Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Acura Columbus
Dublin, OH
3,486 Reviews
If you're looking for an Acura, visit Acura Columbus! Ohio's Original Acura Dealer. Family owned since opening in 1986. We want your experience with us to be Transparent, Easy and Fun.
100% of Acuras are now built in Ohio, so as we like to say, Buy Acura, Buy OH-IO!
Have questions? Give us a call, email or TEXT anytime!
Thanks,
John Connelly
Owner/Acura Columbus
johnconnelly@acuracolumbus.com
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,486 reviews
September 09, 2026
Consistently excellent service - for small & big things. Got to service for an oil change at 8:30 and was gone by 9:30. Thank you Got to service for an oil change at 8:30 and was gone by 9:30. Thank you More
by Stanekg48
Employees Worked With
September 08, 2026
Great service experience. Acura Columbus fixed the Tire Pressure Monitoring System on my car after I had tires replaced at a tire shop. Acura Columbus kept my car for 1-1/2 da Acura Columbus fixed the Tire Pressure Monitoring System on my car after I had tires replaced at a tire shop. Acura Columbus kept my car for 1-1/2 days and service advisor Prescott provided text updates to keep me informed at each step of the process. More
by RP Heard
Employees Worked With
September 05, 2026
Francesco made the car buying experience so stress free and easy. He worked hard to make a good deal with us. and easy. He worked hard to make a good deal with us. More
by tysdad2001
August 28, 2026
Need to reevaluate how your approval process for additional recommended services. I tried to approve online from text msg link - final approval after signature didn’t work; called service and left additional recommended services. I tried to approve online from text msg link - final approval after signature didn’t work; called service and left vmail with approval and also texted the technician with approval. None of the approvals were received and now I have to make a 2nd trip to finish services. More
by mark.lechner
Employees Worked With
August 27, 2026
Each department delivered excellent service when a rod bearing failed in my 2020 ILX. Huge shoutout to Jami for getting me a discount on the part! Thank you guys! bearing failed in my 2020 ILX. Huge shoutout to Jami for getting me a discount on the part! Thank you guys! More
by joeschmoe
Employees Worked With
August 22, 2026
A few months ago I randomly stopped in to stare at a car and didn’t really expect much but Greg came out to chat with me anyway. He was friendly and we rambled on a bit (I do talk a lot). I wasn’t prepare and didn’t really expect much but Greg came out to chat with me anyway. He was friendly and we rambled on a bit (I do talk a lot). I wasn’t prepared to buy a car then but I asked for a card and he gladly provided one. Fast forward to recently and I had enough with my (now previous) car and began shopping around. While searching I noticed Acura Columbus had a decent selection of cars so I reached back out to Greg. He was prompt in responding and we set up a time to meet. I came in, had an easy test drive, and was offered what I considered a deal that was basically what I was looking for. I needed a night but I accepted it and came the next day to pick my new car up. The car and Greg were ready. Initial paperwork was quick and I was handed off to the finance manager Ryan. Equally friendly he reviewed various additional packages I could add to the car. Normally I turn this stuff down point blank but with this car being special and some anecdotal stories from Ryan about his TLX I decided it might not be a bad idea for something so I bit the bullet on a package. Congrats to you: that’s a first for me. Afterwards filling out the financial paper work was quick and easy. Overall start to finish was just under an hour and now I’ve got a new car! More
by Neonrt9
August 22, 2026
Greg at Acura Columbus is the BEST! This is my second car purchase with Greg and it won’t be my last. There’s no pressure and always exceptional customer service. What more could you wa This is my second car purchase with Greg and it won’t be my last. There’s no pressure and always exceptional customer service. What more could you want?!?! Ask for Greg! More
by christinastropes
Employees Worked With
August 20, 2026
He did a great job of resolving issues and question with great follow up. Worked with me on a deal with no high pressure tactics. A great overall experience. great follow up. Worked with me on a deal with no high pressure tactics. A great overall experience. More
by stevekostelnik
Employees Worked With
August 20, 2026
Great group of people working for this company that says a lot about the management and the ownership I have trusted them for years! Keep up the good work. a lot about the management and the ownership I have trusted them for years! Keep up the good work. More
by Tnlnader
August 18, 2026
Acura Columbus has a different feel than most dealerships. I never felt pressured to buy and Mike Shay get me top of mind when a trade-in became available. I highly recommend Acura Columbus. dealerships. I never felt pressured to buy and Mike Shay get me top of mind when a trade-in became available. I highly recommend Acura Columbus. More
by KC
