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Autohaus BMW

St. Louis, MO

4.8
3,374 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 3,374 reviews

January 21, 2022

Great service from Chris Clem at autohaus . He always is able to work me in even without an appointment. More

by jhamill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Autohaus BMW responded

Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. Take care and see you next time!

January 18, 2022

I’ve taken my car there for service for the last year and they’ve been amazing. More

by lfschaper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crader
Feb 18, 2022 -

Autohaus BMW responded

Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. Take care and see you next time!

January 18, 2022

Very friendly and professional. My appointment was on time and handled expertly. The facility was first class. I have no hesitation recommending them for service work. More

by Cmcbarton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Clem
Feb 18, 2022 -

Autohaus BMW responded

Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. Take care and see you next time!

January 17, 2022

Outstanding customer service and great communication feedback regarding vehicle been repaired in a timely manner. Your best work. More

by Lexus#2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Autohaus BMW responded

Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. Take care and see you next time!

January 15, 2022

Cris Clem is extraordinary in every way: precise, kind, informed,and ever helpful! BMW exemplar. More

by Poetry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Autohaus BMW responded

Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. Take care and see you next time!

January 12, 2022

From start to finish the best service and customer relations! Just a suggestion. As my instrument panel needed to be updated, it wiped out my settings. It would have been helpful for a heads up before More

by jwlevy12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

January 09, 2022

Great job guys all is working great and thank you for the loaner car. Much thanks More

by michael.pratl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

January 08, 2022

Without my request or knowledge a service was added to my appointment which I would have to pay for after the appointment if I hadn't reviewed the work order before appointment. More

by Mirsad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Prost
January 07, 2022

Excellent customer service! Mike and Chris in service are outstanding. I've been going there for 10 years for service and I’m always pleased! More

by maryjferry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Crader
Jan 11, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

January 07, 2022

Professional, courteous, knowledgeable, efficient!! Jens had everything ready when I got there to pick up the car. He was patient and thorough explaining the intricacies of the car! More

by corneliap
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

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