"more than fair"
a big shout out to larry wright and the service team at lombard ford.. my pre-owned transit needed a wheel bearing and a wheel axle. i thought i would be paying for this repair. larry did some digging and discovered my vehicle was under warranty.
yay, the repair was completed in a timely fashion and i am very very pleased. highly reccommended
"Another Mustang for the "Stable"."
My F-150 lease was coming to an end in early December, and my wife Donna and I couldn't decide what to replace it with. I gave Mark a call to see if he could help with any options available to us and set up an appointment. We had a vacation coming up shortly over July 4th week and another coming up in September where we planned to drive. Donna's dream car was always a convertible, and Mark suggested we look at what was available. To make a long story short; Mark was able to arrange for a lease buy out on the F-150, and gave us an excellent deal on a new red Mustang GT convertible with all the bells and whistles. The amazing part - this all happened in three days! We came in to see Mark on Tuesday evening June 27th and picked up the new car Thursday the 29th; just in time to drive it on vacation. We're a Ford family; and have been completely satisfied with all our new vehicle purchases, and service from Lombard Ford in the past. Mark has always gone the extra mile for us on all our vehicles, for which we are most appreciative; and highly recommend him and the Lombard staff to our family and friends.
I've been a customer of Lombard Ford for the past 4 yrs. and have always had a "positive" experience with them. Whether buying a new car from Mark or having my previous car serviced, they have always treated me like family!
"Great service at Lombard Ford"
- Dave Parker
Larry and all the folks at Lombard Ford are outstanding!
I've had nothing but positive experiences when getting my truck serviced.
They consistently deliver great service and have exceeded expectations.
I'm sure I'll continue working with Lombard for years to come.
"Excellent Customer Service"
- Judy DB
We've been customers of Lombard Ford for years now. The Service Department has always been accommodating and easy to work with. We especially appreciate dealing with Larry Wright because he is always up front with what needs to be done and gets it done for us quickly. Good job.
I have been coming to Lombard Ford for decades! Always great service and they go the extra mile. The people are always friendly and I have confidence they will stand by their service.
Service at Lombard is always a pleasure. Never any pressure to perform work that is not needed The work done is always explained very thoroughly.
"Lombard Ford Service - Excellance personified!"
Larry Wright, the Service Manager at Lombard, is extremely knowledgeable about Fords, friendly, honest & straightforward, and very hardworking. His crew is timely, very skilled, and attentive to details. Larry is a "one of a kind" manager, who is attentive to his employer's interests; while treating his customers as if they are family. He is the backbone of that dealership. One of his biggest assets is his willingness to take the time to explain the reason for major repairs - and explain it in a clear and concise manner. I am driving my 3rd Lombard Ford; largely because of him.
Took my Ford Raptor in for an oil change and check up. Larry explained all points check in detail. I feel totally confident in the services provided.
Everytime I go in for service the employees there are extremely pleasant and helpful. They keep you well informed of what needs to be done on your vehicle. I've been at several other service departments and yes they may have been faster but the quality of work was not as good. These employees take there time and are more efficient which to me shows they care about the quality of work they do.