74 Texas Kia Dealers

Ask for Chad! - SD

Ask for Chad!! I have worked with him more than once. He gone even be there when the dealership closes to make sure you the customer get what u can afford. Keep up the good work Chad!!!💪🏾

They were very kind and helpful from beginning to the - ronlinbell

They were very kind and helpful from beginning to the purchase of my new car

I came here to buy my first car as a 25 year old. - brianseo9

I came here to buy my first car as a 25 year old. Joon Lee helped me out and he was great! I was looking at the K5 and he showed me the EX trim that they had and I was sold after sitting in the car for 3 minutes. The rest of the process was very smooth. Joon made sure to give me the best rate possible as well as the best service. Highly recommend seeing Joon for your next car!

Best experience I’ve ever had. - Naomi Lozano

Best experience I’ve ever had. Was immediately greeted with smiles upon entering. Brittany Rubio was kind, caring, patient, knowledgeable and empathetic though out the whole sales portion. After purchasing the vehicle the help I have received from Jared Johnson, Cassandra and Jorge in services has been outstanding. They have helped in any way they can. The customer’s satisfaction is really at the forefront of this CarMax West location. Many thanks to all there. 10 out of 10 would recommend every time.

Good service, quick and easy to get in and out. - penag81

Good service, quick and easy to get in and out. Experienced workers. Overall good service.

The dealership is very open and clean. - Phillip Leffel

The dealership is very open and clean. There is a wonderful waiting area if you're getting service done and they also offer a ride service.

Worst dealership ever. - Sasha

Worst dealership ever. Do not buy a car here they sell you unnecessary items and tell you that it’s not removable when it really is and are lying to you. Genuinely save yourself the headache that I am going through and still going through after 3 months of owning my vehicle. I legit had to get my transmission replaced ONLY 5 DAYS OF GETTING MY CAR UNBELIEVABLE.

Fast and friendly service it was a great visit and - Micaela Nino

Fast and friendly service it was a great visit and experience especially from Randy Q.!

The dealership had great, helpful staff and gave more - Nathan

The dealership had great, helpful staff and gave more than a fair deal to me! Robert was my sales man and he walked me through all of the details and features the car I picked had to offer!

recently purchased a 2024 Kia Sorento X-Line EX from - ethan.peterson1029

recently purchased a 2024 Kia Sorento X-Line EX from World Car Kia North, and my experience has been extremely disappointing. The dealership advertised a $7,000 dealer discount online, but when I reviewed my final paperwork, the discount was not properly applied. Instead, they buried thousands of dollars in unauthorized add-ons like a ceramic coating, an extended warranty, and window film — none of which were clearly disclosed, explained, or offered as optional. At signing, I was only shown a Truth in Lending summary, not the full breakdown of the financing. I later discovered that over $5,000 in additional products had been hidden in the cash price, inflating my loan by thousands of dollars without my informed consent. When I raised my concerns, the dealership initially refused to correct the sale properly, offering only to cancel one small part of the unauthorized charges. I have since filed formal complaints with the Texas Attorney General’s Office and the Consumer Financial Protection Bureau regarding deceptive financing practices and misrepresentation. I caution anyone considering doing business here to review every document very carefully and be aware of hidden charges. I hope World Car Kia North takes these issues seriously and improves their transparency moving forward.

Service department is very incompetent and had my car for - Amber

Service department is very incompetent and had my car for 7 weeks for a transmission.

I love working with Karina! - marzaveon_cooper

I love working with Karina! Very professional and very helpful I recommend her to everyone! Will definitely be back. Thank you for your great customer service.

I just want to give a huge and big thank you to Joe - Klaryssa Rodriguez

I just want to give a huge and big thank you to Joe Balboa!! From the very beginning he made sure to answer all my questions or concerns and was very thorough and was well educated on Kia products/services. His hospitality and generosity made it a plus along with a few of the other car salesmen! I had the best experience with Kia and couldn’t be happier with my purchase! Thank you for making the process so smooth and thank you for going above and beyond!

Found an Autotrader posting here for the Vehicle I was - awispa

Found an Autotrader posting here for the Vehicle I was looking for at a very reasonable price and in super condition with low mile. Investigated this listing and the autofax. Set up a time with Chrissy met her early inspected vehicle took drive made cash offer and finished paperwork exactly as shown in posting with no changes or additions. Chrissy and all staff I met were friendly and helpful. I have a few days for closer look by my mechanic but expect no hiccups. Thanks for a fast and pleasant transaction 5/24/25.

When I went in and left I felt the service was good. - lonnie

When I went in and left I felt the service was good. However, they recommended a couple of things specifically 2 new tires, and stated they could not rotate them because two tires were too bald. I checked them and they were not but it wasn't worth the argument. The bigger issue was they said I needed new brake pads and rotors turned. Specifically, they said the pads were down to 2 Millimeters in the back and down to 5 in the front. I found this odd for the low mileage on the car so I took it to two different places (firestone and Breaks Plus) both of them came back and said the brakes were fine and they are at 6 mil in the front and 5 in the rear. I find this practice of lying to get more money dishonest. I would always recommend getting another opinion if they suggest work needs to be done. Update- 2/14/2024 The GM Frank White Reached out to me and we agreed that a mistake was made and Frank made the situation right. The actions they took to resolve the issue have restored my trust in them and I am updating this review from 1 star to 5 stars.

I have been very satisfied every time I've taken my car - MIKER3591

I have been very satisfied every time I've taken my car in for service. Everyone there is very friendly and helpful.

We’ll start with the good. - mwintxk

We’ll start with the good. Denise Epps was amazing. She was helpful, kind, respectful, and worked hard for me. The not so good. The men (Travis Jones was one) in the finance department tried bullying me into a higher payment for a vehicle than I was comfortable with. Then, had the audacity to ask who was paying for the car - me or my husband- and why my husband wouldn’t let me buy it. They asked why my husband wouldn’t give me X amount of money a month to pay for a car. How rude and disrespectful. They would have never asked a man that. Moreover, they marked up the value of a used vehicle and claimed it was priced below market value. They had the vehicle listed on the website as a higher trim level, but the purchase agreement and VIN was for a lower trim level. When I sent a screenshot of the market value (JD Power) for the actual year/model/trim/mileage, they acted like I was stupid and didn’t know what I was talking about. There are dealerships that don’t treat women like they are incompetent, just not this one. I was able to purchase a used vehicle from a different dealership and had a wonderful experience. I will never go back to Classic Kia and recommend you don’t either.

Came for headlight issue as it was a bulb out, they... - Sue2459

Came for headlight issue as it was a bulb out, they replaced as they vacuumed out my car, was a good day with no issues, thankyou

I purchased a car from them on April 22 paid cash instead - Lizowens2012

I purchased a car from them on April 22 paid cash instead of financing. 15 days later, the rear brakes came out of the car going down the highway 70 miles an hour. The service department failed to secure the brakes when they replaced the brakes at the top of the car being traded in this is after I paid an additional $500 to make sure the car with CPI. Not only that the detail that was supposedly done on the car was god awful. There were still cat hair under the seats between the seats. The inside of the doors compartments were nasty and disgusting, and you can clearly see where armor all was swiped here and there the seatbelts were gross. Flat nasty for a dealership detail on top of almost losing my life due to their negligent service. They paid for the repairs never offered to have the car re-detailed and all I got was and I’m sorry!

If 0 stars was an option, I would give them a zero! - rrwadejr

If 0 stars was an option, I would give them a zero! Was told that my service was to be covered under the 100,000 mile power train warranty, so I dropped my daughters car off for a VERY common known issue with this make. The repair ended up being $3000.00. The day after we took it in, I was notified that the vehicle was no longer under warranty. Since we weren't the original owners, the warranty stopped at 60,000 miles. The car had 60,230 miles at the time we dropped it off. I opened a case with KIA and the claim was denied. Kia customer service told me that it was a joint decision between the dealership and Kia. I escalated this to Jim Wadzinski(with Community), who told me that their hands were tied, but in the same conversation a few minutes later he said that if I had bought the car from their dealership, there might be something they could have done. How did we get from it's out of their hands to we could have done something if I'd bought the car from them...Very dishonest and will not be doing business with any of their stores in the future (service or new car purchases). They have a very bad reputation and it doesn't seem that they are working very hard to improve it. Beware of this place!

Avoid This Dealership at All Costs – A Nightmare - JDeluca

Avoid This Dealership at All Costs – A Nightmare Experience with the Kia EV9 Purchase! I don’t even know where to begin with how horrendous my entire experience has been through this dealership. After multiple failed attempts to buy from local Phoenix dealerships, I vented my frustrations on the Facebook Kia EV9 USA Owners page. That’s when I was contacted by Isaiah Reed, a salesperson who claimed to be a reputable dealer and promised me a smooth, remote purchase experience. At first, his communication was a breath of fresh air compared to the nightmare I had encountered with Phoenix dealers. Boy, was I wrong to believe that things were finally turning around. The dealership completely misquoted my purchase / finance terms, at least 3 times... Then they miscalculated the county taxes, and then put me in a position where I had pay the difference of around $1,800 out of pocket, or my financing terms would change yet again. It gets worse — they didn’t disclose that a mobile charger wasn't included with the vehicle. When I complained, they provided one, but that was only after I had to put repeated pressure on them. As if that wasn’t bad enough, the vehicle arrived with significant physical paint damage and dings to the driver-side rear quarter panel, which was NOT disclosed beforehand. The salesperson, Isaiah, tried to act like he had no idea about the damage, even though the dealership had signed off on my delivery approval BEFORE the car even left their lot, in order to set up my Kia All Access app. How is that even possible? After days of complaining to Isaiah about the significant paint damage, I was told to go obtain a quote from a body shop for the repairs. There is over THREE THOUSAND dollars worth of damage to the exterior of the vehicle and now Isaiah and his manager Miguel are saying they'll only cover HALF of the repair cost, since they can supposedly fix it themselves for a quarter of the price... Here's a suggestion, Isaiah & Miguel... If you could've fixed it for so much less.., why wasn't the repair made BEFORE YOU SOLD THE VEHICLE?!? I feel as though this dealership completely preyed on the fact that this was a purchase that was made remotely and took advantage of the opportunity to sell a damaged vehicle without taking responsibility for damage they were responsible for! The cherry on top? The vehicle has a noticeable vibration at speeds over 60 mph. Given that I knew this was an issue with certain EV9s, based on the EV9 USA Owners Facebook page, I questioned Isaiah about this while he was on his way to Arizona with the car. He outright denied any vibration, only to later admit, after I'd taken delivery, that he "thought it was normal" because his Ioniq 5 supposedly has the same issue. This car was transported from El Paso, TX to Gilbert, AZ, and I never had the opportunity to inspect it or test drive it before signing the documents. And when I confronted Isaiah about the issues post-delivery, I was met with nothing but excuses and a refusal to take responsibility. In fact, Isaiah and Miguel have continued to gaslight and patronize me, saying that they are making efforts to make things right when they haven't actually taken care of a SINGLE thing, other than to ship me a mobile charger after I repeatedly complained. The dealership’s alternative solution?.. They're telling me to bring the car back to El Paso—over 325 MILES AWAY—to fix the problems. Let’s get this straight: I just dropped $75k on this vehicle, and now they’re asking me to drive halfway across Arizona AND all of New Mexico.., for repairs that should have been handled before delivery? This is completely unacceptable! I’m beyond disappointed, and I’m left feeling completely scammed by this shady, unethical dealership. I feel like I’ve been taken advantage of from the moment Isaiah solicited me on Facebook, and I’m still paying for it in frustration, poor service, and a car that is nowhere near what I expected. HORRIBLE EXPERIENCE!

Horrible service. They have been avoiding me because of... - Mrandmrsfellows28

Horrible service. They have been avoiding me because of their mistakes done with paying off my trade off. Send General manager and email and nothing. Good afternoon sir, this is Kathy Fellows. I bought a 2019 Ram 1500 on March25. I traded my 2016 Jeep Wrangler white, and your financial managers didn’t take care of it til April 10. I was receiving phone calls about late payment. Not only they send the wrong amount, but to the wrong address as well. Now there’s a balance that still hasn’t been paid which is the interest from the two weeks it took them to payoff the car. Not only is the vehicle already posted online, but I have not gotten a phone call from Jeremiah or Bryan. They are always busy with a customer or at a meeting, the receptionist has send them multiple emails about my call. And not once have they called me. It’s 3 months later and this situation hasn’t been taken care off. This is the worse customer service I have received. I have bought 3 vehicles and never had this issue. So sad of a dealership to have managers not return your call and avoid you.Please help, get this situation fixed, I am not paying for someone mistake and being Irresponsible. Very annoyed Customer. Kathy Fellows

Amazing Staff , great sales people and friendly. - Kasey Blizzard

Amazing Staff , great sales people and friendly. Definitely recommend 100% for a good experience in purchasing a vehicle. Miguel Z is the best in pre-owned cars.

RECALL SERVICE - 2013kia

THE SERVICE WAS EXCELLENT FROM THE TIME I ARRIVED TO WHEN THEY TURNED IN MY VEHICLE. THEY TOOK EXTRA STEPS TO ANSWER MY QUESTIONS AND WITH INDIVIDED ATTENTION

Excellent customer service. - Calimlimdavis

Excellent customer service. Randy and Robin understood what I wanted, respected my time and gave me what I wanted. Would highly recommend them.

Please Read Until the End! - Jody

WOW!! What a dealership!!! We found a pre-owed Fiat Convertible on line, and it was a perfect fit for us. We were looking for something to pull behind our Motorhome. So, here it goes... We spoke with Danny (salesman), and he was very helpful and friendly, so we set things up to drive to Waco from Dallas. The car was perfect, so we moved on to Travis in Finance and finished the deal. (less than an hour total) :) 6 hours after we left the dealership, the convertible top broke!!!! FEAR set in!! Used Car, As Is, No Warranty.. (you get the picture) Our fear was quickly swept away, as they directed us to Greenville Chrysler, but they were unable to repair it.. We agreed to take the car back to Waco, and that's when we met James in the Service Dept. (Nicest person you could ever want to know) They gave us a BRAND NEW car to drive while they looked into repairing out car. It took LOTS of research and work, but they repaired the top, and we LOVE the car!! People, wherever you live, consider University Mazda Kia for your next new or pre-owed car. YOU WILL NOT BE DISAPOINTED.. A lot of people say "I drive a __________", but we say "We Drive A University, Mazda Kia" Customers For Life!! Jody & Walter

If I could give them 0 stars I would. - Jackiecampos98

If I could give them 0 stars I would. Absolutely the worst car buying experience of my life. Salesman lied about fixing the car when we bought it. The service department gave us the run around for 5 months. I have text messages and emails proving that they gave us the run around. No one will call us back, and when we do get someone on the phone, they ALL give the same story, “this is the 1st I’ve heard of this.” Buyers please be aware!!!

Dealer made the process easy and painless. - AG

Dealer made the process easy and painless. Never made me feel pressured into purchasing a vehicle. Finance was simple and quick! Wasn't perfect but was happy with my purchase.

Just bought my Kia Seltos 2021 and i am very satisfied... - gracie

Just bought my Kia Seltos 2021 and i am very satisfied with the help from our sales consoultant Daniel Vallejos. Would recommend coming here for new vehicles.

It was ok not sure I got the best deal. - Natalie

It was ok not sure I got the best deal. Took a long time to close it