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Tony Ferrando
Refer Me
32 Reviews
32 Reviews of Tony Ferrando
June 16, 2015
First Time Buyer This was my first time buying a car all on my own. I am fresh out of college and my credit is not the best but Niels Christensen and Antonio Cruz work This was my first time buying a car all on my own. I am fresh out of college and my credit is not the best but Niels Christensen and Antonio Cruz worked with me to get me an incredible deal. When I had a problem with my registration and wanted to switch my insurance, Niels stayed after hours and handled everything for me. He made it completely painless and I am so grateful. From the moment I walked in I never felt pressured or badgered by any of the employees. Tony Ferrando was warm and welcoming and knew the answers to any questions I had about the different models of my car. I love my new Prius! And I honestly think I have made friends here :) Every time I go in for a car wash I am recognized by the owner, he even remembers that I got a Prius, I'm positive this would not be the case at any of the other dealers I visited. Thank you Toyota of Orlando :) More
by mdearrig
Other Employees Tagged: Niels Christensen, Antonio Cruz
Helpful 
June 01, 2015
A fantastic service advisor, Osvaldo Perez. I put a lot of miles on my Toyotas. I started out with an 06 Camry and put 287,000 miles on it before retiring it. I then pur I put a lot of miles on my Toyotas. I started out with an 06 Camry and put 287,000 miles on it before retiring it. I then purchased a 10 Prius which now has 262,000 miles on it. I am at the dealership every 5 weeks. I drive 1,000 miles per week. I try to use the same service advisor when I visit. Osvaldo Perez is my go to guy and has been for over a year. He does a great job for me and makes my life very easy. I am usually done in one to one and a half hours and on my way to what ever. Thank you Toyota of Orlando for Osvaldo Perez and the great team of mechanics. Best regards, Ken Dickinson More
by ellais2cute
Other Employees Tagged: Colleen Sargent, Rafael Hernandez , Osvaldo Perez
June 01, 2015
best car dealership Marcello Alevato and Luis Beltre were both very helpful and made sure we left with a car no matter what obstacles were thrown our way. I would recomme Marcello Alevato and Luis Beltre were both very helpful and made sure we left with a car no matter what obstacles were thrown our way. I would recommend this dealership to anyone who is considering purchasing a car, it was a great experience overall and the customer service there is exceptional. More
by norahhhhhh
July 05, 2013
All the people who helped me from start to finish where amazing customer service was wonderful. Toyota of Orlando was amazing!!! All the specialist in different areas were amazing! amazing customer service was wonderful. Toyota of Orlando was amazing!!! All the specialist in different areas were amazing! More
by MMachin
Other Employees Tagged: Nestor Menendez, Niels Christensen, Derell Roberson, Emil Pellino, Mike Natale, Chris Ebert, Ashley Hawkins, Eddie Rosario, Todd Finiels, Edgar Sanchez, Brian Barker, Rafael Hernandez, Drew Ruggiano, Juan Diaz, Kyle Carter, Mo Salah, James Lyle, Karl Miller, Tyler McCollum, John Rios, Antonio Cruz, Stephen Bagley, Emilio Gonzalez, Chito Bacani, Frank Hill, Montae Richardson, Aundre Robertson, Josh Ladd, Gerry Polisky, Kevin Martinez, Mike Rush, Lucas Baldwin, Jamal Baiji, Gleber Moura, Nick Coskuncan, Daniel Lewis, Dan Duncan, Michael Borchers , Kimberly Anis, Gladys Aparicio, Tom Diaz, John Vanscoy and Marco Cruz
June 19, 2013
On Wednesday, June 19, 2013 I brought my Toyota Corolla to the Toyota of Orlando. I was greeted by a welcoming Tony Ferrando who offered me exceptional customer service. I brought my vehicle in for an insp to the Toyota of Orlando. I was greeted by a welcoming Tony Ferrando who offered me exceptional customer service. I brought my vehicle in for an inspection because my maintenance light was on. Mr. Ferrando went above and beyond my expectations. I knew I was in good hands and that I would not be cheated into buying any unnecessary services for my vehicle. Right away Mr. Ferrando pulled up my history's vehicle and told me what services my vehicle had already received. At the end of the inspection, I was told I needed to replace my cabin air filter. I was shown the air filter, and yes, it was quite dirty and needed to be replaced. Mr. Ferrando also explained to me the importance of maintaining my vehicle, and gave me a quick tutorial on a car and its major components. Moreover, my vehicle was able to get what it needed in just under an hour. I felt completely confident that I was getting the best service at Toyota of Orlando, and I will definitely return again. More
by lqt216
June 16, 2013
I enjoyed working with Tony Ferrando, very helpful and considerate. He made things go easy and made me feel very comfortable with the work that was going to be done. considerate. He made things go easy and made me feel very comfortable with the work that was going to be done. More
by nkoterba
December 23, 2012
My overall experience today was excellent because Tony Ferrando provided me customer service that went above and beyond what I had expected. I brought my 2005 Toyota Corolla (118k miles) in for an oil cha Ferrando provided me customer service that went above and beyond what I had expected. I brought my 2005 Toyota Corolla (118k miles) in for an oil change and something else that was recommended. There was no problem with the oil change. It was the something else that changed the course of my visit, but Tony helped me explore my options and gave me all the details I needed to know about what my car needed. I left better informed, felt like Tony had my best interests in mind, and was very satisfied with the work quality, price(s), and friendliness. The atmosphere is nice too. Thanks! More
by mehgan297
November 16, 2012
I had the 80,000 mile service done today at the new dealership and would like to commend Tony Ferrando for providing excellent customer service. Tony explained everything that needed to be done so tha dealership and would like to commend Tony Ferrando for providing excellent customer service. Tony explained everything that needed to be done so that I knew exactly what the service would include and did so in a very friendly and professional manner. As far as I can tell, the quality of the work was excellent. The price was also great--I really appreciate the holiday discount. I have to say that my overall experience could not have been any better. More
by lduncan524
November 16, 2012
MR.Ferrando is taking care of my car. He is one of the good dealerships at Toyota as people recommended me. We will see what will happened. good dealerships at Toyota as people recommended me. We will see what will happened. More
by Joseph55
Other Employees Tagged: Tony Ferrando
September 21, 2012
Warm Welcome, Fantastic Customer Service and personal attention(Make you feel like you are V.VIP), Listen to your problems very carefully and patiently and to come with the best solutions. Every need of attention(Make you feel like you are V.VIP), Listen to your problems very carefully and patiently and to come with the best solutions. Every need of the customer including "Shuttle Service" were handled professionally. Let's put it this way : "I DO NOT MIND DRIVING 60 MILES FROM BUSHNELL, FL FOR GREAT DEALERSHIP AND GREAT PEOPLE WHO ARE READY TO HELP YOU ALL THE TIME WITH SMILE". EVEN THOUGH I HAVE FEW DEALERSHIPS MUCH MORE CLOSER THAN YOURS BUT I DO NOT DEAL WITH DEAD PEOPLE....!!! I AM DRIVING TO TOYOTA OF ORLANDO...SORRY...!!! Thanks once again...!!! More
by manishpatel
Other Employees Tagged: Tony Ferrando
