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Mark Stibal

Overview Reviews (100) Inventory (290)

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Mark Stibal

Mark Stibal | Page 2

Service Advisor

Burnsville Toyota

14730 Buck Hill Rd.
Burnsville, MN 55306

4.8

100 Reviews

4.8

100 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (100) Inventory (290)

Dealership Experience

24 yrs, 8 mos

Languages Spoken

English

100 Reviews of Mark Stibal

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April 16, 2024

Dealership Rating

Employee Rating

They figured out what that awful knocking was and fixed it with time to spare, I got my vehicle back in time to get to work it with time to spare, I got my vehicle back in time to get to work More

by WENDYMAREAU

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 18, 2024 -

Burnsville Toyota responded

Wendy, thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Burnsville Toyota and we look forward to your continued business! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 14, 2024

Dealership Rating

Employee Rating

Delivered as desired. N n n n n n n n n n n n no problem. N n n n n n n n n n n n no problem. More

by CALROESKE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Colby

Helpful 0

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Apr 16, 2024 -

Burnsville Toyota responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and I am glad we met our goals during your visit. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 12, 2024

Dealership Rating

Employee Rating

Mark was friendly, listened well to my concerns, and kept me updated on the work needed and finished. me updated on the work needed and finished. More

by KMCKAY3049

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 16, 2024 -

Burnsville Toyota responded

Hi, and thank you for this great review! I am happy to hear that Mark took care of you! He is a great asset and I appreciate all that he does. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 11, 2024

Dealership Rating

Employee Rating

Everything explained to us that needed to be done and the cost. Gave ride home and picked my husband up when car was done. cost. Gave ride home and picked my husband up when car was done. More

by MJJUAIRE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 15, 2024 -

Burnsville Toyota responded

Thank you for sharing your experience with us! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. I am happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to me if you have any questions or need anything in the future. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 10, 2024

Dealership Rating

Employee Rating

The dealership was clean, modern and comfortable. The job was done in a short time. They could have vacuumed the drivers mat. Rated it A+ The job was done in a short time. They could have vacuumed the drivers mat. Rated it A+ More

by JPJLAZAR8808

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 12, 2024 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 06, 2024

Dealership Rating

Employee Rating

The service team members were very helpful and courteous. Thanks for taking good care of our Toyota Sienna! Thanks for taking good care of our Toyota Sienna! More

by lynndeml

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 09, 2024 -

Burnsville Toyota responded

Thank you for leaving us this great review, Lynnl! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 24, 2024

Dealership Rating

Employee Rating

Been serving my cars here for 30 years and love it like it was the first day. Sean was awesome! Thank You!! it was the first day. Sean was awesome! Thank You!! More

by xiong

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michelle Leick, Mike Peterson, Dave Grosulak, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll , Kyle Towberman

Helpful 0

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Mar 26, 2024 -

Burnsville Toyota responded

Xiong, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and truly value your business. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 23, 2024

Dealership Rating

Employee Rating

As always, I’ve had a great experience with Toyota service. They very friendly and professional people - everything was completed timely, as promised. service. They very friendly and professional people - everything was completed timely, as promised. More

by tolik724

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Mar 26, 2024 -

Burnsville Toyota responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 23, 2024

Dealership Rating

Employee Rating

Needed advice on my 2022 Highlander and Mark took extra time and attention to help me understand my options and the optimal path forward. time and attention to help me understand my options and the optimal path forward. More

by BADDELEY04

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 26, 2024 -

Burnsville Toyota responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

March 22, 2024

Dealership Rating

Employee Rating

I have had a trustworthy experience with this dealership. Scheduling is made easy, the waiting area is clean and comfortable with clean restrooms as well. Scheduling is made easy, the waiting area is clean and comfortable with clean restrooms as well. More

by EFRANZA362

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Neil Knutson

Helpful 0

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Mar 26, 2024 -

Burnsville Toyota responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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