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A-1 Toyota

New Haven, CT

4.7
1,141 Reviews
In the early 60’s, the owners of a local garage received a postcard announcing the production of a new four-wheel drive vehicle. At the time, the automotive industry was producing only one other vehicle in this category, so the owners thought this might be a good opportunity to introduce a new four-wheel drive vehicle that they would be able to sell as well as service. The postcard was answered and the response was the founding of the first Toyota dealership in New England and the beginning of what has become a very successful endeavor for Dominic Galardi, Anthony Buglione and A-1 Toyota. The history of A-1 Service began before this. In January of 1951, Dom joined his father-in-law, Tony Buglione in a partnership that included a gas station and used cars. The station was located on the corner of Olive Street and St. John in New Haven. In the late 1950’s, a new highway system was breaking through the neighborhood, people started moving to the suburbs, and with the limited space they had already outgrown, A-1 looked for a new location. The new site they chose was in East Haven. The partnership grew to include Dominic’s brother, Andrew. Their new location, occupying a city block on Main Street and the sign reading A-1 Auto Service, Inc., became a landmark for many. In 1963, A-1 completed the building of the first Toyota showroom on the East Coast. In 1966, just three years after opening their dealership, A-1 became the second largest Toyota dealership in the country. Toyota’s line-up featured only two vehicles at the time, the four-wheel drive Land Cruiser and one of the first economy cars, the Tiara. Over the years, A-1 Toyota continued to grow and in 1980 moved to their current location on Amity Road in New Haven adding the Dodge franchise that dueled with Toyota until 1990. A-1 Toyota’s line-up looks far different than it did in 1963, but the basis for a successful business has continued. The business is still owned by the same family, and Domin
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50 Amity Road

New Haven, CT

06515

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Showing 1,141 reviews

August 03, 2022

While I ended up being unable to secure a car through A-1 after a couple months with a deposit on the books, that doesn’t at all take away from the great experience I had with them. Their pricing offered to More

by jhahn6871
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Poppendieck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Acabeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric (unknown last name)
Aug 09, 2022 -

A-1 Toyota responded

We appreciate you recommending A-1 Toyota and your 5-star rating! We're sorry we couldn't work together this time, but hope we can work together in the future!

July 31, 2022

Their name A1 Toyota say it all they really are the best Toyota dealership. My husband was convinced that all dealerships were the same I come from an area where the dealerships don’t care about the custome More

by kat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Dos Reis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Crisafi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

A-1 Toyota responded

Thank you for taking the time to rate A-1 Toyota 5-stars! We appreciate the review and look forward to working with you again in the future.

July 20, 2022

Kyle suck, he dodges our calls and doesn't communicate very well. We were scheduled for a visit and no one knew, and Kyle wasn't there. We noticed it's a pattern of Kyle. The car we bought, we knew nothin More

by Ian R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mustafa Alsamraie
2.0
This rating includes all reviews, with more weight given to recent reviews.
Satinder (Sunny) Dhawan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Deming
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

A-1 Toyota responded

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June 16, 2022

I hadn’t had a Toyota in years. I had switched over to Honda vehicles but wanted my Toyota Rav-4 back. I recently purchased a 2022 Rav-4 from this dealer. Our sales person Quincy Sm More

by Milahdibenedetto16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quincy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Oliveras
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mustafa Alsamraie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

A-1 Toyota responded

Thank you for taking the time to rate A-1 Toyota 5-stars! We appreciate the review and look forward to working with you again in the future.

June 11, 2022

very professional, courteous, good listening, helpful. A wonderful dealership with very nice people, pleasure to interact with them More

by GM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Dos Reis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Oliveras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

A-1 Toyota responded

Thank you for taking the time to rate A-1 Toyota 5-stars! We appreciate the review and look forward to working with you again in the future.

June 09, 2022

Our sales consultant was very knowledgeable and helped us make the right choice. He was even willing to come in on his day off to complete our transaction. Quincy Smith- Thank you very much! More

by jorund51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quincy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

A-1 Toyota responded

Thank you for taking the time to rate A-1 Toyota 5-stars! We appreciate the review and look forward to working with you again in the future.

May 31, 2022

All the staff at A1 is friendly and welcoming. I feel at home from the time I enter the dealership until the time I leave. This holds true every time I enter. Quincy, my sales consultant, was very More

by Thauck11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Dos Reis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quincy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

A-1 Toyota responded

Thauck11 - thank you so much for taking the time to rate and review A-1 Toyota! We appreciate it and look forward to working with you again in the future!

May 11, 2022

Wow, just got done some preliminary work with salesperson Quincy Smith, and he was simply awesome! Super friendly, professional and patiently answered all of my questions about purchasing a car from A-1 sinc More

by Joel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quincy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

A-1 Toyota responded

Joel - thank you so much for taking the time to rate and review A-1 Toyota! We appreciate it and look forward to working with you again in the future!

April 19, 2022

Gary and Kyle are the reason I come back to this dealership. This is the 5th vehicle that I’ve bought from A-1. Kyle is the best sales person I’ve ever worked with. They make me feel comfortable, an More

by Joemoss1975
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Dos Reis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Deming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

A-1 Toyota responded

Joe - thank you for taking the time to rate and review A-1 Toyota!

Apr 20, 2022 -

Joemoss1975 responded

My pleasure you guys have the best sale guys

March 19, 2022

Called about buying used RAV4 XLE. Told me veh would be available to see after 4:00 pm. Vehicle was not available. More

by ecarsblue
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Young person from office; do not know name
Mar 25, 2022 -

A-1 Toyota responded

Unfortunately, based on the information provided, we are unable to locate you in any of our systems here at A-1 Toyota. If you were in fact a customer of ours, please reach out so we can hear more about your situation and provide a solution. Thank you.

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