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A-1 Toyota
New Haven, CT
1,141 Reviews
In the early 60’s, the owners of a local garage received a postcard announcing the production of a new four-wheel drive vehicle. At the time, the automotive industry was producing only one other vehicle in this category, so the owners thought this might be a good opportunity to introduce a new four-wheel drive vehicle that they would be able to sell as well as service. The postcard was answered and the response was the founding of the first Toyota dealership in New England and the beginning of what has become a very successful endeavor for Dominic Galardi, Anthony Buglione and A-1 Toyota.
The history of A-1 Service began before this. In January of 1951, Dom joined his father-in-law, Tony Buglione in a partnership that included a gas station and used cars. The station was located on the corner of Olive Street and St. John in New Haven.
In the late 1950’s, a new highway system was breaking through the neighborhood, people started moving to the suburbs, and with the limited space they had already outgrown, A-1 looked for a new location.
The new site they chose was in East Haven. The partnership grew to include Dominic’s brother, Andrew.
Their new location, occupying a city block on Main Street and the sign reading A-1 Auto Service, Inc., became a landmark for many.
In 1963, A-1 completed the building of the first Toyota showroom on the East Coast. In 1966, just three years after opening their dealership, A-1 became the second largest Toyota dealership in the country. Toyota’s line-up featured only two vehicles at the time, the four-wheel drive Land Cruiser and one of the first economy cars, the Tiara.
Over the years, A-1 Toyota continued to grow and in 1980 moved to their current location on Amity Road in New Haven adding the Dodge franchise that dueled with Toyota until 1990.
A-1 Toyota’s line-up looks far different than it did in 1963, but the basis for a successful business has continued. The business is still owned by the same family, and Domin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,141 reviews
December 04, 2020
Hatim Yousef is a dedicated employee with excellent customer service skills with attention to detail and making his customers feel welcome and important. The dealership is lucky to have such an employe customer service skills with attention to detail and making his customers feel welcome and important. The dealership is lucky to have such an employee. More
by deehames31
Employees Worked With
Helpful December 01, 2020
They were great. Got me the exact car that I wanted with minimal hassle. Even in the middle of a pandemic, they were incredibly helpful and customer oriented. minimal hassle. Even in the middle of a pandemic, they were incredibly helpful and customer oriented. More
by Hon
December 01, 2020
I had a great experience with the A-1 Toyota team in New Haven. The staff were welcoming upon arrival. Amjad was an amazing help with getting me into the vehicle I wanted. He made sure I had all the informa Haven. The staff were welcoming upon arrival. Amjad was an amazing help with getting me into the vehicle I wanted. He made sure I had all the information I needed. I highly recommend Amjad if you are looking for a sales consultant. Ed was friendly and efficient in aiding me with the purchase of my vehicle. I could not be happier! More
by Denise
November 30, 2020
This dealership really exceeded my expectations. This was my first experience in buying a used car from a dealership and they really made me feel comfortable and there was no pressure whatsoever. I went in t my first experience in buying a used car from a dealership and they really made me feel comfortable and there was no pressure whatsoever. I went in to test drive a 2018 Toyota Tacoma and Kevin Wright explained all of the features on the truck and helped me make sure it was a good fit. He was very knowledgeable and there was not a single question I asked that he could not answer. I feel like I got the truck for a fair price and Paul Wright helped me with the financing. I went in with a pre-approved loan, but Paul was able to shop around and find me a much better rate. Overall, I was super impressed with this dealership, I would highly recommend, and I'm sure I will be returning. More
by Ryan Greer
November 27, 2020
Sorry I am late with this review Quincy Smith was a Joy to deal with, he is a great Sales person! I have purchased four (4) cars from him, very dedicated to customers. to deal with, he is a great Sales person! I have purchased four (4) cars from him, very dedicated to customers. More
by hawki1.jv
Employees Worked With
November 25, 2020
Had a great experience at A-1 Toyota. Andy was very helpful and easy to work with. We explained what we were looking for and you found a car that fit our needs. We ask for a few options, one especially helpful and easy to work with. We explained what we were looking for and you found a car that fit our needs. We ask for a few options, one especially that took time to put on ( a tow hitch with seven pin connector and brake controller). Thank you. More
by cgalanter
Employees Worked With
Andrew Constantinou
November 23, 2020
We just purchased a 2021 RAV4 and Andy was our salespersons and he was very professional, patient and answered ALL of our questions. The entire process was fast and smooth. We are very satisfied c salespersons and he was very professional, patient and answered ALL of our questions. The entire process was fast and smooth. We are very satisfied customers. Thank you Andy, Sunny and Paul for ALL your help! More
by Nilcely Barbosa
November 17, 2020
I had a wonderful experience buying a certified used RAV4 with Dado! He was very helpful, informed, friendly and on top of things! A friend had highly recommended him and my experience confirmed why! I wo with Dado! He was very helpful, informed, friendly and on top of things! A friend had highly recommended him and my experience confirmed why! I worked with Eddie doing the financing and appreciated how he broke things down simply and his friendly professionalism. His manner just added to my satisfaction! More
by Patricia
November 16, 2020
Quincy was referred by a family member. He was great at following up after my initial inquiry regarding the vehicle I was looking for, and which accessories I had to have, and which were optional. We met following up after my initial inquiry regarding the vehicle I was looking for, and which accessories I had to have, and which were optional. We met and Quincy was pleasant, patient, and very knowledgeable. He explained the A-1 Toyota car buying process, went over the features of the vehicle selected which was very detailed. Test drive was information and the financing (Frank Nieves) also went smoothly. I love my new vehicle. Kudos to Quincy! Kudos to Frank! More
by rose
November 16, 2020
Smooth process from start to finish. We are long-time customers because they are fair, personable and knowledgeable. Special thanks to Dado and Paul. A dynamic duo! customers because they are fair, personable and knowledgeable. Special thanks to Dado and Paul. A dynamic duo! More
by MAversa10
