414 connecticut Used Car Dealers

Lack of Communication and Customer Service – NOT @ - boyd2a2

Lack of Communication and Customer Service – NOT @ Blasius GMC After having a bad experience at a local used car dealership, I was kind of skeptical about going to another used car dealership. However, following an online search, I discovered Blasius GMC had the Mercedes E300 I was searching for. Mr. Gene Footman, reached out to me that Friday morning to set up a test drive the following day. Gene exemplified what customer service in yesteryears used to be; Gene was not pressured to make the sale, he communicated effectively and was transparent throughout the entire process. I commend Gene on his attention to detail and exceptional customer service skills, which are rare today. Now unto Mr. Chris Prevosk, a veteran business manager. Chris was great, finding me the best financing deal selling me the extended services I needed, and not overcomplicating the process. Chris’s comical sense of humor and meticulous attention to detail made the transaction effortless and seamless. After 1 week, my wife and I are extremely happy with our purchase and hope to do business again at GMC Blasius. Communication and customer service are not dead, especially at Blasius GMC. Thank you, guys, and Happy Holidays!!! Dr. Timothy T. Boyd and Rev. Dr. Kimmie Boyd

Very easy to deal with and most of all not pushy. - ParadisC

Very easy to deal with and most of all not pushy. Explained everything and made sure you understood

Excellent, friendly, no pressure sales team, and super - ctmatthewweber

Excellent, friendly, no pressure sales team, and super easy transaction experience. Joe and Huggo were great!

I went in to purchase a 2023 Santa cruz because I needed - classicmayhem91

I went in to purchase a 2023 Santa cruz because I needed a truck bed. Chris Antone, who I've bought vehicles from before just happened to be working here and I immediately knew I was in good hands. He was patient, honest, and transparent with the cost questions I had. I ended up going with a 2022 Nissan titan with 25,000 miles. it was on the lot, the price was similar and they gave me a great deal. They discounted the price additionally despite the initial cost already being below the market. The warranty options were very flexible and I was able to cover the entire vehicle for 60,000 additional miles at a very low price. They have a great operation at this dealership. We're excited to use the service department and hope to trade in our palisade in 18 months.

10/10 service, from car selection to financing process to - Tiffani

10/10 service, from car selection to financing process to pick up. Fernando is the BEST, upfront, personable and got everything done FAST! I couldn't be happier with the service and vehicle I received. Definitely gained a lifetime customer!

Brought our Crosstrek in for express service. - TMing

Brought our Crosstrek in for express service. Nichol reviewed all of the relevant points with us and had on our way within the hour. would highly recommend the service department based on this experience.

after purchasing a new Mazda CX-5 at Modern Mazda , I - pete

after purchasing a new Mazda CX-5 at Modern Mazda , I left the dealership feeling relaxed and sure of my purchase. Our salesman Steve Duffy was friendly , kind , helpful and patient with our questions and concerns . our experience overall was pleasant !

Very communitive, courteous & professionals staff as - brianhart54

Very communitive, courteous & professionals staff as always. Lauren was great in reviewing every detail.of the servicing.

Hector Morales provided great service: prompt, flexible - Jcd.hadden

Hector Morales provided great service: prompt, flexible and cost-effective. Very very happy with Lia!

We had an excellent experience at New Country Toyota. - sally.powell

We had an excellent experience at New Country Toyota. Christian Romaniello, sales consultant, listened to our needs, helped us refine our selection & find the right vehicle for us. He was exceptional in his very personal, warm & detailed attention to every aspect of the transaction from test drives to home delivery. We would certainly return to Christian. David Grin, business manager, was excellent in finding the correct financing while being efficient, professional & friendly. A chance encounter (in the lot )with Dan of the service dept, cemented our feeling the dealership is exceptional in all aspects of customer relationships. We are happy we chose New Country Toyota !

Service was excellent not pushy and very informative - claire.carney59

Service was excellent not pushy and very informative salesman Troy Collin. Salesmanger was also very helpful

Keshawn was amazing. - F. C.

Keshawn was amazing. Really delivered on his promise to get exactly what I was looking for and in a very timely manner! Ask for Keshawn when you got to Shakers CDJR in Watertown!

Good afternoon Linda, My wife Barbara and I would like - arnold.davis

Good afternoon Linda, My wife Barbara and I would like to express our exceptional experience we had at your dealership. The entire team is very professional, from Tom, Anne and Jeff. All of them made a deal happen in just one day. We will not hesitate recommending your dealership. Take care, Barbara and Arnie Davis

Service dept is responsive and very helpful. - rmanger19

Service dept is responsive and very helpful. Always a very positive and professional experience! Thanks

The personnel I dealt with were very knowledgeable, - Doug

The personnel I dealt with were very knowledgeable, friendly, caring and concerned about my needs and wishes for a new vehicle. I was delat with in a professional manner throughout the process and am completely satisfied with the purchase of my new Ford.

Carlos was great very responsive answered all my - ntedesco25

Carlos was great very responsive answered all my questions and we got the deal done

Top of the line service. - felix0244306

Top of the line service. They very friendly and will help you get the vehicle of your dream. Thank Gil for all the help.

Excellent experience great people from the Manager - galuth

Excellent experience great people from the Manager Robert, salesman Rommell,as well finance Brian. I'm very happy with the purchase.

Sean Bowen is always friendly and professional and is a - dtktrom

Sean Bowen is always friendly and professional and is a great asset to the dealership. Service is always quick, thorough, and friendly provided by knowledgeable service advisors. No one tries to upsell me something I wasn't planning to buy.

I had the BEST car buying experience at Lia Nissan! - Melissa

I had the BEST car buying experience at Lia Nissan! From the moment I walked in, I was met with nothing but warm, friendly faces and a very welcoming environment. My sales representative, Noah Brody, was absolutely fantastic. He was attentive, genuinely listened to what I was looking for in a vehicle, and made sure to keep my monthly budget in mind every step of the way. He was quick to respond to my questions, patient, and made the process feel easy and stress-free. I truly felt like he cared about finding the right fit for me, not just making a sale. Carm, the General Manager, was also incredibly friendly, approachable, and engaging. He made me feel comfortable right away and took the time to chat with me, which added such a personal touch to the whole experience. What stood out the most was how low-key and low-pressure the entire sales team was. That is such a rare thing to find at a dealership, and it made all the difference. Instead of feeling rushed or pushed into something, I felt supported, respected, and valued as a customer. I couldn’t be happier with my purchase and the service I received. If you’re looking for a dealership that truly cares about its customers and provides a relaxed, positive buying experience, I HIGHLY recommend Lia Nissan – and ask for Noah!

Scheduled a service appointment on line for an oil change - Guignino

Scheduled a service appointment on line for an oil change and fluid replacement. I had used Lea VW for service for my 2016 Tiguan before and had always found the service department to be very friendly and reliable. Last couple of years I used a non-dealer service company and I had not been happy with how my car was serviced. Unfortunately; things must have significantly changed with the Lea VW Service Department. I got to my appointment 15 minutes early and had a list of some concerns that I wanted to ask about. The guy immediately started asking questions about warranties and seemed to not understand that I made an appointment for specific service on line. I asked him if he could see my name in the computer for my scheduled appointment? He never responded to me about what service my car was scheduled for. He raised his voice and became rude with me, saying I was raising my voice; when he was speaking loudly with me and calling me rude! I again asked if he could see my appointment in the computer and tell me what service it was saying I had scheduled. Again he raised his voice, so I asked him if I could see a manager; and that I was not happy with how he was treating me. He walks away and comes back saying there was no manager to talk to me and again was raising his voice and being rude. At that point, it didn’t seem like he was ever going to tell me what his computer was saying about the scheduled service. I told him to cancel my appointment and left. If that is how every service customer at Lia VW in Enfield CT is greeted and treated; I would not recommend them to anyone.

Road Ready Used Cars Inc At 520 Main Street Ansonia, - velazquezdeymar

Road Ready Used Cars Inc At 520 Main Street Ansonia, CT 06401 Great Staff And Great Service! Franki Thanks For Your Great Service!

Very poor response from the so called dealer manager. - mikeymotorcycle87

Very poor response from the so called dealer manager. Reported to him about his driver blocking me in a handicap stall which is marked NO PARKING. a who cares attitude. Then the driver say where’s your wheelchair. What a jerk. The manager then says maybe he’s handicapped. I would love to add the photos and video to prove what occurred.

Mitch was friendly and explained thoroughly upcoming - debsom254

Mitch was friendly and explained thoroughly upcoming service requirements needed. I would highly recommend this dealership.

Lisa Caputo was friendly, and knows car leases she - Elaine

Lisa Caputo was friendly, and knows car leases she helped me get my new car and she is excellent to work with her caring show through. Carlos was great with my loan. So happy I bought a Hyundai from Lia they have the best deals.

Good Good and Good and professional Ben is the best seals - Sabinayuka

Good Good and Good and professional Ben is the best seals person ever we have ever nice time to visit Hartford Toyota

Very unprofessional- pulled a bait and switch and made no - Hall

Very unprofessional- pulled a bait and switch and made no apologies other that moving me from sales person to sales person- would never recommend going to this dealership