1,344 Virginia Tesla/1000 Service Centers
It was nice easy experience with nice workers and staff. - nick32496
It was nice easy experience with nice workers and staff. Had me in and out!
Top Reviewed Service Specialists At This Dealership
Service Director
Service Advisor
The repairs were done in a timely manner with - byfaith1956
The repairs were done in a timely manner with professional and friendly customer service. Good internet and waiting area. My car was washed!
Outstanding in every way. - soundsgood50
Outstanding in every way. Drove from Fredericksburg for recall service.This is my new local Ford dealer
I used the mobile service for an oil change. - Jford
I used the mobile service for an oil change. They came to my work changed my oil and oil filters Awesome service very satisfied.
Excellent service and customer service fast and efficient - oscar
Excellent service and customer service fast and efficient great staff will definitely recommend it great job
Service Advisor mseal@criswellauto.com
Service Advisor mbrown@criswellauto.com
Service Director sharne@criswellauto.com
Checked in at 8:00 AM out by 10:00. - onemoremarty
Checked in at 8:00 AM out by 10:00. Was introduced to the service manager, I think he was called J.R. He explained what was going to be done and that it would be taken care of quickly. I also spoke with a lady at the counter (I don’t remember her name} that was also very pleasant and helpful. Overall, the experience was pleasant. The waiting area was comfortable and quiet.
Service Writer
Tommy always provides the highest professional diagnosis - LRKAO
Tommy always provides the highest professional diagnosis and service for my Range Rover Sports. I trust and respect his help.
Master Certified Service Advisor
Assistant Service Manager
Got there early and was seen right away the check in was - WEPULLEM
Got there early and was seen right away the check in was great and the tech was great very honest and the work was completed in good time. I left feeling good about my appointment. Great job!!!
Hassan is great! - AR
Hassan is great! Very responsive and great work with. Would highly recommend him and this dealership.
It was a great experience, they fix my car on time and - OMARFLORES
It was a great experience, they fix my car on time and the first time.
The works complete on time. - nellyac1
The works complete on time. They also checks for other important issues and recommendations are also done
Great service, the staff was polite and informative. - andicha
Great service, the staff was polite and informative. The staff kept me informed on how things were going and the approximate time my vehicle would be ready.
Technician
Fixed it right the first time happy to have my F250 back - PATTON2
Fixed it right the first time happy to have my F250 back and ready to be used
Service Manager
Excellent, knowledgeable, friendly staff. - Bick
Excellent, knowledgeable, friendly staff. On schedule and reasonable cost. They treat customers like they would like to be treated. Highly recommdnd.
I want to thank everyone for taking care of me and - Tylerlambert26
I want to thank everyone for taking care of me and helping me with my state inspection. You all were very patient and helpful. Thank you
Express Advisor
Parts Advisor
Angela did a great job accommodating us and our timing. - glenn.nunziata
Angela did a great job accommodating us and our timing. Even given the power outage, she got the vehicle ready on time.
Service Experience Coordinator
Too long of a wait, but very good service It took 3 hours - Paluszkadonna
Too long of a wait, but very good service It took 3 hours to service my car and that was too long of a wait. But good service
Completed work on time. - mantis62
Completed work on time. Even performed state inspection before due to avoid trip to dealer next month.
Parts Manager
AJ continues to demonstrate a very positive and - Pittmanm
AJ continues to demonstrate a very positive and professional attitude. He displays competence and a thorough knowledge of the BMW vehicle. I like the fact that he ensures I understand the reason a part needs to be replaced or repaired. He presents me the opportunity to review the invoice and ask questions before finalizing the payment - one of the reasons he’s earned my trust. Again - I can give “10 stars” and more to AJ’s work ethics.
The Service department customer service was exceptional. - Alexander
The Service department customer service was exceptional. The staff was very professional and punctual.. They care about the needs of their customers and display quality in their work!
Assistant Service Advisor
The service reps care about the customer and work hard to - MJLOGAR90
The service reps care about the customer and work hard to keep them informed in a timely manner. My rep visually showed me an issue with my vehicle, and the tech took care to fix it right the first time. My expectations were exceeded.
I have been coming to this dealership for years. - cyoung75
I have been coming to this dealership for years. The service is always excellent and the representatives are friendly.
Respectful and great service. - rolpie11
Respectful and great service. Didn't have a long wait for my oil change. My service was complete and I was very satisfied with the results.
They are well respected people. - flmzora
They are well respected people. Everything done on time, and they explained what they done.
Parts Counter
BMW of Alexandria has Wonderful staff with excellent - maximk85
BMW of Alexandria has Wonderful staff with excellent service. I was helped by Jason and he was great.
Loaner Department
Great service at this dealership. - slagla
Great service at this dealership. The work on my car was done in a timely manner and communication about what needed to be done was clear. Service staff was prompt, helpful and friendly.
Mo is very knowledgeable and efficient. - sassyme394
Mo is very knowledgeable and efficient. Thank you Mohammed and Nissan of Richmond. Great experience overall.
Service
Excellent service and manager (Antwan Pair). - Jerry
Excellent service and manager (Antwan Pair). Enjoyed the new service text. I also can view my vehicle. Great job
All work done on time and done right the first time. - gcmathei
All work done on time and done right the first time. Sam is my go to guy
Express Lane Service Advisor
Nice/efficient/easy to schedule service/ I enjoy going - Jmcdon
Nice/efficient/easy to schedule service/ I enjoy going for service in a busy world. Thank you