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Germain Lexus of Easton

Columbus, OH

4.9
856 Reviews
Whether you’re in the market for a new Lexus or searching high and low for the perfect pre-owned Lexus, we want you to try Germain Lexus of Easton first. We’ve been serving local Columbus, Westerville, and Newark, Ohio, drivers for generations, and it would be our joy and privilege to help you shop for your next car.
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4130 Morse Crossing

Columbus, OH

43219

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Showing 856 reviews

August 14, 2025

Very pleased with the entire experience! All personnel were great. Dealership want very inviting and inventory was good. More

by TIM.ROBINSON0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breanna Moreland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Germain Lexus of Easton responded

Thank you for your feedback! We're happy to hear our team made your experience a positive one. We truly appreciate your business at Germain Lexus of Easton. Safe travels!

August 14, 2025

Gracious. Attentive. Professional. Lexus customer service has always been next level. Like their cars. Highly recommended! More

by felix.banadera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Germain Lexus of Easton responded

Felix, we are thrilled to read this feedback! Thank you for recommending Germain Lexus of Easton and sharing your support for our team.

August 14, 2025

Very pleasant to work with. Very clean environment. Hope their assessment of why car didn’t start is correct— starter fob wearing out—get a new one. Wish they had told me how More

by martialt0110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Hornung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Germain Lexus of Easton responded

Thank you for your feedback! We are glad you had a pleasant experience at Germain Lexus of Easton. Please don't hesitate to reach out if you have any questions about replacing your starter fob. Our team is here to help!

August 14, 2025

Work was performed as requested. Dissatisfied that my car wasn’t washed even though they asked me if I wanted it done. More

by SJJRG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Hornung
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Germain Lexus of Easton responded

Thank you for sharing your feedback. I'm glad to hear the work was performed as requested, but I apologize for any oversight regarding the car wash. We strive to meet all customer requests and will ensure this is addressed with our team. If there's anything else you'd like to discuss, please feel free to reach out. Best, Grant Garrison - Service Manager - (614) 383-4177

August 14, 2025

Everything was smooth and straightforward. They served us well and we will be coming back for future service. More

by JMY93000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Beathard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Germain Lexus of Easton responded

We can't wait to see you again! Thank you for choosing Germain Lexus of Easton and sharing your support online. See you next time!

August 13, 2025

Fantastic customer service. Work performed on car was done quickly and efficiently. I highly recommend this dealer ship to anyone considering purchasing or getting service don More

by prepet7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Hornung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Germain Lexus of Easton responded

We love seeing your recommendation! Thank you for sharing your support of our team at Germain Lexus of Easton. It means a lot!

August 13, 2025

This dealership was terrific! !!! Jeff in service was too notch and Tane a ha in sales really knew her TX information. Both treated us so well! More

by Victoria
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanesha from Sales
Aug 14, 2025 -

Germain Lexus of Easton responded

Victoria, thank you for choosing Germain Lexus of Easton and for sharing your experience. We’re proud to know Jeff and our service team made such a good impression, and we’ll be sure to pass along your kind words. Until next time, take care!

August 13, 2025

Always helpful and very friendly. Facilities are always clean. Kept up to date on my service each time More

by MAW43123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2025 -

Germain Lexus of Easton responded

We love hearing our team keeps you informed and at ease during your visits! Thank you from all of us at Germain Lexus of Easton.

August 13, 2025

I’ve taken my cars to this dealership for the last 10 years. Never had a problem with the service from the service department. I rate the service department 5 out of 5 stars! More

by Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2025 -

Germain Lexus of Easton responded

Hi Jackson, thank you so much for your glowing review and your loyalty over the last 10 years. We truly appreciate your business, and we look forward to serving you again at Germain Lexus of Easton!

August 12, 2025

Very helpful and easy to communicate with! Answered all our questions and provided excellent recommendations. More

by kim.ruffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Hornung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Germain Lexus of Easton responded

Hi Kim! We are so happy to see you had a helpful and informative visit with our team. Thanks for choosing Germain Lexus of Easton!

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