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Acura Columbus

Dublin, OH

Overview
Employees
Reviews
Vehicles
4.9
3,181 Reviews
If you're looking for an Acura, visit Acura Columbus! Ohio's Original Acura Dealer. Family owned since opening in 1986. We want your experience with us to be Transparent, Easy and Fun. 100% of Acuras are now built in Ohio, so as we like to say, Buy Acura, Buy OH-IO! Have questions? Give us a call, email or TEXT anytime! Thanks, John Connelly Owner/Acura Columbus johnconnelly@acuracolumbus.com
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4340 West Dublin Granville Road

Dublin, OH

43017

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Showing 3,181 reviews

August 24, 2023

Would have higher rating with larger inventory compared to other dealers. Like the location but go to other dealer for inventory. More

by lbcounts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Nader
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Aug 30, 2023 -

Acura Columbus responded

Hi Mr. Counts, Please come to us! Looking at our new car inventory as of this week and it is the largest in Ohio. Let us know what Acura best fits your needs when you want something new or newer and we will work to make it happen! Thanks for using our valet service and your 5 stars for Terry! - John Connelly Owner/Acura Columbus

August 23, 2023

The service & friendliness of all staff is SO appreciated!! We have been loyal Acura customers for quite awhile now & look forward to continued business!! Thank you More

by S Rund
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2023 -

Acura Columbus responded

We look forward to it also! Thanks for trusting us. Thanks, John Connelly Owner/Acura Columbus

August 23, 2023

Antonio Gonzalez was great! He made the buying process very easy. I had a lot of questions. He answered all of them. Everyone was very friendly. More

by AJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Gonzalez
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Aug 24, 2023 -

Acura Columbus responded

Easy and friendly — I love to read that! Car buying should be easy and enjoyable. I am glad Antonio and the team could come through for you. Enjoy the new car! Thanks, John Connelly Owner/Acura Columbus

August 23, 2023

Recently we purchased a CPO 2023 Acura MDX. I worked with Hunter, he was great and responded to all our questions. John from financing helped us get the best rates and processed the paper w More

by SammyAcura
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Adams
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Aug 24, 2023 -

Acura Columbus responded

No pressure - I love to read that! I am glad Hunter and Jon made it a good experience for you. Thanks for the opportunity! - John Connelly Owner/Acura Columbus

August 22, 2023

I can’t normally say I enjoy the car buying process. I usually find it stressful. However, Matt and his team made the experience genuinely enjoyable. They were courteous, flexible, and fun. I highly rec More

by dupont88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Williams
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Aug 24, 2023 -

Acura Columbus responded

Courteous, flexible and fun — I love to read that! I am so happy that we were able to take away the stress - buying a car should be enjoyable and fun. It is a big deal and you should enjoy it. Thanks, John Connelly Owner/Acura Columbus

August 21, 2023

So professional! The valet service is a Lifesaver! I have never had one issue with this dealer. Highly recommend! More

by susmaxwe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Nader
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Aug 24, 2023 -

Acura Columbus responded

Thanks for the recommendation! We appreciate your trust and I am glad you liked the valet! Thanks, John Connelly Owner/Acura Columbus

August 21, 2023

Service was schedule but parts had to be ordered so car wasn’t fixed. Problem was described at the time of scheduling - so it would have been good to have a heads up that parts may not be available More

by A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry LaWarre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2023 -

Acura Columbus responded

Hi - I apologize! I wish I could learn who you are so I could follow up personally. I am glad that it appears that Jerry was able to assist. I’d really like to talk to you about Jami because she is so wonderful for us and I care about her and want to make sure you and Jami can work this out. Not sure if you gave her 1 star because the parts were not available or if it was something else. I don’t want her to get dinged for a parts shortage issue. Nonetheless, thanks for the opportunity to help and I hope you have a great day. - John Connelly Owner/Acura Columbus 614-763-2101 Johnconnelly@acuracolumbus.com

August 21, 2023

Love the concierge service. It saved me lots of time and planning. I would use it again. More

by Jon.dewey10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2023 -

Acura Columbus responded

I love the valet service also! I am glad you liked it. Thanks, John Connelly Owner/Acura Columbus

August 20, 2023

Great Customer Service with no hassles. Steve did a great job taking care of us and meeting our needs More

by Papa Mish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam McHale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2023 -

Acura Columbus responded

No hassles — great!! Glad to read about Steve and thanks for the opportunity to help. Thanks, John Connelly Owner/Acura Columbus

August 18, 2023

Fast and efficient service department. Comprehensive report provided indicating multi-point inspection results highlighting necessary issues. More

by mark.e.mcnelis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2023 -

Acura Columbus responded

I am glad you liked the MPi report! Thank you very much! - John Connelly Owner/Acura Columbus

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