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Del Toyota

Thorndale, PA

4.7
6,127 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,127 reviews

September 20, 2018

New Tacoma From start to finish it was a really pleasant experience. I am a repeat customer and have worked with Abbie before. I came back because of his servi More

by MMORRAYE16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Abbie Hamid, Brittany Mcdaniel
Sep 20, 2018 -

Del Toyota responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 20, 2018

Great Your Team is informative & up to date, I literally made the Deal over the internet, I like that. I think I got a Good Deal. Thanks More

by RICERIDERRB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Nick Abbattista, Brittany Mcdaniel
Sep 23, 2018 -

Del Toyota responded

We appreciate the kind words, RICERIDERRB. We look forward to seeing you again in the future! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 20, 2018

Friday It's a hike for me to have my vehicle serviced at Del. However, the service sector works hard to ensure my visit is pleasant and efficient. Twice serv More

by Marcello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Sep 23, 2018 -

Del Toyota responded

Thank you for the wonderful review and for traveling to Del Toyota from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 19, 2018

Review of service received in leasing a car Don Romanek was excellent!He was knowledgeble, not pushy, easy to talk to and very helpfull. I would recommend him to my family and friends and deal w More

by Carguydon123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Donlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Don Romanek
Sep 19, 2018 -

Del Toyota responded

We cannot thank you enough for your wonderful review of Del Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 19, 2018

LOVE MY CAR. Al, Edie and Angel were great It was a great experience from start to finish. I didnt intend to buy that day, just get it started. Things moved so swiftly that I went home with m More

by A.Gottier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Torres, Angel Lewis, Al Demsky
Sep 19, 2018 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Enjoy your new ride! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 19, 2018

4runners inspection/maint Very quick and easy to schedule appointment. Hours work well for morning drop off and after work pick up. Assistant service manager matt always ther More

by TWOTHDOC2R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt bomberger, receptionist in the evening-pleasant
Sep 20, 2018 -

Del Toyota responded

Thank you for this amazing review! We really appreciate your business. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 18, 2018

Today I leased a tundra Great staff. Informative. Friendly. I’m very happy with the service. I feel as though I left with a great truck and plan on continuing my business wi More

by Nathan’18T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Lewis, Ed Pollock
Sep 19, 2018 -

Del Toyota responded

Hello Nathan! Thank you so much for taking the time to share your kind words about your experience at Del Toyota! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 18, 2018

Fantastic Because the service is great. Was done in a timely manner, thank you!!!! Customer service was awesome and very helpful and curtious. I enjoy my servic More

by LAURABUTCHER40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ken Tran, Mike Naegele
Sep 19, 2018 -

Del Toyota responded

Thank you so much, Laura! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 18, 2018

Bought a new car I was referred to this dealer through the Costco auto program. I was able to obtain pricing information in emails which saved me time from having to More

by Paul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brittany Mcdaniel, Jared "The Champ" Bell
Sep 19, 2018 -

Del Toyota responded

Your great feedback truly made our day Paul! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 17, 2018

Was an awesome experience The entire team was impressive!!! It felt like a family member was taking care of me no matter what team member I dealt with that day!!! More

by IRONGRIP21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Torres
Sep 17, 2018 -

Del Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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