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A-1 Toyota
New Haven, CT
1,141 Reviews
In the early 60’s, the owners of a local garage received a postcard announcing the production of a new four-wheel drive vehicle. At the time, the automotive industry was producing only one other vehicle in this category, so the owners thought this might be a good opportunity to introduce a new four-wheel drive vehicle that they would be able to sell as well as service. The postcard was answered and the response was the founding of the first Toyota dealership in New England and the beginning of what has become a very successful endeavor for Dominic Galardi, Anthony Buglione and A-1 Toyota.
The history of A-1 Service began before this. In January of 1951, Dom joined his father-in-law, Tony Buglione in a partnership that included a gas station and used cars. The station was located on the corner of Olive Street and St. John in New Haven.
In the late 1950’s, a new highway system was breaking through the neighborhood, people started moving to the suburbs, and with the limited space they had already outgrown, A-1 looked for a new location.
The new site they chose was in East Haven. The partnership grew to include Dominic’s brother, Andrew.
Their new location, occupying a city block on Main Street and the sign reading A-1 Auto Service, Inc., became a landmark for many.
In 1963, A-1 completed the building of the first Toyota showroom on the East Coast. In 1966, just three years after opening their dealership, A-1 became the second largest Toyota dealership in the country. Toyota’s line-up featured only two vehicles at the time, the four-wheel drive Land Cruiser and one of the first economy cars, the Tiara.
Over the years, A-1 Toyota continued to grow and in 1980 moved to their current location on Amity Road in New Haven adding the Dodge franchise that dueled with Toyota until 1990.
A-1 Toyota’s line-up looks far different than it did in 1963, but the basis for a successful business has continued. The business is still owned by the same family, and Domin
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,141 reviews
October 06, 2020
The sales person was very good very good very good very good very good very good very good very good very good very good very good good very good very good very good very good very good very good very good More
by lethawilliams
Employees Worked With
Helpful October 06, 2020
Great experience!!!!! Huge thank you to Max and Paul for their help and undivided attention. Working with them made a smooth switch over into my brand new car. Once again great experience! their help and undivided attention. Working with them made a smooth switch over into my brand new car. Once again great experience! More
by Mya Zeno
October 05, 2020
Gary, Eddie, Steve Jr. and Dado provided me with an exceptional customer service from start to the end of my car purchase. Thank you for all your help. exceptional customer service from start to the end of my car purchase. Thank you for all your help. More
by Juanpa
October 01, 2020
Mine and my wifes second time buying a vehicle from A-1. Dado is not only a professional salesperson, but an exceptional friend. Always makes sure my wife and I are taken care of. Thank you Dado! Dado is not only a professional salesperson, but an exceptional friend. Always makes sure my wife and I are taken care of. Thank you Dado! More
by Joe Teta
October 01, 2020
I’ve leased 2 cars through this dealership and have had great experiences both times! The customer service is always fantastic and the salesman Dado is phenomenal. great experiences both times! The customer service is always fantastic and the salesman Dado is phenomenal. More
by Kate T
Employees Worked With
September 30, 2020
Max in sales and Frank in finance are both excellent. It was a great car buying experience! We bought the car and when we picked it up Max spend over a half hour with us going over all the features and sync was a great car buying experience! We bought the car and when we picked it up Max spend over a half hour with us going over all the features and syncing the iPhone etc. He was very patience and very knowledgeable! More
by Amyrinaldi01
September 21, 2020
This was my first car buying experience. Andy, Frank and the rest of the A-1 Toyota team were amazing to work with; fast, friendly, courteous and transparent throughout the entire process. I could not be ha the rest of the A-1 Toyota team were amazing to work with; fast, friendly, courteous and transparent throughout the entire process. I could not be happier with my Rav 4 XLE. My sincerest thank yous to the entire team for a seamless and successful car buying experience. Thank you guys! More
by patrickhclapp
September 21, 2020
Excellent experience at A-1 Toyota. Great customer service, honest and very helpful. Took the the time to show features of car even after purchase. Would recommend to anyone looking for a Toyota. Than service, honest and very helpful. Took the the time to show features of car even after purchase. Would recommend to anyone looking for a Toyota. Thank you! More
by Sab89
September 19, 2020
This was a great buying experience. We drove in from Long Island New York to get this particular car. The salesman and the finance guys were both wonderful! Long Island New York to get this particular car. The salesman and the finance guys were both wonderful! More
by lbsheldon
Employees Worked With
September 16, 2020
I had a wonderful experience with A1 Toyota. I was buying my first new car and it was a Rav4 Hybrid. My customer service representative, Kevin W was patient, attentive and hard working. He spent so buying my first new car and it was a Rav4 Hybrid. My customer service representative, Kevin W was patient, attentive and hard working. He spent so much time getting the computer connections ready for me and explaining all of the details about the car. I can't say enough about how good my time was at A1 Toyota. More
by snownancy
Employees Worked With
