Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
A-1 Toyota
New Haven, CT
1,148 Reviews
In the early 60’s, the owners of a local garage received a postcard announcing the production of a new four-wheel drive vehicle. At the time, the automotive industry was producing only one other vehicle in this category, so the owners thought this might be a good opportunity to introduce a new four-wheel drive vehicle that they would be able to sell as well as service. The postcard was answered and the response was the founding of the first Toyota dealership in New England and the beginning of what has become a very successful endeavor for Dominic Galardi, Anthony Buglione and A-1 Toyota.
The history of A-1 Service began before this. In January of 1951, Dom joined his father-in-law, Tony Buglione in a partnership that included a gas station and used cars. The station was located on the corner of Olive Street and St. John in New Haven.
In the late 1950’s, a new highway system was breaking through the neighborhood, people started moving to the suburbs, and with the limited space they had already outgrown, A-1 looked for a new location.
The new site they chose was in East Haven. The partnership grew to include Dominic’s brother, Andrew.
Their new location, occupying a city block on Main Street and the sign reading A-1 Auto Service, Inc., became a landmark for many.
In 1963, A-1 completed the building of the first Toyota showroom on the East Coast. In 1966, just three years after opening their dealership, A-1 became the second largest Toyota dealership in the country. Toyota’s line-up featured only two vehicles at the time, the four-wheel drive Land Cruiser and one of the first economy cars, the Tiara.
Over the years, A-1 Toyota continued to grow and in 1980 moved to their current location on Amity Road in New Haven adding the Dodge franchise that dueled with Toyota until 1990.
A-1 Toyota’s line-up looks far different than it did in 1963, but the basis for a successful business has continued. The business is still owned by the same family, and Domin
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,148 reviews
January 11, 2020
1stclass service and sales Wife bought a 2018 Sienna awd and I must say -Its my favorite SUV ever-The sales person-Andrew Constantinou is very pleasant and knowledgeable and abo Wife bought a 2018 Sienna awd and I must say -Its my favorite SUV ever-The sales person-Andrew Constantinou is very pleasant and knowledgeable and above all patient with me in the set-up of the electronics[TBI}--Today I brought it in 4 the free 20k service and was informed about a plastic molding under the seat that needed replacement-They had the part installed and covered in 2 days-WOW-Tariq Muhammad was the most real/caring person I EVER meet in a service dept-there lucky in my book to have him-I WILL BUY ANOTHER VEHICLE THERE AGAIN-Bob Jarvis More
by Bob Jarvis Jr
Employees Worked With
Other Employees :
Tariq Muhammad-Service Assistant Manager, Andrew Constantinou
January 10, 2020
Toyota Camry I am very happy with Bryan who took care of me and my needs with patience and kindness. He answered all my questions and was very courteous. I am very happy with Bryan who took care of me and my needs with patience and kindness. He answered all my questions and was very courteous. More
by tc_mbr
January 09, 2020
Love my new RAV4! I am so very thankful for the service I received! This is my second time purchasing from A-1 Toyota! P.S. I love my RAV4! I am so very thankful for the service I received! This is my second time purchasing from A-1 Toyota! P.S. I love my RAV4! More
by jwright517
Employees Worked With
January 07, 2020
I’m a happy Customer thanks to Andy who made my purchase experience and options easy to navigate. Everything went smoothly than expected, walked out with my dream car. experience and options easy to navigate. Everything went smoothly than expected, walked out with my dream car. More
by finah
Employees Worked With
Andrew Constantinou
January 06, 2020
"Fairz Dadic" is my hero! My beloved 2005 Toyota Prius with 280K miles was totaled due to a deer strike. I only had 1 day when I could find a replacement car. I called "Dado" My beloved 2005 Toyota Prius with 280K miles was totaled due to a deer strike. I only had 1 day when I could find a replacement car. I called "Dado", who was referred to me by a friend. I told him what kind of car I wanted- (another Prius, of course!), and how much I could spend. He found me the perfect car at the right price. A-1 helped me with some financing at at great rate, and I couldn't be happier! Very helpful, professional, friendly and extremely clean dealership. Thanks for a great experience! More
by Janet
Employees Worked With
January 02, 2020
Everyone was extremely helpful and knowledgeable at the dealership. I felt very comfortable during the entire process and all of my questions were answered completely and honestly. dealership. I felt very comfortable during the entire process and all of my questions were answered completely and honestly. More
by Mike
December 31, 2019
Outstanding Organization! Since 1992, I've purchased and services my vehicles at A-1 Toyota and I do not plan to ever go anyplace else! Over the course of this time, I've had t Since 1992, I've purchased and services my vehicles at A-1 Toyota and I do not plan to ever go anyplace else! Over the course of this time, I've had the opportunity to work with every department within this organization and every individual that I’ve had the opportunity of working with has been a first class top shelf professionals! My Personal Thanks to the Entire Team for their many years of customer service to myself and their continuing tenacious pursuit of Outstanding Customer Service! More
by Gary B.
December 30, 2019
Kevin was a pleasure to work with. He is very knowledgeable and a nice person. I look forward to working with him again in the future. knowledgeable and a nice person. I look forward to working with him again in the future. More
by mik444
Employees Worked With
December 23, 2019
Best Sales Team Bought Certified car from this dealer and it was into total loss. Everyone in this dealer took personal interest and helped me out to get a brand new Bought Certified car from this dealer and it was into total loss. Everyone in this dealer took personal interest and helped me out to get a brand new car for less and better price. More
by Sri Teja Chinnam
December 22, 2019
Best dealer experience I was directed by a friend to go to A-1 Toyota and Quincy. And I’m glad I did. Everything was done so professionally and quick. I got what I wanted an I was directed by a friend to go to A-1 Toyota and Quincy. And I’m glad I did. Everything was done so professionally and quick. I got what I wanted and Quincy transferred my insurance which I thought was great. After getting the car I was schooled in all the features. And the follow up call a few days later was nice as well. More
by alamokann
