicle which was missed the last time.
The perfect car buying experience - Tripp
These guys have it figured out! Quick in quick out on both service and sales side. No-haggle pricing and friendly staff make this the place to shop for a new vehicle
Brad Massey - chriswood6033
Just bought. A 2017 sport age from Bras he made it easy found what we wanted quickly and made shire my wife was happy with the choice we made witthno presser.Anyone looking to buy a Kia please asks for Brad he goes above the norm for a salesman.
Friendly and flexible - Nate
Our second car purchase from Crown, and both times they were helpful and patient, and helped us get a car that we wanted.
It was a wonderful experience - dariolopez
Katy Parks was excellent to work with she got us everything we asked for and then some. We have purchased 4 new cars from Kia Southwest and the experience is better each time.
Great experience as a first time buyer - Flores, Evonne
Devon Day my sales professional did great in helping me chose my first vehicle!! The staff did everything they could to help as well. Overall a great experience!!
Great experience - ctc1969
My family and I were looking to buy a used car, and were treated as if we were high dollar buyers. VERY pleased with our sales consultant, Angel Alcala. She went above and beyond to help us find the right vehicle! Our experience with the financial business manager, Maria Bell, was top notch! She was able to work with us to get payments that would fit our budget. We couldn't have done it without them both. WE WILL ABSOLUTELY RECOMMEND INTEGRITY KIA TO OUR FRIENDS AND FAMILY.
awesome as always - davidbirden
I Would not go anywhere else. Best service I have ever gotten. Got a Soul to show others how to have soul!
Love my Kia
Very good experience - Ahmad
We had wonderful experience at the Dealership for the first time. It was I think the third time we had every dealt with Car dealership. I give full credit to Mike Williams. He was very helpful. He gave us what we wanted and how we wanted. He worked for us to get us what we want and remain on our side throughout the process. I definitely recommend him if you every had bad experience in the past at other dealership I have confidence in Mike that he can get you what you want and how you want it.
A good car buying experience! - Car girl Nancy 56
Out of all of our car buying experiences this was one of the best! They delt with us in a very honest manner, unlike some other dealerships! Javier is a great sales person who was very straight forward in our car deal! This is our second car to buy from Fort Bend KIA and we were Not paid to give them an Excellent review !!! The dealership speaks for itself!
Amazing - Aaron Small
I had an Amazing experience at Parkway family Kia! I went to dealerrater and saw the amazing reviews for Linda Muhammad and that's when I contacted her! From the moment I was on the phone with her all the way to the final sale she was wonderful! She truly listens and cares for her customers! There was no pressure to buy or feeling rushed, I felt more than comfortable and I will definitely comeback to her in the future. Linda you have made a longtime customer! Thank you!
they are the most helpful people u get what u want - faustino1975
The personal are friendly and willing to go the extra mile to make u get the car u want not like other dealers that want to sell you what they want which makes this place nice also their service dept get ur car running really fast
bought a kia optima - troy1234
My sales man, ryan was very professional, was able to walk me through the process and made a hectic process bearable. The car is awesome and drives like a dream
Great - Lufkinlady
Had a nice, easy experience buying once again from Kia Lufkin. This makes four new Kia's we have purchased form Kia Lufkin. Nothing but Kia for me. Very nice people to help with any and all questions I may have.
My salesman, Ben Boyle is truly an asset to Kia lufkin.
My New Car Experience - diane_beth
Came into dealer looking to buy a new car, was immediately approached by Joseph Porter the salesman. Gave great sales advise in which I was convinced to get the car I was looking to buy. Would definitely recommend to any first time buyer. Great dealership to buy a car from. Thank you!
Very bad experence - cb1959
We made a deal on a new Soul on Friday, wrote them a check in FULL with the car to be picked up on Monday . Then they call on Saturday and try to add $700 to the price .They said that because We didn't sign all the paper work they didn't have honor THEIR deal ! This was the worst car buying experience of my life.
GREAT SERVICE NO PROBLEMS. - jdrury
THEY DID THERE BEST TO MAKE THIS A PLEASANT DEAL AND DID.THAT I WOULD SEND ANY ONE THERE AFTER THE WAY I WAS TREATED..
Great service from stan - Dorothy s
They were very easy to work with and helpful. They were very untreated in what I had to say also listened to what I wanted and was able to help me
Cheat customer - yan wang
This complaint will be reflected on the company's BBB Business Review for 36 months from the close date with the following language: "The company failed to respond either to the consumer or the Bureau to the complaint(s) filed."
Fails to perform the insurance content Unilateral breach of contract
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