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A-1 Toyota
New Haven, CT
1,141 Reviews
In the early 60’s, the owners of a local garage received a postcard announcing the production of a new four-wheel drive vehicle. At the time, the automotive industry was producing only one other vehicle in this category, so the owners thought this might be a good opportunity to introduce a new four-wheel drive vehicle that they would be able to sell as well as service. The postcard was answered and the response was the founding of the first Toyota dealership in New England and the beginning of what has become a very successful endeavor for Dominic Galardi, Anthony Buglione and A-1 Toyota.
The history of A-1 Service began before this. In January of 1951, Dom joined his father-in-law, Tony Buglione in a partnership that included a gas station and used cars. The station was located on the corner of Olive Street and St. John in New Haven.
In the late 1950’s, a new highway system was breaking through the neighborhood, people started moving to the suburbs, and with the limited space they had already outgrown, A-1 looked for a new location.
The new site they chose was in East Haven. The partnership grew to include Dominic’s brother, Andrew.
Their new location, occupying a city block on Main Street and the sign reading A-1 Auto Service, Inc., became a landmark for many.
In 1963, A-1 completed the building of the first Toyota showroom on the East Coast. In 1966, just three years after opening their dealership, A-1 became the second largest Toyota dealership in the country. Toyota’s line-up featured only two vehicles at the time, the four-wheel drive Land Cruiser and one of the first economy cars, the Tiara.
Over the years, A-1 Toyota continued to grow and in 1980 moved to their current location on Amity Road in New Haven adding the Dodge franchise that dueled with Toyota until 1990.
A-1 Toyota’s line-up looks far different than it did in 1963, but the basis for a successful business has continued. The business is still owned by the same family, and Domin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,141 reviews
October 19, 2019
Excellent repeat experience w/ Quincy Smith and Ken Perrone Quincy is the consummate professional who made this purchasing experience a true pleasure. He is knowledgeable and extremely responsive, and always pu Quincy is the consummate professional who made this purchasing experience a true pleasure. He is knowledgeable and extremely responsive, and always puts his customers first. I purchased this vehicle with full confidence because I know that Ken Perrone will provide honest, excellent service throughout the lifespan of the car as he has done for my 4 previous Toyotas. More
by CTtownie
Helpful October 19, 2019
Great Dealer highly recommended A1 Toyota is great dealership , with good customer service, highly recommended.Great prices, waiting time was great, treated you as a family, no hidde A1 Toyota is great dealership , with good customer service, highly recommended.Great prices, waiting time was great, treated you as a family, no hidden surprises. A great place to buy a car from. More
by Joellenous
October 17, 2019
Great Experience! I leased a 2019 Toyota Rav4 from your dealership. I had great customer service not only from one staff member but three!! Sunny Dhawan, Frank Niveas, I leased a 2019 Toyota Rav4 from your dealership. I had great customer service not only from one staff member but three!! Sunny Dhawan, Frank Niveas, and Stephen Altrater were professional and kind. They worked great together to help me get a new car. My husband and I appreciate the help and kindness. We highly suggest these representatives as well as the dealership. This is our second time working with A-1 Toyota in Woodbridge, CT. Thank you gentleman! More
by Filomena12!
October 16, 2019
The only dealership I will ever go to! Our experiences with A1 Toyota and with Quincy Smith are always nothing short of excellent and this visit was no different. We leased a new 2019 Highl Our experiences with A1 Toyota and with Quincy Smith are always nothing short of excellent and this visit was no different. We leased a new 2019 Highlander XLE AWD and it is simply perfect. Quincy was meticulous in his attention to detail and made sure we were completely comfortable with our choice. Sunny was incredibly helpful when I made my first inquiry about trading in my previous vehicle and ensured that all of my questions were answered and that the follow up to my trade in was seamless. I’ve been buying and leasing cars from A1 Toyota since 2010 and I have no intentions of ever going to another dealership. I’ll add that I travel from Long Island NY to A1– even for my maintenance. The difference between the quality of service at A1 compared to the many Toyota dealerships I’ve dealt with in the past is dramatic. A1 is by far the best dealership and Quincy Smith is the best Toyota employee that I’ve ever met. More
by lemcardle
October 11, 2019
On point, got all the info we needed. Staff is very nice Very professional staff, didn’t trash talk other dealerships or Brands. They focused on the positives that they offer. Sales guy that we dealt with wa Very professional staff, didn’t trash talk other dealerships or Brands. They focused on the positives that they offer. Sales guy that we dealt with was Amjad. He answered all of our questions and made sure that we got what we wanted. We had to stay 4 hours to try the cars, give info and set the deal. By the evening my husband and I were tired and hungry. Amjad went to the store next door and got us water and snacks! (The food stand closes in the evening). We only witnessed this act of kindness with the people of A1 Toyota in new Haven. He was not trying to sucker us to sign the deal with his nice act because we already were in the middle of it. More
by Wasan
October 09, 2019
Buying a 2019 Camry When I walked into A-1 Amjad was absolutely amazing to work with! I had a rough idea of what I wanted when I walked in and Amjad did all the rest. He When I walked into A-1 Amjad was absolutely amazing to work with! I had a rough idea of what I wanted when I walked in and Amjad did all the rest. He was well informed and helped me get the car of my dreams. I never felt pressured to do anything I wasn't prepared for. He is one of the most friendly and well organized salesmen I have worked with in a long time. I will be back for sure! More
by Vaso
October 09, 2019
Once again a great experience This is the fourth time we have bought a car from A-1. Toyota which speaks for itself. We returned this time especially to work with Quincy Smith bec This is the fourth time we have bought a car from A-1. Toyota which speaks for itself. We returned this time especially to work with Quincy Smith because we had such a good experience the last time. And as we expected, he was terrific to work with in all ways More
by PFB
Employees Worked With
October 08, 2019
Fast, friendly, and well organized. The A-1 team did a good job scheduling the test drive (Frank), explaining the benefits of the dealership, and taking care of paperwork and prep work p The A-1 team did a good job scheduling the test drive (Frank), explaining the benefits of the dealership, and taking care of paperwork and prep work promptly (Kevin). A thoroughly painless process very professionally handled. I would recommend the dealership to others. More
by Jim
Employees Worked With
October 07, 2019
Easy Peazy Quincy was the best salesperson I could have asked for. He was patient and understanding of my situation; he didn't pressure me at all into purchasing Quincy was the best salesperson I could have asked for. He was patient and understanding of my situation; he didn't pressure me at all into purchasing before I was ready. He was attentive and made sure that I got the vehicle of my dreams within my price range. Would 100000000% recommend his services at the New Haven A1 toyota. More
by kaywaites12
October 07, 2019
Recommendation We have dealt with Quincy and A1 for many years and also our service manager Ken Perron. They are all exceptional people. Everyone in the dealership i We have dealt with Quincy and A1 for many years and also our service manager Ken Perron. They are all exceptional people. Everyone in the dealership is willing to help you. We really are enjoying our new RAV4 took it one week after buying to North Carolina and both tanks of gas mileage was 41 mpg, which we are really happy with. We live approximately six blocks from the Milford,Ct. Toyota dealer but really prefer dealing with A1 dealership get far better service and feel more like family. Quincy is number 1 salesperson in our book! Bob and Sherry More
by bjden0266
