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Autohaus on Edens
Northbrook, IL
3,336 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,336 reviews
October 02, 2025
Autohaus on Edens has completely restored my faith in the industry of auto sales….not just Mercedes-Benz, but ALL manufacturers. Here’s my story….. We were in the market for a new vehicle and needed to look industry of auto sales….not just Mercedes-Benz, but ALL manufacturers. Here’s my story….. We were in the market for a new vehicle and needed to look nationwide for the specific interior trim we wanted. We originally found the perfect vehicle at a Mercedes dealership in Connecticut. After providing intent to purchase the vehicle in writing, securing a loan, and getting cashiers checks for the down payment, the dealership sold the car and didn’t even bother to tell me. I found out by accident. I was beyond furious as not only had I taken necessary steps to purchase this vehicle, I had to cancel these transactions, postpone selling our current car, and still find another car to purchase. Enter Autohaus on Edens….I could tell right away I was about to have a completely different experience than before. Carlos Regaldo was our sales consultant; I told him during that first call what transpired with the dealership in Connecticut. The first thing he did was apologize on behalf of all Mercedes-Benz dealerships as this is not what the brand represents. The next thing Carlos did was send me the specs and the pricing. Once I confirmed I wanted the car he immediately removed it from the website and the lot, giving me time to complete the paperwork without it being sold by someone else. Carlos and I first spoke on a Wednesday, by Friday I was the proud owner of a brand new GLC-300….that’s how fast he worked. Then, Carlos provided the name of the transportation company the dealership uses and two days later the car was on a truck and on its way to me in Florida. Carlos was in constant communication with me throughout this entire process. He was professional, honest, and trust-worthy…exactly what you’d expect from a Mercedes dealership. This was hands-down the BEST automobile purchase experience I have ever had…..and I have purchased several vehicles throughout my life. Autohaus on Edens has secured my business for the future. I plan on purchasing all of our Mercedes from them, regardless of where we live in the country. More
by risadeutsch
Employees Worked With
September 29, 2025
Very professional and hassle free! ! Got the car back at the promised time!! Charges were well explained by the service manager!! ! Got the car back at the promised time!! Charges were well explained by the service manager!! More
by DEBUBAGCHI504
Verified CustomerSeptember 27, 2025
Carlos was very helpful and persistent in the selling of the vehicle and he gave me a great deal the vehicle and he gave me a great deal More
by ronaldmiller1847
Employees Worked With
September 25, 2025
The people working at Autohaus on Eden are totally professional and any work is done promptly and properly. I have bought and serviced several cars from them and have never been disappointed in eithe professional and any work is done promptly and properly. I have bought and serviced several cars from them and have never been disappointed in either the areas of sales ors service. More
by EMSIEGEL13
Employees Worked With
September 19, 2025
The service department is very good. Always professional and great service. Ryan and Ken have been taking care of my 2 cars for the past 8 years. Always professional and great service. Ryan and Ken have been taking care of my 2 cars for the past 8 years. More
by EYEMAN18
September 15, 2025
The service department at Autohaus on Edens is great, Ken, Ryan, Cindi, Nancy are consistently wonderful and thorough. Great expertise and always trustworthy, Ken, Ryan, Cindi, Nancy are consistently wonderful and thorough. Great expertise and always trustworthy, More
by FLOYD.MANDELL
September 14, 2025
Rob was very kind, understood our needs as a family, and helped us through the decision-making process. We viewed over 10 cars with various accessories and found one that was ideal for our family. We were v helped us through the decision-making process. We viewed over 10 cars with various accessories and found one that was ideal for our family. We were very happy with the service and will definitely be long-term customers. More
by Marco Passarelli
September 11, 2025
Though issue wasn’t duplicated, Tom and team ensured my AC worked properly before returning car AC worked properly before returning car More
by GBIHIS
September 11, 2025
Great service with all individual that I gave 5 stars! All extremely professional and truly cared to make me a happy customer. All extremely professional and truly cared to make me a happy customer. More
by WADDIS
