Great job Chad - Breier6.7
Chad was awesome to work with. He had all the answers to any question I asked. I would recommend to everyone that you should work with him on your next purchase.
Great experience! - Schuhs
We're very satisfied with our experience. Thanks for working with us, Brett; we're very happy with our Jeep. Also, thank to Kraig for all the time you spent on our vehicle orientation. ( BTW-Grandpa says your coffee is almost as good as Starbucks. 😀)
Don't Stop Believing - Brian & Amanda Dobush
It all started with a phone call to Charlie Simmons and the question "Is this Possible?" We were in a bad situation with the vehicle we had and the finance company we had used. With credit issues, financial constraints, an upside down loan on the vehicle we had and a large family (7). Do you believe in Magic? Well after working with Charlie and Rick for 3 days they made our Dreams Come True!!! We only spent about an hour at the dealership and are now the proud owners of our first ever BRAND NEW vehicle, a 2016 Dodge Journey. We love everything about it.
Hassle free - Melissanlar
Was the best experience ive had buying a car. Listened to everything I wanted and found me the perfect vehicle. I will be back for our next car.
Easy going. Pressure free. - Dan123
Definitely felt we were dealing with experienced and knowledgeable representatives. Very pressure free environment throughout the entire purchasing process. Would recommend this dealership to anyone.
Great Outback experience! - Wendy
Great experience from the minute sales consultant Terrance, came over to help us look at vehicles, until I signed the papers and took my Subaru Outback home! Terrance was especially helpful. He made me very comfortable during the whole process and kept me informed on the progress with finance, etc. He took time to answer all of my questions and get me a great price! Thank you Terrance for making me feel like I was talking to a friend. I would recommend this dealership and I would have them ask for Terrance!
Great from start to finish... - Andrew Dunn
From Dave as GM to Steve in Finance and Glen and Scott in sales, the whole experience was awesome! They really helped us get the right cars (from other locations) and made the buying a simple process... We lined the cars up while living in another country (The UK) and then got to Watertown and the cars were there waiting for us just as said in the advert! Great service, great staff, great experience!!!
Great dealership. - Timothy R Krieg
Works the numbers for me and gave me reasonable rates on my trade. And lower my payment. Great people. Really considering a second for my wife. Cause they help us out.
Ram 1500 - DOug Shuma
As in past times I've dealt with Kunes, I had a great experience with these guys. Paul was new, but already new his stuff and was really easy to work with.
Journey recall - koleary0
The service department handled the factory recall in a professional manner. My vehicle was picked up at my place of employment and returned which eliminated the need for me to take time out my day to have the work done. It is a great convenience factor!
Great experience - Ninjatinner
I called in a request to this dealer late on a Friday afternoon. I was preapproved through my credit union for financing and knew exactly the vehicle I wanted to purchase. By Monday at noon, they had a list of Wrangler Unlimited Rubicons for me to choose from.
The first Jeep I picked didn't work out. The dealership that had it wouldn't transfer it. So, I picked a different one. They went to the other dealer, picked it up, brought it back, cleaned it up and had it ready for me the Friday following my initial call. I couldn't be happier with the Jeep!
This was my third new car purchase in the last 7 years. I've also purchased several used vehicles, both from dealers and private parties over my driving career. This was by far the most comfortable, laid back, and simple purchase I have ever made. I got all of the customer service that one would expect from a family owned business, and then some.
Kurt Wahl was my salesman. What a guy! He bent over backwards to make this deal happen. I worked with Steve Colich on Kurt's day off, he helped me find Jeep #2.
Kevin Skyberg helped me out with the financing, absolutely zero headaches.
Dan Kwilinski was a refreshing change . - Yeti one
Dan was direct and to the point. He answered my internet inquiries promptly and we made deal shortly after seeing the vehicle. He was very informative during the delivery process with technical know how.
A pleasure to work with!
TIM and STEVE were awsome - wolferschmidt 75
after going to another Wausau dealer we got a better deal on a different manufacturer and vehicle. We found the jeep was a much better choice than the escape . great sales staff and service crew
excellent - brhconstruction
I have bought several trucks at Gilbert's in the past ten years, they are one of the only dealers that will go above and beyond for their customers. I truly believe they would rather lose money than have an upset customer. This is a rare value to find in today's auto business.
Great customer service! - Judy.C
No need to shop the competition! The salesman Joe.E was very considerate to work around my schedule. I was in and out with my new Renegade in about an hour. Thanks again!
SERVICE - Olivia07
THIS IS A FIRST CLASS DEALERSHIP , WITH GREAT PEOPLE TO SERVE THE CAR OWNERS !!!!! TWO THUMBS UP !!!! ???????? ALL THE WORK DONE AND RELATED ITEMS TO SERVICE HAS BEEN A PLUS ,,,,,!!!!! ????????
New vehicle purchase - Happy Camper
I rarely do reviews for product or services but I felt a need to share our vehicle buying experience. My husband and I decided we needed to purchase a 2500Ram pickup to haul our camper. The Internet is a wonderful place to do your homework in regards to looking at several dealerships for the truck that had the features we wanted, in the price range we needed to be. In the beginning of the process we felt it was necessary to look at the bigger dealerships for the best deal,because of the volume that they deal with. What we found was Homan in Waupun, they gave us small town service and worked with us to achieve our goals, it was a stress free experience, and we couldn't be happier with the wonderful service we were given. We would recommend Homan in Waupun to everyone!
Outstanding experience - Zim
I worked with Travis Harder to purchase a quality used vehicle within my budget. Travis displayed superb professionalism. He took the time needed, displayed knowledge of the inventory and products, and treated me with courtesy and respect.
Vehicle Purchases - RetiredWIMedic
I have been a customer of Neuville Motors, now specifically Neuville Chrysler-Dodge-Jeep-Ram for over 23 years, ever since my family got out of selling new/used cars. Between my immediate family and myself we have purchased 12 new and used vehicles since 1991. A few of those vehicles we purchased were not initially on their lot either, but they were very willing to work with other dealerships to get us the vehicle we really wanted. In every case Jeff then Todd went above and beyond to make the purchase happen while keeping it fair for both parties concerned. And all the other sales staff were happy to answer questions if Jeff/Todd were not available.
I cannot recommend Neuville's more highly, if I could give then 10 stars out of 5 I would. I have no doubt I will buy my last vehicle from them, no matter how many years I still live.
If you don't at least talk to them before getting a vehicle I doubt you got the best deal possible.
WHAT A CONCEPT!!!! A DEALER OWNER WHO IS ON STAFF... - 1234wendy
WHAT A CONCEPT!!!! A DEALER OWNER WHO IS ON STAFF EVERYDAY! AN OWNER THAT TAKES CARE AND PRIDE IN HIS BUSINESS AND HAS THE AUTHORITY TO MAKE EXECUTIVE DECISIONS. THIS DEALER IS ABLE TO RESPECTFULLY WALK YOU THRU EVERY DOLLAR YOUR SPENDING WITH A FULL HONEST EXPLANATION AS OPPOSED TO SOME SALESMAN RUNNING BACK AND FORTH TO A FLOOR MANAGER WITH NUMBERS PLAYING GAMES AND WASTING HOURS AND HOURS OF YOUR TIME! OWNER BRENT REED MAKES YOU FEEL COMFORTABLE IN UNDERSTANDING YOUR COSTS FROM START TO FINISH NOT TO MENTION HAS THE ABILITY TO REALLY TRULY KNOCK THE PRICE DOWN WITHOUT HAVING TO ASK PERMISSION! HE IS THE REAL DEAL! HE WORKS EVERY DAY AND CARES ABOUT HIS BUSINESS AND HIS CUSTOMERS. THIS IS A VERY RARE COMMODITY IN THESE TIMES, A DEALER OWNER THAT SHAKES YOUR HAND AND LOOKS YOU IN THE EYE ! DOESN'T BLOW YOU OFF WITH AN E MAIL OR A TEXT. THIS IS MY LAST STOP, I WILL BE A LIFE LONG CUSTOMER AND RECOMMEND EVERYONE WHO IS LOOKING TO PURCHASE A VEHICLE TO REED. THANKS BRENT WENDY M
Newer used vehicle purchase - Lee
I recently went shopping for a new ram and came across one at chrysler world..i worked with josh and sandy..it was great ..got the truck i wanted..they were happy and i was happy..they really wanted to make sure the customer was satisfied..which they did..great experience..there was another guy but im not sure on his name
Delivered what was promised no gimmicks. Thanks - Thanks again and
Over the phone price quote bottom line price stated right on. No fuss. No high pressure. Best deal within 100 miles of my home after much research.
Experience at Vamn Horn - Dondiane123
we just bought a vehicle from Van Horn. We had a very good experience. Mark Sloan was nice he made several calls to us to see how we were enjoying the van and if we had any problems or questions.we had two minor things and they were taken care of right away no questions asked.when we are in the market to buy another vehicle we will definetely go back to Van Horn and give Mark Sloan our business. With his great sense of humor it made the experience better. Mike in finance was also very nice and easy to work with.
Great experience!!!!!! - Karon
I purchased a 2016 Chrysler 200 today! I got a great deal including my car trade in, financing and was treated so well by Bruce Roman, salesman & business manager Kara Nicholson. All my questions were answered and I was thoughly informed about my new car and options. I received excellent service and would highly recommend Frank Boucher!!!!!
Exceptional service! - Profed
I have been amazed and very satisfied with the service that I have received here. They all know me now and always treat me like a friend. They couldn't be better.
couldn't be happier - popplin47
I wanted to say I am very happy with my experience at Russ Darrow. I appreciated the courtesy and kindness that was shown to me. We couldn't be happier with our experience I appreciate everything you did on my behalf to get me in a car.
Great Salesmen bad service department - someguy1213
I bought a 2005 Dodge Ram 3500. The salesman was great, but the truck has some issues. I was told everything passed their inspection. However, an hour into the drive home I heard the breaks making a loud, grinding sound. My local diesel mechanic said the breaks were grinding the pistons and he did not feel safe letting drive off the lot. I understand when you buy used repairs are bound to happen, but I was told everything passed inspection. There were other minor issues and the total for repairs was over $2500. I would not buy a used vehicle here unless you are a mechanic and know a ton about cars/trucks
Good Experience - traveler tom123
I had to have a transmission replaced on a Chrysler Pacifica that I purchased from another dealer. Worked with Gene the service manager. Gene provided me with options and costs. He treated me very well. Dealer provided me with a loaner even though I had not purchased the care there. It did take a little bit to get the job done (not there fault). All in all very pleased thus far with the work that has been done as well as the eagerness of the Reilly staff to help me out.
best people - pncaelsy47
The buying experience at Russ Darrow was pleasant and quick. Our salesperson listened to what we wanted and made sure we got it. Some of the best people and customer service I ever had. It absolutely was such a pleasure dealing along with the staff at this shop.
Unresponsive management. Uncompetitive Pricing - Da Ind
Avoid this dealer at all cost, if looking for a competitive price! Nice frontline salesman, but management doesn't know how to respond when consumer ask for more competitive price. Showed proof of lower offer from another local dealer, and used car manager just complained about his $250k monthly overhead cost and how each car cost him $100 per day. He then excused himself as he needed to leave early due to it being St Patrick's Day. Weeks later they kept lowering price online which was close to the my initial offer. RECOMMENDATIONS if you want a car on this lot, just wait 2-4 weeks. Price drops.
Sent complaint email to GM and Schmidt Bros owner with no response from owners, and voicemail from GM that he would call back (never did and didn't take my calls or emails) This clearly shows owner/GM has intentionally created a business model to only sell to consumers who have not done there homework collecting other dealership offers. Schmidt Bros culture is to not respond timely to consumer requests either.
Again, AVOID AT ALL COST OR YOU WILL OVERSPEND.
Gandrud Dodge Chrysler Jeep
Sales and Leasing Associate
Sheboygan Chrysler Dodge Jeep Ram
Sales and Leasing Consultant